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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 4,653 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good system. Cost a little more. Good video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is fairly easy. I have had a few glitches, but think it was due to a weak WiFi signal. I have beefed that up and will see if it solves the problem. Batteries do not stay charged long. I got a cable to an A/C outlet. Works well. I don't know if the solar chargers work. That is the next step. Very good video during the day. Night time is so-so.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Does the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, good connection & image quality. Better place somewhere with easy access, because the battery will need to be changed frequently. Plan is needed for usable footage & security. Otherwise you'll be limited to live footage only, no back up whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Overall performance

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these cameras in December and, set them up over the weekend. The cameras have a great picture, and the notification function works great. After installing the first three cameras we decided to add three more for better coverage of the house. The installation was straightforward using the Arlo app and Iphone. You can adjust the motion detection which, is a great feature when the wind is strong and the trees start moving. The Best Buy bundle is about the best value around for the Arlo Pro 4 cameras. The batteries seem to be holding up even with the high activity levels on our canal. In summary these are great cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cameras, definition is great. The spotlight is usefull, even though it cannot be disabled. The batteries only last half the estimated time, I'm guessing due to the spotlight turning on a lot. The set up was medium difficulty (recommend pro install)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Pro 4 Spotlight 2 Camera Pack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick up on animals, people, and vehicles with surprising accuracy. You can adjust settings to change which alerts you receive (my husband turned off animal alerts). We really like that these are wireless. Picks up on people well but maybe doesn't get a great picture of their face but our cameras are set a little far from the door/driveway. Came with a free subscription for....3 months? So there is still a subscription to pay for at some point but Arlo had different levels of subscriptions so we liked that there were at least options. Can also set "security zones" so that it only alerts/records for subjects that enter the area you designate. This is great so we don't receive alerts for normal traffic, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The Arlo Pro 4 spotlight set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are awesome.... They do a awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best wireless camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great cameras. The picture quality is amazing. You can zoom in to see every little detail. The flash light give you color recording at night. And Lastly the set and installation is a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4 Simple Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest installation. Drill 3 holes, screw down base. Mount camera. Download app. Register. Go. Added solar charging panel for easy battery maintenance. Plugged in hub. Next step, add USB storage for local file saving.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 4 out of 5 stars

    Overall good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product does work fairly well. I have to switch the batteries for the front door every couple days due to living by a busy road, which is a head ache. Other then that the only issue is that there can only be one person looking at the camera footage on the app at a time. If I login into the app while my wife is looking at it, it will log her off.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works Well, Poor Battery Charge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work well and are reasonably priced. The setup with total tech was seemless. The only negative is that the batteries only maintain a charge for toughly one week. In hind site, I would have invested in the hard wired system instead of the wireless version.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Just what was needed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to set these up easily in my new office for drug testing - the magnetic wall mounts are simple but sturdy & allow for adjustment to accommodate many different vantage points - video is very clear!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 3 out of 5 stars

    Shouldn’t have taken so long to activate cameras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to connect 1st camera almost immediately, however, it took about 3 days to figure out why my other 2 cameras would not connect. It was extremely difficult to get support from Arlo since there was no contact information available other than chat via online. This was not helpful being that the chat with the agents was lost 4 times. I finally contacted my internet subscriber and upgraded my internet service after realizing that maybe my internet service was probably the issue with being unable to connect the other 2 cameras and I was right. Cameras are all up and running now. FYI, the battery life is definitely not up to 6 months as per Arlo. One of my cameras batteries died already and it was up for only 5 days. I am not impressed with the battery life. For the price of the cameras there is no reason why batteries died during first week up and I had so much issues connecting cameras.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello J355ie,

      Thank you for taking the time to share your Arlo Pro 4 and Support experience. Your feedback on your chat support experience will be shared with the appropriate teams.

      Additionally, we recommend trying these tips on extending your Arlo Pro 4 camera battery life: https://kb.arlo.com/291

      Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality merchandise stands out every where you go

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cameras very clear Picture I am a loyal best best customer I love Best Buy I tell everybody to shop with you all

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Alright

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The position we put the camera was great, the video quality was amazing and the 2 way was awesome. My only issue was the battery life. We have a toddler so we couldn't use a cord to go to the outlet in our apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and video quality. My problem is more than likely user error as I have not had an opportunity to play with the settings but the batteries do die about every two weeks. I was hoping for at least a month of battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for harder to reach areas

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall work really well. Not sure they are worth the increase in price over pro 3's. 3's require base station these do not but if they are not far from the house the 3's are just as good. One downside is if they are farther from your house they eat batteries pretty quickly but if you get the solar panel it will solve that issue.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good peace of mind, satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is good and setup and install was relatively easy. Battery performance is not good, needed to connect power or was needing to recharge battery every 3 days. Configured motion alert sensitivity and battery optimization to try to help, but saw no real improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have in wireless security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headache free installation, video is clear even at night, easy to use app

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo secure cameras

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Captures great audio and picture. Easy to set up and use. Only negative thing I have about this product is that battery life doesn’t last long.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product, battery can be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is very good, and the operate as mentioned. My biggest issue is battery life, they do not hold up as they advertise but apart from that it is a very good product.

    I would recommend this to a friend