Customer Ratings & Reviews

Work good. Difficult to set up and sink with phones. A little costly compared to others that do the same thing.

I LOVE this camera set. It was on sale, so I had to get it. It is easy to use and setup. Downside is that you have to pay a subscription to get full use, but it is affordable. You didn't used to need a subscription in past models.

Good camera; however it has some weird behavior for example when turning the camera on live view when I turn it off it will start recording and sometimes record for up to 5 minutes, I will have to turn the camera off and then back on to stop recording. I purchased two of these cameras and the other one does not do this. Otherwise I’m pretty satisfied.

Easy to install and setup. Battery life depends on how many times the camera is activatated. Ex: back yard where the dog plays gets a lot of action. You can deactivate them, one or all anytime you desire. If not hardwired place them where you can easily change out the battery. Four rechargeable batteries are included so one is always charged and ready when needed.I have mine at 8 to 9 feet above ground level. Overall, I am satisfied with their performance

The Geek squad pair of guys were awesome. It was well worth the expense to have their help. The cameras can see things from very far away( a lot farther than I thought they would) They seem to be a great quality. I have only had them up a few days but everything looks positive

The quality of the camera is excellent. But it seems it does not have cloud recording facility unlike Arlo Pro2 etc. This is huge drawback. One does not expect to be sitting 24x7 to see live streaming of the camera in a normal household. Buying a subscription is not quite economical also. I wish they had the free motion-operated cloud recordings with this model.

We replaced our old Arlo Pro cameras with the Arlo Pro 4 cameras. These cameras don't need a hub, they connect to Wi-Fi directly. I didn't have any problems connecting the cameras, they work great. The motion sensitivity is way more sensitive, it took a while to get that set, I have my main camera set to 50%. Having an extra battery is great, I just replace the battery in the camera with a freshly charged battery, it takes less than a minute to replace.

Overall very satisfied. Paired perfectly with my Orbi system. One of the cameras required a reset (just hold the button for 5 seconds) before it would read the setup QR Code. Motion detection can sometimes be a little slow to trigger, so you can miss some of the action, but no worse than some of the other battery powered systems i've seen. The video is clear and focused well. Night vision performs well in very dark areas. The spotlight is sufficient for about a 20 ft range, but only directly in front of the camera. The edges of the view get a little dim. Smart detection (Animal, Package, Person) works well, but you can only enable package detection on one camera in a system. Enable animal detection and then disable their alerts on outdoor cameras, to keep your notifications from blowing up because of the neighborhood cats. Sometimes notifications pop up, but when you go to view the captured video is is not there. But that has only happened a few times.

Extremely easy to setup, great picture and video quality. We upgraded from an older model without 2 way communication, so this was an awesome feature to add.

It doesn't capture everything. For instance, a neighbor dropped off a fruit cake right in front of the camera but it didn't capture it. So, I was left guessing which neighbor dropped it off. I've had it for about a year now, and the batteries are starting to run out quickly.

A great idea with poor implementation. There is an extreme delay between event and alert received on phone. More than 8 seconds in average. This on a WiFi network with confirmed data transfer rates that support 4K video. The app is also very slow to detect people coming into my walkway. They can climb eight steps undetected, despite a person being clearly visible in the video feed. But no alert is triggered. I am stuck with this purchase, but I definitely do not recommend it as a good product for "home safety". Will it let you know someone walked in front of your home when you are away? Yes, with an extreme delay between event and video being visible on the phone. Also, the best features are hidden behind a monthly subscription paywall. Meaning, if you don't pay every month you lose the benefits of this product. Buy it if you want to be tied to a contract that provides you slow services for something that should be local. Wish I could reconsider this purchase.

Have been a user of Arlo Pro cameras since 2016. After looking at the specs of the Arlo Pro4 we were happy to buy them through Best Buy as they had the best deal hands down. The cameras are nowhere near as smooth as the older/original Pro model. The definiton is fantastic during the day. At night it's so so. There are less options regarding CVR and low light settings if you connect directly through your wifi, forcing you to connect through a base station if you want all features. My biggest disappointment has been that the app fails to load the latest preview/activity on the main arlo homepage and the presence of lights in the nighttime causes night vision flares. Bottom line, these are good cameras for a decent price and youll most likely be happy with them.

Not the easiest to set up, but once you do it is pretty good.

Works great. Good video, for both day and night time videos. The sound quality is also good for how small the camra is.

We bought these cameras on sale at a great price. These cameras are easy to set up, and provide great video quality during the day and night. Battery life could be better though.

I recently took my new Pro 4 out of the box. It was easy to add to my network. The video is excellent, it captures a broad swath across my front yard and beyond. I will add more info after I add the remaining two cameras and test in rain and night conditions.

Great cameras as far as the video quality and features. Don’t believe the battery life claims. Even with an activity zone that excludes everything except a small area at the front of my townhouse, I have to replace the battery every week. The camera on the back of the house that rarely has any activity lasts for about 5-6 weeks. Nothing near the 6 months mentioned in the description.

Excellent wireless camera system with spotlights which it makes easy to see in the dark. You can check on your animals or house anywhere in the world with a very easy app on your cell phone! Android or iPhone, this setup is easy for anyone to setup.

Pretty happy with this setup, overall. The only Complaint I have is the battery life and turning off the notification feature doesn’t work. My inside camera is set off by my pets when I leave the house, and I’ve disabled “animal” notifications for that camera, but my phone blows up all day because of them. I could turn the camera off all together, but what’s the point in that. Otherwise I would have given these 5 stars.

[Employee of bestbuy] Did what I needed. These camera gets the job done. Night vision and speakers are pretty clear. Never miss anything when it comes to activity on my landscape.