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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 4,653 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    The Good the not so good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice daylight pictures. Night pictures aren’t the greatest. battery life has severely decreased over the last 6 months I’ve had them. Then there’s the pay for the plan. with all due respect if you want to store your image’s/ videos the you may want to consider Wired security systems. Which I’m still thinking about switching to.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good Camera Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera overall. Sharp images, easy to install. The only negative I have is the Sensitivity Setting. On AWAY Mode is hard to control so, I always just left it in the HOME Mode to avoid getting like 30 notifications an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 4 out of 5 stars

    Decent camera system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera set at a great price ($300). Picture is not as good as my old eufy cameras, but night vision is better. Hate the fact you need a subscription, but want going to spend what others wanted for other 2k or 4k models. Only real complaint is its smart settings, as they are lacking in the ability to customize Alerts and such.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo Pro 4 home security system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video quality and battery life once you setup the activity zones. If you don’t set any zones, the battery life will only last a couple weeks being that they’ll be recording now stop in high traffic areas (both inside the house and outside)

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Video quality

    Rated 5 out of 5 stars

    Great quality camera!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is fantastic! The color night vision is so nice and the spotlight helps a lot with those dark areas that don’t get light from the the motion light! I would definitely recommend these cameras! They are so easy to set up! And amazing video quality!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Camera home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and cameras work great really good quality and battery lasts for a lot of days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is lower very fast But the other thing good

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Arlo is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added these to my already collection of Arlo cameras at the house. The video in 2k both in daytime and the night vision are incredible! You Get a text alert on your cell phone if the cameras pick up anything!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo home security.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whole home system works great. Slight lag when connecting online to view live. Unfortunately they say the battery lasts 6 months but it really depends on use. I’ve had it up for over a month and I’m at 65%. Still works well though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life was way shorter than expected or claimed. Everything else looks and works great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Outdoor cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start off my unboxing was pretty much just like all the videos they have about it. The color and quality is unbelievable. They are true wireless if you can get wifi signal you can set up the camera. The down hall is the notifications you get throughout your day. I mean 3500 is a bit much you would think. The biggest and only other disappointing is on the videos it says battery can last up to 6 months without charging which is totally false. The best I have been snore to get is 9 days and that’s turning everything to the lowest swings and changing video to black and white. If you want all color video be prepared to change out the batteries every 3-4 days

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Wish Arlo had worked for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Arlo products for many years, but I encountered an issue with connecting my brand new Arlo Pro 4's at my new place. They only connect using 2.4ghz wifi, so if you only have 5ghz (not dual band), you cannot use these. Surprising given how expensive they are. I wasted two entire days trying and trying, but to no avail for me. Had to return them. I tried the leas expensive Blink Outdoor, and those to my surprise connected flawlessly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Peace of mind with new cameras

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality cameras. Highly recommend for a piece of mind with home security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security from Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having the cameras up for security. Set up as easy and the view and sound that we receive shows it’s a quality product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life so far. Easy to install. Good field of view

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Security is just average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera system is low quality I would have returned it, but you get 15 days to do so and I missed the window of opportunity. Picture quality is ok at close range, with a big lag time when entering the zone of the cameras. The system can follow the objects that come into view but because of the lag time it tends to miss a lot when on. After the trial period it will get pretty expensive to store footage (per camera) I would tell anyone reading this my recommendation is they should pass on this security system. unless what I've mentioned doesn't bother them

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Shawn,

      We appreciate you writing a review about your Arlo system. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    They work great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Love the quality of the cameras swapping out the battery isnt hard. Pro: solar panel charging is available a little expensive but nice since we have 6 cameras. Con: a few months ago they made a update to the app that causes the cameras to go offline for a littlw bit. Also they raised the monthly price.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good camera system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the camera system. Getting set up can be a pain, but after everything is set up it's fairly easy from then on. We also purchased the solar panel so now we don't have to change the battery where we placed a solar panel. That saves a lot of time because the battery would go dead quickly because of all the activity the camera recorded.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Overall performance

    Rated 5 out of 5 stars

    Always secure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick response to movement when armed. Picture quality is crisp and clear. I like the fact that it has a spotlight instead of night vision.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does what it is supposed to do and does it well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy to connect devices to app and to WiFi. Batteries last a few weeks before needing replacement. Extra battery ensures I'm never down a camera. Set your zones for better notification accuracy. Had to adjust audio alerts to minimum to keep wind from tripping it. Motion notifications get a little out of hand on windy days (plants and trees that move kick of the alert), but I deal with it. Night vision is good enough, but leaves little detail for objects far away. Spotlight helps. Overall, not disappointed at all. First home security set, so nothing to compare against.

    I would recommend this to a friend