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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 4,653 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    High quality and high value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter kit for home security cameras. Comes with three high-quality cameras with secure mounting posts. It also includes a separate charging station to easily charge the battery. Battery life is really good and they can also be connected to a solar panel if purchased separately.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security At It's Best!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product with awesome features. Easy and quick to setup with step by step tutorial online. No matter day or night, with the spotlight feature the view of my Arlo Pro 4 is clear and picture perfect when viewing on my smartphone. Arlo has definitely exceeded all expectations with their Arlo Pro 4 Spotlight Camera.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good in quality, but the charge doesn’t last that long as the arlo box says, one more thing is that the little taps are delicated.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the motion sensor doesn’t record when it should. And the battery doesn’t last very long. It’s a good system but needs a little work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Arlo cameras. They work great and give me peace of mind when I’m away from home. Clear pictures and notifications that differentiate between people animal & vehicles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only four stars because it's absolutely useless without a subscription. But worth it if you pay for the subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works great. Easy to install and the view is perfect for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Relatively easy setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively easy to set up. Instructions were sparse but adequate, mostly intuitive. Need some tech support, but haven’t called in yet. System is operational from start up, just can’t yet share all cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product, clear images, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 4 out of 5 stars

    They're great...but.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the arlo products have have bought multiple cameras. These ones are great, only issue is if you lose the very tiny key you are out of luck. You cant get help from their customer service and you get the run around from Best Buy Total Tech support.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo pro 4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked your system for capturing people, animals, packages, the one that you can activate an alarm from your cell phone or simply that by clicking on your cell phone you can talk on camera, the battery has already been two weeks and is great, good performance and good video quality both during the day and at night, I'm happy with this choice, and the best thing is that it's not magnetic, so it doesn't get stolen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good pic/video Good quality Perfect sound Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and ease of use are worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently converted all my security cameras to Arlo. The old system I used, Q-See, was great but the company no longer exists and you can't buy replacement parts. The install of five cameras took less than an hour to setup and install. The cameras come with the security mounts already attached so no need to buy extra mounts. Well worth the money spent for a much better system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Highly Recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera system. Would buy again. Had for a month already. Quality is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing the cameras was quick and easy and the quality it's alright when i want to see the Live Footage its like seconds delayed but overall it records and detects quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality product, I recommend. I want to thank the highly qualified and attentive Best Bay attendants in particular. I'll tell you a secret here, I'm not going to another store, because I know the best bay has everything I need, from refrigerator, tvs, everything. Speaking of proper experience, I bought my refrigerator, television, computer, my drones, all at Best Bay! If there is best bay; go to another store for what? Be smart and make time and money.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Outdoor cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the cameras, except the fact that they do not rotate to see other angles also the battery does not last very long.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great, wish it was more sensitive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall incredibly happy with the system. Works as advertised. The thing I'd change is that I wish the sensitivity was higher and that the cameras would start recording faster. This is a bit nit-picky and the one thing that'd make this a 5-star product for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, very reliable. Very easy to use. I would recommended this product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    BATTERY LIFE SUCKS !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product but I wish they didn't claim a battery life of 6 months cause I have fairly brand new setup and the battery still goes out almost every month ! Other than that, pretty good !

    I would recommend this to a friend