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Customer reviews

Rating 4.2 out of 5 stars with 4654 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 4,654 reviews
  • Rated 5 out of 5 stars

    ARLO security camera package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package included more than any other I could find to purchase. The extra battery was a big selling point.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    batteries don't last as much as in Arlo 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get the Arlo 4 because (2) of the (5) Arlo 3 cameras that I bought 8 months ago started to show green areas in the video, and I was told that in order to exchange the 2, I needed to return them all, including all the accessories because all 5 were part of the same setup, the problem was that they already started to discontinue Arlo3 and they only had Arlo 4, which meant that even though I had a warranty, I needed to spend about $500.00 to get a new set of cameras. The problem that I found with the Arlo 4, is that since they do not need a hub anymore, the cameras do the job of the hub, so each one of them send the video wherever it goes, and because of this, I noticed that the batteries do not last as much as the Arlo 3 used to do, so now I have to recharge them more often.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’ Waste Your Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a two camera bundle, then returned it after having nothing but problems with connectivity issues and issues adding my wife to my family group within the app. Decided to try a three pack (thinking the first bundle was defective) and quickly realized that I was having the same issues. Arlo support is a JOKE. Good luck getting ahold of someone who speaks intelligible English, and after contacting support, you’ll be bombarded with emails prompting you to update your case. Returned everything and was glad to be done with Arlo.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good quality cameras, horrible battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are good, the battery life is terrible

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and easy to install. A friend that is a cop suggested these and we couldn’t be happier. Great price when they were on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The factual truth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blink is cheaper and far better than arlo. The 2k video quality is useless at all. Yet you need to pay subscription to use arlo. The worse security camera. Gave 5 stars because they sort highest rating first.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Elegant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply love it . Ised it for a month almost and its good woth alot of options . Still exploring but definitely gonna refer to my freinds and family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is very easy to set up and utilize. The app is highly intuitive.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not goid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unstable. Cannot charge batteries. Customer service polite yet mostly useless.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it go offline you have manually start everything

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Samsungearbuds,

      Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    Not as easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only two camera will sync with my phone. Plan on returning the whole set. Installing outside was a little more trouble...you have to screw the connector to the wall, then you have to line up the casing just right before it screws on, doing that on a ladder is a little difficult.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for sharing your review and your experience. If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.

      Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.

      Regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality cameras only thing is motion sensitivity on standard driveway only activates mid way of detecting activity.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don't Bother - There Are Better Options

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these cameras for about a year. They constantly dropped connection and had to be reset manually every few weeks. After about six months of this, I stopped using them completely and installed Nest Cams instead. Today, I tried to set them up again (cause I thought it would be good to have another set of cameras) and the system was stuck on "searching for camera" for 10 minutes. I tried twice and then I gave up again. Another crappy thing about these cameras is that they can only connect to a 2.4ghz network.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Arlo security system , I do pay for the monthly protection is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend Arlo cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point, I definitely will recommend Arlo security cameras after almost 3 years of use. The features are pretty nice and the cameras get updates from time to time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cameras

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, no need for a base station. Paid for themselves inside of a week when I caught someone trying to break into my and my neighbors vehicles. Super clear day time and very clear nighttime picture/video. App is very easy to use as well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Arlo famous security cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The (2) batteries wear out very quickly, I bought them some solar panels to avoid that problem, sometimes not even the solar panels charge them. I'm very disappointed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING SECURITY CAM SYSTEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cameras! I have Arlo for a while now and decided to go with them again and it did not disappoint for sure! I love this security camera and really beats all type of weather. I highly recomended

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    do not buy these cameras they are garbage

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these cameras are absolute garbage compared to nest cameras. The continuous recording feature really doesn’t exist. The monthly cost to keep these cameras on cloud is ridiculous and also they have connectivity problems. If you get a new router it’s almost impossible, even after resetting it to factory reset to reconnect to a Wi-Fi, do not ever buy these cameras stay with Nest

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Mounting system

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Get animal vs person alarms. Would prefer a better mount as the one that comes with it just has a single screw. Also it would be nice if you could charge the module outside of the protective case because you have to remove the case from the mount every time to charge it

    I would recommend this to a friend