Customer Ratings & Reviews
- Model:
- VMC4350B-1BYNAS
- |
- SKU:
- 6454737
Customer reviews
Rating 4.2 out of 5 stars with 4653 reviews
(4,653 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras - easy to set up and excellent video - catches everything and alerts to phone. I suggest setting them up indoors prior to screwing the bases onto any surfaces so you can test the video. When setting them up you will have to connect to wifi and scan a QR code to camera (can be a bit annoying from a ladder if installing up high). I bought during a sale and felt the price was a great deal!
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Absolute garbage that can NOT be trusted
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First issue is battery life. The cameras use battery when motion is detected, even if it is outside the motion zone and no recording takes place. I have two cameras by my door, and the motion from the street, and even the shadows from trees moving in the wind, which is outside the activity zones for both cameras, cause the batteries to drain in 2-3 days. I had to spend an extra $100 for 2 Arlo power cables (stupid expensive cables that shouldn't be needed). So it uses mass amounts of battery power even when it's not recording. Second issue, and more important, the cameras work when you don't need them, and don't work when you do need them. This is coupled with the fact that the night time recording is garbage. I have 3 cameras set up. One in the front covering all entry access to my residence, one at the door which is in the back of my place, and one covering my driveway, which is in the back too. They FAILED me last night, the first time they actually would have been handy to have, and the exact reason I purchased the system in the first place. Someone came in my back yard last night, and the front camera did not activate, so no recording took place. The door camera, which they also walked right past did not activate either. The rear driveway camera recorded someone walking in my driveway and behind my vehicles with a bag in his hand. But it stopped recording after not seeing motion for 10 seconds, and did not capture this person leaving, so I have no recording that can identify this person, since the 2 cameras that have a good view to show this person's face didn't record at all. And then the camera that did record them didn't record that person leaving my property, so it doesn't have a good recording that can be of any use either. As well, the recording quality at night is absolute garbage. I can't even get a clear shot of the side of the person that came in my driveway, the video quality isn't good enough, and everytime I pause the video to try and get a look at the person, the paused video is blurry, so it is impossible to get even a description of the person, except the general idea of what they were wearing. For the about $550 (plus $9 per month) I have invested in this system, it failed me during a time that was the exact reason I bought them in the first place. I have had to contact Arlo support twice, and they were completely useless both times, literally not providing any help either time. A TOTAL WASTE OF $550 (plus $9 per month)!
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Otis,
Thank you for taking the time to share your Arlo Pro 4 experience. To extend your Arlo Pro 4 camera's battery life when not connected to a power adapter, check out these tips detailed here: https://kb.arlo.com/291 Additionally, to troubleshoot the problems with your activity zones, we recommend checking out this Knowledge Base article: https://kb.arlo.com/000062452
For further assistance and information, please navigate to Settings > Support in the Arlo App for service options available to you.
Regards,
Arlo Team
- Pros mentioned:Video qualityCons mentioned:Battery life
Rated 3 out of 5 stars
Arlos pro4
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera quality is great but the battery doesn't last long which can be annoying since we placed the cameras high
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Rosie,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Rated 3 out of 5 stars
not as good as Arlo 3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get the Arlo 4 because (2) of the (5) Arlo 3 cameras that I bought 8 months ago started to show green areas in the video, and I was told that in order to exchange the 2, I needed to return them all, including all the accessories because all 5 were part of the same setup, the problem was that they already started to discontinue Arlo3 and they only had Arlo 4, which meant that even though I had a warranty, I needed to spend about $500.00 to get a new set of cameras. The problem that I found with the Arlo 4, is that since they do not need a hub anymore, the cameras do the job of the hub, so each one of them send the video wherever it goes, and because of this, I noticed that the batteries do not last as much as the Arlo 3 used to do, so now I have to recharge them more often.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Ed1967,
Thanks for sharing your review. Your feedback will be shared with the appropriate teams. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, contact our support team at https://support.arlo.com. Our team will be more than happy to help.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Flexible and Budget Friendly with Good Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was largely seamless, and video quality is excellent. The battery option is an excellent solution if you don't have power nearby your monitoring locations and/or don't want unsightly wires, however, battery life was significantly less on one charge than advertised - likely due to excessive motion, though. My one complaint was with the screws for the mounting plates - consistently I could not get them all the way in and/or they would strip. We used different ones (of our own) on the last camera and it worked like a charm.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Big upgrade from my earlier version
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice upgrade from my Pro 2 models. Width of view is much better and quality of video is big improvement. I actually have the white set instead of black. Hoping the white color will be less absorbing of the hot sun. I added the solar chargers and so far haven't had to pull them down to charge. BB had the best prices on this set.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
so far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the app and features much more than the google, we've had issues in the past with the cameras not charging, which is why we tried the nest, hopefully we dont have that issue again
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 4 out of 5 stars
Great cameras!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve been using Arlo for years and we’re really happy that they have integrated Apple HomeKit to work with their cameras. The quality of the image is great and the ability to know whether a person animal or package is detected is very helpful to avoid false motion alerts.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
These cameras work really good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These. Cameras work very well, I added to my original network
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
great camera at the price with easy install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i installed these cameras just over 10 days ago they are still going on their first charge better battery performance than expected I would like a little sharper image at distance but the image is as good as anything else in the price range the cameras that have the image quality I am after are way more expensive. the added benefit of these is that they are easy to move
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend Rated 5 out of 5 stars
Arlo system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed on how easy it was to install the camera system. The clarity of camera is great and it allows you to monitor 24/7.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
BB customer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After recommendations from our son who had an older version we decided to purchase this arlo. It’s almost 2 years since purchased. Works great. Had a couple of small issues, called customer service and was resolved quickly. Also in our second year we opted to do the yearly rather than monthly. Much more cost effective for us as retirees on fixed income.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend - Pros mentioned:Overall performance, Video quality
Rated 5 out of 5 stars
Clear picture and resolution
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera with good pictures. 2k video is awesome.
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050P - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Somewhat reliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed extra cameras and batteries and got this on sale. Part of an existing system. The batteries and charging are somewhat inconsistent but work for the most part.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
needed some more security at new location
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are just what we needed. good quality video & easy setup. yes theres subscription but its cheap & worth it for peace of mind. Sometimes you never know what you catch on these. The other day some mutants burst through a gate behind my neighbors home & i have it all on video. its crazy what happens when you're not around
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Amazing audio and video
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bundle offered really made this a no-brainer even though they are on the pricey side. Installation and setup was super easy and being able to use the existing wifi network was a bonus. These cameras have excellent video and audio quality. The mic will pick up conversations crystal clear from 20 feet away. I have some legacy arlo cams currently in use and my experience with the Pro 4s may lead me to upgrade the rest of them!
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 4 out of 5 stars
Nice cameras.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras replaced some old, troublesome Edimax 720p IP cameras. Image quality is great, the AI works surprisingly well. For some reason, ease of setup was variable with these cameras. The first camera went smoothly but the second two cameras took several tries.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system, easy to set up, wish battery lasted longer but plenty of kits like solar to fix that
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Great but batteries die quickly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves these for the security set up, we even saw some random people walking through our yard to put door!! however I have noticed the batteries don’t last but a couple days. Would also be nice if they allowed multiple people to be loved in at one time
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great set if you are good with subscription
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used Arlo cameras now for a couple years and pretty happy. They’ve worked well, batteries last quite a few months depending on usage - some up to 6. The subscription is needed for storage and video access.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend








