Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 4,653 reviews
  • Rated 5 out of 5 stars

    Would recommend Arlo cameras

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point, I definitely will recommend Arlo security cameras after almost 3 years of use. The features are pretty nice and the cameras get updates from time to time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cameras

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, no need for a base station. Paid for themselves inside of a week when I caught someone trying to break into my and my neighbors vehicles. Super clear day time and very clear nighttime picture/video. App is very easy to use as well.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting system

    Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Get animal vs person alarms. Would prefer a better mount as the one that comes with it just has a single screw. Also it would be nice if you could charge the module outside of the protective case because you have to remove the case from the mount every time to charge it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING SECURITY CAM SYSTEM

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cameras! I have Arlo for a while now and decided to go with them again and it did not disappoint for sure! I love this security camera and really beats all type of weather. I highly recomended

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don't Bother - There Are Better Options

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these cameras for about a year. They constantly dropped connection and had to be reset manually every few weeks. After about six months of this, I stopped using them completely and installed Nest Cams instead. Today, I tried to set them up again (cause I thought it would be good to have another set of cameras) and the system was stuck on "searching for camera" for 10 minutes. I tried twice and then I gave up again. Another crappy thing about these cameras is that they can only connect to a 2.4ghz network.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Night vision
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great 2K wireless camera

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo – Pro 4 Spotlight Camera A small compact wireless camera that is super easy to setup. It is nice to have security cameras that don’t require a professional installer to put in. As long as you have a good WiFi signal this little cam does a good job. Setup can be done with direct WiFi or adding it to an Arlo Hub. Both work well and the camera will integrate with the other various Arlo camera’s not requiring that you upgrade the whole system to the pro 4. The use of the Android phone app is simple and straightforward. There is also an apple app for those with the Apple phone. The included mount is a magnetic mount which in my opinion is good indoors but outdoors I would go with an adjustable screw-down mount [optional]. The color night vision with the spotlight is quite nice and the 2k gives pretty good video or still shots. It also has a built-in siren that you can choose to be a manual or auto-trigger. It has a speaker and a mic that you can use as well. Current options in subscription mode are for smart alerts that can be set for People, Vehicles, Animals, or general motion and there are smoke /co alarm audio or general audio triggers. There is also a smart package Detection feature. The smart triggers are pretty good at discrimination for the various categories. One has a great variety of options to allow the user to set up things including activity zones, and different audio settings, including audio triggers, live streaming [ I would suggest you have it hooked up to outdoor-rated power or a solar panel ( both optional)] I am still working on the trying to get the activity zone to only trigger things inside of the zone – it could require an update or I may still need to tweak the zone more. One does have more points of tweaking the zone box with the Hub rather than just WiFi hookup. 6 month battery life is claimed by Arlo – it is dependent on how high the traffic is and how much the led light is used. I have used mine for a week in a moderate traffic area, along with tweaking how it is used and already I am down to 46% battery life. The charge cable is a magnetic mount which makes things easy. One can also buy a spare battery (optional) This is a pretty good wireless battery-operated security cam -Especially for the money. Is it perfect – No but I am sure there will be various updates to tweak the system as more people give Arlo feedback. The subscription cost is reasonable, and I would suggest looking into using this option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality cameras only thing is motion sensitivity on standard driveway only activates mid way of detecting activity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good wireless camera

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good camera. Good battery life. Don't know why it doesn't connect to a hub. On one hand it is good, but on the other you have to buy their service package to save video recordings. Works well with my other pro 2s. Love the wireless nature of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outside cameras

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Easy to install. They pick up any movement so expect lots of notices on your phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Arlo famous security cameras

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The (2) batteries wear out very quickly, I bought them some solar panels to avoid that problem, sometimes not even the solar panels charge them. I'm very disappointed!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are good and I like that they run on wifi rather than an Arlo hub but I'm a little disappointed in the image quality. The app is still the old app which is good because it lets you use old cameras in the same security system but a let down because the Arlo app is a little slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision we ever made!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second purchase! We love it si much and decided to get 3 move !! We love how accurate and dependable these camera are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Arlo security system , I do pay for the monthly protection is worth it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery Life

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life in this product is horrible. I have to charge the battery every few days and this is not good.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Wayne,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Batteries last a week.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't tell you how disappointed I am with these cameras. I read so many great things, but on my particular installation, I have to rely on the "Activity Zones" working as advertised, and mine don't. The cameras are constantly picking up vehicles driving down the road, people walking by, all sorts of things well outside the activity zones, and I even turned the sensitivity way down. As a result, I am getting notifications all throughout the day and night, crying wolf, for things outside of the zone. No surprise that the batteries are only lasting a week between charges.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello MaxWell,

      We appreciate your time in writing your feedback about your Arlo Pro 4 experience and would like to work with you in checking the activity zone problem that you are experiencing. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had them for years and i love the set up. The only down side is after 2 years they start to fail im thinking due to weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well I like the security it supplies around my house It is worth buying to protect your house I would recommend it for your protection

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    POOR BATTERY LIFE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USELESS I HAVE TO CHANGE THE BATTERY EVERY 2-3 DAYS great range and picture but battery dies every 2-3 days even the one that has little activity dies within 7 days essentially useless

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi, Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding. Best regards, Arlo Team arlo_us

  • Rated 2 out of 5 stars

    Not the best

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best quality video and image specially at night

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2K is ok footage

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2K footage not as good as 4K, returned this item and bought the 4K cameras.

    I would recommend this to a friend