Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 252 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are delighted by the camera's high-quality images and ease of setup. Many appreciate the convenient wireless functionality and the added benefit of the spotlight feature. However, some users experienced issues with battery life and occasional connectivity problems. Concerns were also raised regarding motion detection reliability and the lack of free cloud storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 252 reviews
  • Rated 3 out of 5 stars

    poor quality

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a okay camera. you get what you paid for. downfall is paying for storage space

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Santos,

      Thanks for taking to time to write a review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Smart Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      For further assistance, contact our support team at https://support.arlo.com. Our team will be more than happy to help you out. We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo add on camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Great addition That gave us better visibility at the front door

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth upgrade from older cameras. Picture isn’t clear and you have to pay monthly fee.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Compatibility Issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this camera due to compatibility issues with our current Arlo Pro set. Did not want to totally up-grade the entire system. Also the access and video storage of recordings was not as good as their older model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 3 add on camera

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera in 2k. I highly recommend this Arlo Pro 3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great, Outside pick-up was quick.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arlo system is excellent. Best Buy has great service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    ..

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this much, works great, good deal. Will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spy Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for all our security needs for everyday...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for beginners!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for beginners! (-)-(-) ¿ ~~~~ ₩

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent security cam

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT cam which is compact and provides good clarity

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Unreliable and finicky

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The units constantly have connectivity issues (15-25 feet from base, drywall only between) and every few months need to have everything removed and try to readd. If I was starting from scratch, I wouldn’t go the Arlo route again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hidden tricks with video storage

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get free storage at first, but then you are nudged into a monthly fee for an account... Also, even though you may think an external storage device will be an option? You can not access recordings through the app... You have to disconnect and reconnect to a computer in order to do that. I’m seriously considering throwing my system straight in the garbage and going back to Costco for the better one without the hidden Monthly fee tricks...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective and/or Malfunctioning Arlo Camera System

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchases 8 Arlo Pro cameras and a “SmartHub” Plus numerous Arlo 25-foot power cables and Arlo wall mounts. I was only able to afford and pay to get a Camera installation company to install the Arlo camera system, only in Mid-January, 2021. The Arlo Camera system has malfunctioned and/or been defective from approx. the day after installation. I deeply regret that I wasted approx. $2000.00 of money on the Arlo Camera System. I should have never bought a “Wireless” security camera system, and instead I should have bought a DVR “Wired” security camera system.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Nope

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up gong with Ring. Arlo has certainly failed miserably over the years. they are hard to connect, they come in blurry and the sound quality blows.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Arlo cameras overall disappoint.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as an add-on to 5 Ultas. Don't like the limitation of a 4-point box to set activity areas. Otherwise you can't really see that much of a difference between the two cameras.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good camera features but different battery

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Arlo cameras and really like the flexibility and features. I was disappointed that they didn't make it clear that it uses a different batter and charger than the arlo 2

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this item!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this item! I thought this would be similar to the camera I already had. This is not feasible for indoor use. If someone walks in front of it in a dark room the light turns on. I did not find a way to prevent this from happening. Also, it has a proprietary power connector unlike my other one that just uses a micro USB connector. What's more, this connector is on the bottom of the camera, making it hard to just set the camera on a shelf while the power is connected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as easy as to use as advertised

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at first. After adding other cameras could not get it to link up. Unfortunately this was the one time I didn’t put up for the warranty and got bit. Was informed I would have to go through the company but don’t have the time for that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad review

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t say anywhere that you have to pay for a subscription monthly after 90 days. If not, you can record any history. It will just give you live video. The other camera’s that is not required. Don’t buy until you get all the facts. My camera is in the box. Junk!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrible. The arlo security cameras are a complete waste of money.

    No, I would not recommend this to a friend