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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 252 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are delighted by the camera's high-quality images and ease of setup. Many appreciate the convenient wireless functionality and the added benefit of the spotlight feature. However, some users experienced issues with battery life and occasional connectivity problems. Concerns were also raised regarding motion detection reliability and the lack of free cloud storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-252 of 252 reviews
  • Rated 1 out of 5 stars

    Arlo

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased camera while ago. Camera hasn't worked well since installing it 6 weeks ago. I will be returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wanted to love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love these cameras but I could not get them to work properly, ended up returning for blink cameras!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo add-on cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two camera unit with the hub was unavailable so I needed to return the add-on cameras

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Musical,

      We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 1 out of 5 stars

    Arlo Pro 3 - recording issue

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this camera! Once the trial subscription expires the camera will NO longer record.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    REQUIRES SUBSCRIPTION

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware! This camera requires a subscription to record after free trial is over !!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried three of these and they would not charge with a chord went back to my Arlo 2 for now

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Arlo 2 that had free recording however in the Arlo 3 you now have to pay!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system. Does the job well. I would recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Cloud storage

    Rated 1 out of 5 stars

    No Free Cloud Storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother was talked into buying this for me for my birthday, after I told him only that I wanted another add-on camera. The Best Buy rep told him it was a better camera all around, and still works with the Pro 2 base station (which I have). To be fair, the image is much clearer and better range of view. What was failed to be mentioned was that the 7 day cloud storage that was (and still is) included with Pro 2 cameras is not included with Pro 3 cameras. It also doesn't state that clearly on the box! Sure, there's a free trial of Arlo Smart which includes cloud storage, but on the Pro 2 cameras, Arlo Smart just gave you additional features. How were we supposed to know? That is borderline deception, to use the same name but provide a different service. Once you find out that you were deceived, it's too late to return! The Pro 3 Camera is useless now; I won't subscribe out of principle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Requires subscription for key functionality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an Add on for an Arlo Pro 2 system I already have. To get video captures on alarm with this camera you need to buy a monthly subscription. Same with the Ultra based products. Camera should be near free if your going to be tied to a subscription plan for it's life! Marginally improved picture over the Arlo pro 2 cameras in my case. I would go with a solution that has free capture or can send (text/email) you a clip on alarm if no cloud host included.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad result

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so sad,doesn't work more than one year,and i don't enjoy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never told by Arlo or Best Buy that a subscription fee was needed after 30 days. Very misleading everyone want to do a class action suit I’m ready. It’s the principle not the money. Do not buy

    No, I would not recommend this to a friend