Customer Ratings & Reviews

We aren't real tecky people but was able to set up the cameras.. They are wonderful.. Makes us feel safer

Easy to install. Easy to manage. Love the app. Quality is very good. Pricey but definitely worth it.

Best investment! I am so happy with these cameras. The video and sound quality is great. I love that I get alerts sent to my phone when the camera picks something up. I love that the cameras have the magnetic feature to mount, but I will probably invest in the post/stand so I can aim the cameras a little better. Overall, I am beyond pleased with my purchase and would recommend these little cameras to anyone looking for a little extra home security.

Very happy with cameras and set up was very easy. However our purchase came with two security lights that are completely useless! tried numerous times to set up also called Arlo help line and still unable to use after reading all the reviews now we can understand why they were FREE. called the store to try to get matter resolved with the cameras also with no solution. Camera system excellent product security lights trash.

This is the second Arlo system I have purchased. First one was for my house. Second one is for my shop which is a metal building, creating issues for the wifi connectivity. The cameras on the inside of the building work fine, but the one I tried to put on the outside of the opposite end of the building did not have enough signal strength to work. The other problem was the setup of the second system. In order for this one to work properly it has to be set up under a separate email address otherwise it tries to add the cameras to the original Arlo system. Called Arlo support and they walked me through the whole setup so they both work, but still controlled with the same cell phone. Both can be turned on and off from the same log in, but to change settings on the second system you have to log in with that email address. Not a big deal in my opinion. All in all I am pretty happy with the Arlo camera systems.

We purchased to use at our rural home . Love how easy to use and good picture quality.

I like the cameras. The video is great. Can zoom in live mode without much distortion. The one flaw with Arlo is that the activity zones when plugged into AC power do not work. I get false alerts all day long on my front porch from a flag blowing on breezy days. It is quite aggravating.

I love them, i would really recommend hard wiring them for better use. I have bought two sets, one for my house and one for my dad. At his house we installed electrical sockets near the cameras and they are always powered no matter what, i havent gotten to that at my own house but i change the battery to one camera about once a month and its the one that picks up most activity.

It took a great deal of time and effort to set the system up with the aid of a friend who already owns an arlo system. Had to chat with agent several times. Online Chat worked for a bit but line kept dropping and none of the people called back to get chat going again. One camera after 90 minutes of arlo tech assistance could not record video. They said for me to send it back at my cost even though I only owned it for ten days and once they received it they would send me another one. Unacceptable so I visited Best Buy and even though I bought the extended service plan they wanted me to dismantle all cameras and base station and bring it all back. Given I had already spent considerable time setting it up this was unacceptable as well. So I talked to a arlo manager and he agreed to send me a replacement right away and a FedEx return label. So just received new camera and will try again

Good quality video, easy to install, battery life is great even with a lot of motion detections.

Only 5 are able to be active at a time. Unit needs to be taken down to charge. Haven’t done yet so dont know how much effort it requires. Picture clear but I haven’t gotten recording done yet. Will go to store to get help

So far we love our Arlo Pro 2 camera system. We have used it several times to check in on the house and the surrounding area. We have had no problems at all with the wireless range and our base is in the basement with all 4 camera's up stairs. If you have a "high" traffic area and have it set to record every time it sees motion you may have to charge the batteries once every 2 weeks but other than that the batteries last about a month or so before recharging.

Bought in August 2020, now Dec. 2020; still working great and is user friendly.

Excellent camera set up really like them good quality picture and easy to use on devices!

We’ve had our 2 cameras for about 3 weeks. The quality is great day and night. Battery life is great if the camera isn’t detecting something all the time. Yes there is a slight delay in notification, but it is wifi. There is about a 3 second delay when talking to someone. It does freeze often while talking. Sound quality is ok for the price. Over all, it’s better than what I expected will definitely look into another camera.

I have been using the Arlo Pro 2 (1080p) for about two months. So far, I am very pleased with the performance, quality of materials and the customer service with Arlo. If you plan on using this system outdoors, I also recommend that you purchase the Arlo Outdoor Mount to secure the camera to the exterior surface. Two of my 3 cameras are plugged in and I am very happy with the performance and added features. The third camera is in a lower traffic area and the battery life is exceptional. The camera on battery power was charged before use and it is currently in the mid-90's percentage. The Arlo network was down for about 6 hours the other day and the system would not record or send alerts. Though this was extremely frustrating, the Netgear was able to get the system back up the same day. It is my understanding that this type of network failure has occurred in the past, but they seem to be when there is a system update sent out. From what I found on the internet, this has only occurred a few times over the past several years. As far as the phone app goes....like any app, it could be better. That being said, I get alerts and can view the videos from anywhere. (Note: when setting up the schedule, use the computer. Also, ignore the phone schedule. For some reason, the phone app sched seems to be wrong...but it will work properly). Contrary to other reviews, I have had no problems getting through to Arlo tech support. This system is a bit expensive...but worth the money. The basic (FREE) service is more than enough for my needs so I do NOT pay for any of the extra services. You can also find several HOW-TO videos online.

Took only a few minutes to setup. The app is easy to use and the images and video look great.

The Arlo works great. Very easy to set up. Probably the best bang for your buck.

I have mixed feelings about this one. Arlo is going through growing pains and the app changes over time. Overall, I'm happy with the system - it's mostly reliable, has decent picture quality and the batteries last a while (2-3 months, depending on traffic).

Best purchase I've made in a long time. System works flawless. We can keep an eye on house and pets when we are not home. Alerts come straight to our phones. Always know who pulls in drive way. Will be purchasing additional cameras. Just use the free 7 day storage arlo offers. Download any videos I need to save longer to a storage device. Battery life has been great and they are easy to change out purchased an extra battery to rotate so have no down time.