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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 4,653 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Secured Like Fort Knox!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These will be extremely helpful around our new house! Thankfully as a total member at BestBuy these were discounted and came with a free protection plan! The camera battery pack is easy to charge and replace in the camera. The picture is clear and everything is easy to view in the Alro app to manage all of the equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Ron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wotks great the wifi range is decent. The video quality really good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Arlo first came out, it was a free service and the cameras were decent for their time. However, there are now better options and these cameras tend to go off on their own with no movement. They just detect nothing and alarm. Many other options have come out and there are some that I would suggest over Arlo. I had the original Arlo pro and thought these would be better, but they are actually worse and glitch.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrible!! unless nothing Activates it. Smart notifications don’t work, I turned settings ( vehicles motion) off and they still activates camera. Also if you don’t sign up for their subscription you can’t view videos! The security screw on camera was stripped so I reached out to Arlo to replace but they kept sending wrong part after I sent pic of stripped screw, so I just gave up!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      For further assistance on all other issues mentioned, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Motion detection, Overall performance

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a great picture and zoom. I like the light feature when motion is detected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Security Camera Bundle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed 3 days ago. So far, easy to install with clear instructions from a Youtube video. Very good resolution. Happy with this purchase. Plan to invest in Arlo hard wires for the cameras (3) and a doorbell. Wish the wires were not so expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick installation of 4 cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one Arlo Pro already; easy to add additional cameras; quick setup. Ordered separate replacement housing direct from Arlo to enable quick installation without having to permanently place the mounting hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Wyze cams before, hit and miss with reliability. Then Wyze backed me into a corner to pay for service. Arlo cams are awesome, color, light, reliable, wireless. I’ll pay for Arlo’s service, its top notch. The app is easy to use and we love the system. We added the wireless doorbell too. Good stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Safe

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK so these cameras are awesome. They have a great picture I can see everything clearly and I love being able to see who’s at my front door before I answer it. I can watch my kiddos on it in the front yard and even my pets walking around, provides me with security, knowing all of my family is safe.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time using cameras and they work pretty good so far, I been using them for almost 6 months and not problems at all. Changing batteries and paying the monthly fee for security! Already catch a gay trying to steal...

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    If only the app had a better design

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is awesome about this camera. Quality for video and audio is crisp. Only complaint is the app UI/UX. I wish i can scrub through the recordings like my nest camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More Security is comforting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arlo security system is easy to install and is very adaptable to every situation. Gives an extra layer of security that is reassuring if someone is home alone or every one is gone.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Arlo pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera. Love it Reliable and clear at night

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy setup easy use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera bundles. We set it up so easily without needing much help. However, battery has to be changed more often than we expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera's, easy to set-up. It is very clear pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Great Security Cameras with All in One application

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to set up, and works flawless. Clear images, several options, and works great remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, easy to install, practical and useful. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Video quality

    Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the videos and night vision is excellent. Very easy to install highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, a little slow, but over all great !!

    I would recommend this to a friend
  • Cons mentioned:
    Mounting system

    Rated 5 out of 5 stars

    Very nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on a sale at 45% off. Exceptional clarity. Easy to set up. A nice upgrade from my Pro's. The mounting system attachment plate is plastic, so don't overtighten the mounting screws. One minor drawback is that since they do not mount on the old style mounts, the camera cannot be turned 180 degrees on the mount.

    I would recommend this to a friend