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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 4,653 reviews
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Batteries died in a week

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept getting notifications when ANYTHING was in my backyard… dogs, chickens, squirrels and birds. Needless to say my battery didn’t last a week. I’m not interested in climbing a ladder once a week to change and charge a battery. So this item is going back. I called tech support to see how to reduce the notifications, but he said they technicians are working on that issue. It’s a shame because I have the doorbell and spotlight cam and they seem to be ok on battery life. Video quality was good!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Drkjedi502,

      Thank you for sharing your Arlo Pro 4 camera product and support experience. We recommend setting up activity zones. An activity zone focuses motion detection on a specific area within your camera’s field of view. For more information on activity zones: https://kb.arlo.com/1001908

      For further assistance or information, we recommend visiting our Arlo community. We recently redesigned the Arlo Community Forum to deliver the most helpful and relevant content to assist with your product questions quickly. We’ll continue to share information on new product announcements, answers to product questions, and enhancements to products. As always, please share your questions and comments as we value your feedback.

      Regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Odd construction

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dies in high traffic in less than 24 hrs. In low traffic at best a week. Strangest feature is having to smash the face of the camera into the housing after changing the battery. I say smash because it’s quite resistant to click in place. Such an odd feature to have to push the face of the camera where the lens is located. I like the locking feature, but my high traffic cam needs to be changed in less than a day so it’s a pain to unlock it and pull the face off and smash it back in everyday. The camera when you unlock it barely comes out btw. Nearly every changing have to dig my nails around the edge to help it “pop” out, The back of the camera with the pivoting knob does not come off. Had to cut the Arlo skins for them to fit around the knob. Bitterly cold today and they are on so that is plus because my older Arlo cameras are all off because it’s too cold except for the corded ones. So that’s just the battery can’t withstand the temp in those. I would not recommend these cameras solely because of having to smash the faces of cameras in place.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Annie

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great Price for a Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great product. The price of the combo was less expensive than purchasing just one camera by itself. Have been using Arlo for years and found that the Arlo Pro 4 is a great replacement for the Arlo Pro as it allows individual camera control where the Pro requires a base station to control it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 3 out of 5 stars

    Cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation is super easy! However, there’s two big cons.. 1. if your wifi is unstable the cameras will constantly go offline. 2. the battery drains quickly.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Lugreveles,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Mounting system

    Rated 3 out of 5 stars

    Good, Not Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat difficult to setup but decent camera quality

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great camera system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. No base station required this is a big plus. My old Arlo system required a base station. This system is much faster to transmit to my device than the old one hardly any delay. The night vision was better in my old one however. You have to turn on the spot light to get a good view in the dark.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my mom and they work awesome! Both of us get notifications when someone comes to her door or her shed

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good Clarity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and to change out batteries. Clarity is good but the 2k shows objects clearer. Overall good bundle for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best picture around!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use! Great quality picture! Would recommend the solar charging to go along with it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Draining battery too fast

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the picture of this camaras, but one of my camaras is draining the battery in less then 24 hours

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Cristina,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Arlo cameras

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Arlo cameras work good, they work good in any whether conditions HD and they work through Internet so that you can connect it to your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best Wireless Security Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Arlo for a few years now, started with Pro 3 and have been adding the Pro 4 series into the mix. Happy with video quality and the apps UI. Big plus is the wireless operation, i get 3-4 months on average per battery charge, also allows to move cameras around with ease.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good temporary security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I had some consistent disconnecting issues but they have seemed to fix themselves. There is a monthly subscription but only other problem I have with them is they DO NOT work with magnet mounts.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Excellent value and very easy to use camera system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Arlo system, and was purchased to cover another location. The new wireless cameras have excellent definition even in low light and were very easy to setup and add to my existing Arlo account. The ability to block out certain motion areas of the camera is a great new feature. It really helps to avoid false alerts due to windy conditions.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo has both pros and cons. The detection is not the best. It catches movement a decent amount however these cameras failed to capture the one and only time my car got broken into and it happened directly in front of the camera view…. I would invest in a constant recording system if you are able to. The batteries die relatively quickly so I had to buy solar powered panels to hold charge

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Courtney

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great Bundle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, great app, great video quality. I’m a Arlo fan now. My complaint is 2k video looks 1080p and the Smart Hub not in stock. Forcing the consumer to pay the subscription. Other than that i’m satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Camera System

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras and quality is amazing. Easy to install and hook up through the app. The talk through camera feature is great for deliveries when I’m not home.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Upgraded from essential series to Pro 4.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to upgrade from the Arlo essential camera series I have owned for about 3 years now. The difference in image quality from 1080p to 1440p is well worth it as well as the built in spotlight and wider field of view. The battery life is significantly better compared to the essential line.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Release needs a change

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, only issue is they have a tendency to start sticking over time and don’t release as they should to change the battery!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Pro-4 Spotlight Cameras - for a "Smart Home"

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having enjoyed my five (5) Arlo Pro-2 cameras, installed more than 3 years ago, I decided to install security cameras on a 2nd property. 3 of the newer model, Arlo Pro-4 Spotlight cameras was easily installed and linked to an EERO Mesh Wi-Fi network and to Amazon - Echo Show 8 (2nd Gen) Smart Displays, now shoving great quality videos from the cameras. A very nice "Smart Home" combination.

    I would recommend this to a friend