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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 4,653 reviews
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are amazing. Fast trigger speed and even catch a bug flying by. I wish I would have gotten these years ago. Would highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Mounting system

    Rated 4 out of 5 stars

    Set up ....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because I have them in my vacation home. Ran into some trouble with one of the cameras, but set up was otherwise pretty simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simple to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were easy to setup once I noticed the network speed they had to be at. I have had them setup since I purchased them and they are still on the same charge. I would like to have been able to buy the solar chargers at the same time, but my Best Buy did not carry them.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Nice.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's motion sensing camera. Only starts recording when it senses motion. It also will start based on noise too, but I have that function turned off. App is simple but easy to use. Works what I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Security Shield

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full Disclosure - I haven't set these up yet. Our home suffered a number of unfortunate damage due to a lightning strike near our home. We lost a host of electronic devices to include routers, computers, televisions, video game controllers, a pool pump, a number of fuse blocks in the electrical panels, solar panel inverters, a lawn sprinkler control and our Arlo Pro3 security cameras along with the smart hub that came with them. In short, we haven't set up our cameras yet. We had a fire and are finishing up with the interior remodeling first. I hope to get these up soon but have other priorities. I do want to point out some nuances with these cameras that changed from the Pro 3 system we previously employed. The Pro 3 system included a smart hub. The hub was a dedicated router that could record from the cameras using a usb SD card. Since you can also purchase their cloud storage using a subscription, there's no need for the hub. You see where this is going. They did away with the hub. Now, you get security feeds on your phone that you can manually transfer to a storage media, or you can pay Arlo a monthly fee. The only problem I had was when our system was destroyed by lightning, I couldn't find a way to stop paying the monthly subscription. I went to my online account and couldn't find any links leading to cancellation or changing my payment method. I ended up paying for several months of service before I had to cancel my credit card and have another one issued. They canceled my account when I stopped paying. So, if you start a subscription, please ask how to opt out of service or change your payment method if either of those options are ever required. I plan to restart the service when I install my cameras and will ask at the time how to manage the account in case we ever get struck or if the camera ever fail. Our Pro 3 cameras worked for almost a year without any problems. I set zones, recorded a host of critters in the yard and used a combination of solar chargers and plugged-in outlets to power the system. The cameras work great and the batteries have a 3-month charging cycle. If you can't connect them to power, you'll likely forget to pull the batteries and charge them until they go out, months after you install them. They're expensive, but do work very well. You should consider them. I'm replacing my damaged cameras with another set. I hear they have Pro 5s out now. Look at what you can afford, compare features and add security and peace of mind to your home.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Owner at Doc Holl Trailers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are working good but the batteries are not staying charged as long as they should. I have taken some back and Had them replaced also

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great for peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality video and easy setup. Provides great peace of mind when I am away by sending motion alerts with a photo to my phone and Apple Watch.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good camera system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras that are easy to install and use. The app works very well. There is a fee for video storage and the batteries dont last quite as long as advertised, but they are easy to remove and recharge.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not worth the hype nor the cost of keeping it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. Cameras drawing the battery in very few weeks, according to some blogs you have to reduce the quality, sensitivity and recording time to extend the battery life. Cameras are to be set outside on hard to reach places, total annoyance having to drag an extension ladder every few weeks and climb to exchange the battery. Quality of image isn’t as good as hyped, specially at nights. There are constant delay’s when trying to catch a live view. I did a terrible job researching this product and didn’t realize there is a subscription request for this camera, if you don’t get it the camera will start sending constant notification of some “motion activity” triggering a recording but won’t let you see any recording and, as stated previously, will have delays to let you watch the live view. I’m way past the return period but will be throwing these away and getting something that serves the basics of security camera systems at a considerable price and reliability.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Felix,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742. If you are getting notifications for all motion, we suggest either reducing motion sensitivity or creating activity zones. Please read this article :https://kb.arlo.com/1001908.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase of system. It works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life, Connectivity

    Rated 3 out of 5 stars

    I expected more from them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 security cameras: installation is easy ✅ good image quality ✅ motion sensors work fine ✅ night light fine ✅ The audio sound from the microphone is very low ❌ one of the cameras is connected and disconnected very often ❌ the battery life is very short ❌ the app software is not very nice ❌.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Carlos,

      Thanks for sharing your feedback about your Arlo Pro 4 experience. To help check the setup and settings of your camera system and ensure that they are configured to work as expected, please contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fall in love with battery operated cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product.. cameras can be very sensitive to movement but can be adjusted. Recommend solar panel charger if pointed towards street or high movement area. As it will pick all the movement, and drain battery quicker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Its my second time purchasing. I also have then first generation, the Pro. I was just,updating my cameras.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Smart Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Highly recommend. Only problem is the battery life. Won’t last long if it detects lots of motion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Arlo camera system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and install! Distant camera placement may call for a WiFi upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BigD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my older model Arlo cameras with these new ones and I am very satisfied with them. Very nice security cameras. They were easy to set up and easy to operate. I would and have recommend them to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo pro-4 bundle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Arlo pro 2 to this pro 4. Bundle was a good deal with 3 cameras and 4 batteries since I got it on sale. It was easy to set up to ny wifi. The bad part is now I don’t get free 7 day storage. Must purchase a subscription after the 3 month trial period ends. Oh well…

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Best Arlo camera yet

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 5 cameras 4 pro I like the quality of the video

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARLO, EXCELLENT CAMERA SYSTEM

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE OUR ARLO SECURITY CAMERAS. THE LET US KNOW WHAT IS GOING ON ALL AROUND OUR HOUSE. FEEL SECURE BEING ABLE TO WATCH YOUR PROPERTY WHILE YOU ARE NOT HOME.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo pro 4 security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for outdoor cameras, set up was easy and fairy fast. The quality and the view fueld is great. The app works extremely well and is user friendly. Definitely worth the time and money. I would certainly buy these again.

    I would recommend this to a friend