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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 4,653 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo cameras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install. Good quality picture. Still adjusting camera to improve battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend Arlo cameras!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlos are a great camera - we upgraded from the original Arlo we bought years ago to these - are also going to buy the solar panels (we have these at our business with panels as well). Highly recommend Arlo!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    I do recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product, easy set up, indoor or outdoor, good quality picture in day or night and fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo pro 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the older model Arlo… and the new Arlo pro 4 are a great improvement. Better quality. Clearer images. We also purchased the solar panel and looking forward to purchasing more solar panels.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear videos night and day. Picks up movement well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like these cameras work really well. battery last a long timee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to set up. I use it at my air bnb in northern Mn. It works even whe the temp drops to -39. I was worried about the extreme temps. I also got the magnetic charging cord. So they stay charged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy peasy! I didn't think I'd ever find a camera system that was easy to install AND easy to operate! The battery life on our busiest camera lasted about 45 days. I'm pleased this system came with a spare battery and dual charger. It works well always having one ready to go and replace when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as advertised. Good picture. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are working great. I am a 53 yr old female and installed them myself. They make the installation and set up very easy. I purchased 3 arlo pro 4 cameras and a doorbell camera. Very pleased with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor battery life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrible on these cameras regardless of the settings. Even with best battery life set they only last about three weeks with normal foot traffic. Video is awesome, but I spend way too much time changing the batteries.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Does tge job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job but if you play around too much with the setting the battery will suck and drain in no time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cameras are great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Arlo for all our home security needs. These cameras work really well and are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Security camera.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth the price I paid. You will get the notification immediately. I love Arlo Pro 4 cameras. I was able to get a clear picture. This is the best camera system I highly recommend to anyone. If you can get a solar panel for recharging batteries, then no worries about replacing batteries after a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value - just lacks smart hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this package and is good if you want to pay the $1.99 fee monthly per camera but I prefer not to, so you have to get a Arlo smart hub for it so you have a USB port for external storage and to utilize the home app on apple for your cameras you have to have that too; otherwise, nice package at a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are perfect. Easy set up and clear images. It detects if the movement is from a human or vehicle, which is great. I highly recommend as this is a great package!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security cam!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo camera pack was easy to set up. The app walks you through it step by step. The extra battery and battery charger makes it easy to swap out batteries to keep them running. I recommend getting a solar panel charger for more high traffic areas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Arlo is giving me 3 months free. After the months it will only be $12 a month.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras were easy to set up and work great. Do yourself a favor and get the solar charger too, it works great and saves you from having to charge the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo’s best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had two previous models of Arlo cameras. These are hands down the best. Set up is easier. Video is better. Battery charging is much easier. And I love both the people and animal recognition, and the automatic zoom in on people or other things in the picture. Pricey, but probably worth it.

    I would recommend this to a friend