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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 4,653 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Arlo for several years and they are so repsonsive. They are easy to set up and are at the top of reviews. Great picture on them too. I always recommend these and tell prople to get them at best buy because of having the newest products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Arlo pro 4 to replace my original Arlo’s which were no longer functioning correctly. These have a much greater resolution and the removable and rechargeable battery packs are a nice improvement from the AA batteries. This bundle comes with a spare battery which will eliminate down time during recharging. I wish the mounting hardware would angle farther to accommodate a 90 degree bend but overall a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love this security camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good video quality. It can detect a person, an animal, a vehicle, or even when a package has arrived. Notification is fast! Battery seems better after you adjust the motion sensor detection sensitivity to about 60 and set an activity zone to where it will focus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Setup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are easy to setup and does not require a base.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    The Arlo-Magnificent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE my new purchase. The Arlo camaras were suggested to me by a friend and I haven't had any problems. The angle, the night vision and the feeds are all superb. Very durable and withstand all weather conditions. Excellent choice!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great security cameras.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Arlo cameras for almost 3 years now and they have performed well through the seasons. The notification service was pretty off-time for some days a little while back, but it looks like the Arlo team has fixed the issue. The cameras also appear to get updates every now and then too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech came and set these right up and had them working great. I had an electrician install outlets inside my house and then drill a hole for the outside charges to constantly be charged. Even better! I love Arlo cameras. I do need one more because a spot is not picked up with the camera due to being about 20 feet away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use. Seems like this Arlo pro 4 only comes with a loud storage only, I would also like a local storage just because I don’t use cloud storage for all cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Secure and clear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've added these to our older set and it is a total difference. Amazing, the pictures are so much brighter and clearer. We will be replacing the rest of our cameras. Also a really good price and warranty with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Top Level Security Camera System!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Arlo camera systems for years but this system is far superior to the Arlo system I purchased in 2016. The video quality is excellent and tracks objects as they move into camera range. The batteries are rechargeable and convenient to use. Video recordings are easily accessible on the Arlo App from anywhere. First Class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy from Beet Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. East to setup. No wires, just pair to phone and hone wifi, setup camera placement and all set. This was a great deal from Best Buy. Only drawback is paying a monthly subscription with Arlo if you want monitoring.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second set of these. I’ve got 6 total cameras right now and they are awesome. The battery life when you use them a lot is not that great but it doesn’t take long to charge them and you’re good for another 4-6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Nice cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good for wireless camera. Very good picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great camera system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system for the price. Will need subscription to use all of its benefits. Get the Solar panels that charge the units so you don't have to deal with battery charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to install and use. You need the app and it does cost a subscription but for the ease of use its worth it. Great little home security system. The battery life is awesome and easy to swap out. Definetly would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    ARLO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I easy to use, great video quality and a terrific app!

    I would recommend this to a friend
  • Cons mentioned:
    Mounting system

    Rated 4 out of 5 stars

    Good value buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package value is good for thr money. Wish it came withmore mount options instead of just the security mount.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Arlo Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras! We're replacing ADT system and this is so much clearer and with audio! The house will be much more secure now!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best Cameras for the money. Arlo makes great cameras and this bundle is the one to get. Its a Best Buy exclusive and they come on sale often, so be patient and im sure the sale will come up.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, wireless and easy set up. Great quality HD video. App is compatible to almost all electronic devices. Fast charging and long life battery. The best security camera for the price.

    I would recommend this to a friend