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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 4,653 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setting up the cameras was fairly simple and straightforward. The app was a little tricky but it works great. I really recommend the product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have these for security, but the batteries don’t last long if there is a lot of activity.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and good resolution, it’s good for indoor or outdoor.. I put 2 outdoor and 1 inside the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great videos if the Arlo server would just work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cameras when the ARLO server is not down. Been multiple time I can see library or even live view from my computer. Picture and recordings are pretty good when the server actually works. I would rate the mounting hardware 2 stars at best cheap plastic. After spending over $400 for these I cant afford to buy a different brand but wish I had from the beginning.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Rick, Thank you for providing your feedback. I will pass this information along to the Arlo Team. Regards, Arlo arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Pro 4 are a great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Nice picture quality. Good APP features. Easy to mount. The extra battery really helps out.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Home Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear video for the value. Easy to install. Great for home security.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for starters and easy to set up...Night vision modes and daylight videos look great and zoom features are great. Best camera purchase yet!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect view

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I’ve made in a while. Can see all going on outside. Even the pesky cats lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Arlo Security Camera Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, no subscription requirement, however video quality and sound capture quality is poor in comparison to Ring. I still consider this a good buy given it was a significant price reduction due to black Friday sale.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Night vision, 2k, Many extras? Sign me up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality camera! It's functions like the siren are a little wonky, but as it says, truly wireless! The battery life I would personally say is not what it says, but otherwise still a very sound machine, with very many extras! If you worry about what goes on in your yard at night, this is hands down the BEST you can get.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best Camera Set Out of the Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality of the cameras seem good, picture quality is good and the set up was pretty easy. I did run into an issue setting up 1 camera and had to factory reset it by holding down the sync button. After that, it connected fine. Minus 1 star for including 2 nice magnetic mounts and one crappy outdoor mount. I will be mounting all of these inside and it would have been nice to have 3 magnetic mounts. Now I’ll have to wait awhile until they are in stock and spend more to get one. Overall, I’m happy with the set. I’m excited to see if the batteries actually last 6 months and it’s nice to be completely wireless and connect straight to WiFi!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Only because you made me give one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would work better with something faster than WI/FI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t regret purchasing Arlo Cameras!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying multiple wifi cameras systems (Eufy, Simplisafe, Ring) I now own 10 Arlo cameras. Best camera on the market. Even better when plugged in or accompanied with solar charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m add more cameras.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and setup. Definitely play with the sensitivity setting, it can be sensitive to wind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing our Arlo security cameras gave us peace of mind, they are perfect for our home and the clarity and quality are great. I will purchase more in the future.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 1 out of 5 stars

    $500 junk.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away at all cost. After reading tons of reviews, I bought these thinking they would be great. The batteries last 3-5 days at most no matter what setting you have them on; which means don't leave town and think you can rely on these. They turn off constantly, by themselves and it takes an act of God to get them back on. I even bought the hub/base station thinking it would help with battery issues and staying connected, it didn't. So now after 5 months of ownership I'm stuck with them. Bestbuy won't take them back, even though I purchased the return plan and Arlo doesn't stand behind their product. At almost $500 plus a monthly subscription fee, you'd think they would work better. My only option now is to try to sell them on the used market for half the price.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. Our new multi-camera plans now support unlimited cameras per home and start at $9.99/mo. For more details, please visit: https://kb.arlo.com/000062366.

      To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Best Regards,

      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Arlos. The quality is very good, the control functions is awesome, i like the fact that it captures every second of movement including the sound of voices and movements

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had other cameras before and this is hands down the best cameras ive ever used also very easy installation as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy set up and go !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up - wifi connected just fine, the app works ok too. Yup - certainly does the job and does it well..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo pro 4

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras. Battery last a little more then a month on a single charge. Easy app use. Recommended.

    I would recommend this to a friend