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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 4,653 reviews
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product with wonderful pics and sound!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo security cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Cameras capture good pictures, currently unable to read license plates, need to relocate cameras to enable. Notifications work good. Solar panels keeping batteries charged. So far we are happy with Arlo.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    INTERESTING AND OKAY SECURITY CAMERA'S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE INSTALLER BOUGHT THE SECURITY CAMERA AND INSTALL IT AFTER CHARGING BATTERY. SECURITY CAMERA BATTERY DID NOT LAST LONG. 2 WEEKS AFTER INSTALL RAN OUT OF JUICE, SECURITY CAMERA NUMBER 1. NOT HAPPY.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased with My Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research and I had decided to go with the Arlo Brand. Then I got lucky enough to find this Security Bundle at Best Buy. By purchasing this Bundle, I have 3 cameras strategically placed for optimum coverage, with a battery charger and a spare battery, for the price of 1 or 2 cameras made by other manufacturers. I have to say that I am extremely pleased with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Pro 4 cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really a good deal, $250 for three cameras with an extra battery. I replaced three of the initial pro cameras that I bought years ago. Now I have color video at night with higher resolution. It was nice to get mounts with the cameras, however, the mounts weren’t as good as the ones that I bought with my original cameras and I can’t use the original mounts without buying a new housing for each camera.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Good cameras for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great price for the bundle. They cameras work well and the app images and video are clear. There is a slight delay though. I returned the item after almost 2 years because the cameras began to stick in the housing making it very difficult to change the batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the cameras so far. I bought the camera’s to keep an eye on my cabin up north. First night of use the notifications started going off around 11pm. The notification was labeled “animal”. When I viewed the video to my surprise it was a black bear walking past my door. The camera moved with (tracked) the bear from one side to the other. Very cool to see all the wild life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cameras for your home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and love the easy installment. My family and I had fun putting them together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many types of security cameras system..this particular system is decent. It is user friendly but the one thing I do not like about it is the playback format. You can't view live instantly unless you click on the play button on the app..it doesn't automatically load when you turn on the app..I find that very annoying. Other than that..it's an ok system that will get you by.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Security Camera Saved the Day and Night.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product. It was easy to install and easy to set up. We suspected that someone was stealing from my business. So I set up the alerts to my phone and one night I got an alert then called the police. The video allowed them to make an arrest that night. Thanks Arlo,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for all of our needs. Camera is wonderful and easy to work!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is good, good definition. The app is not the best, and it’s not stable in the google home. I wish the battery would last longer too.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Security@

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome security features. I would highly recommend as a homeowner. The downside is that I have to change the batteries every two days, I am requesting an exchange for this reason.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to install. day and night. a little delayed on picking up items is the only drawback, but still get most things in the camera shot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome deal. I currently have a bunch of Arlo cameras, but wanted to upgrade to the new model here all the accessories that came in the kit really added to the deal very pleased with my purchase and the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great camera kit. Great Price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Pro 4 Spotlight is excellent. My only wish is that activity zones allowed notification exclusion. For example: Notify in zone 1, only record in zone 2. Kit is an excellent value.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery Lives Suro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life iS not so great could use a better one i dont like changing the battery every other day

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are much better than the original Arlo cameras I relaced. The original cameras did not have rechargeable batteries, thus costing me a alot to maintain. These newer cameras are more sensitive and have sharper image, 2k.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    I would reccomend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras great quality great sounds price is right and not grainy easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Covers a good size area. Easy to set up. A little lag during use.

    I would recommend this to a friend