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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 4,653 reviews
  • Rated 5 out of 5 stars

    Best purchase for renters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been loving me Arlo cameras my favorite part is the swappable batteries so no waiting to charge them. Easy to install and remove two no wires and renter friendly

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Read product OK battery

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read product a little bulky. I wish they were able to be charged a little longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I love the ease of putting it together and placing it to cover all areas. This is a must have for the house whether you use it outside or inside. Video clarity is clear and microphone is very effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture clarity. Easy to install and use. I would recommend this camera system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were easy to set up except one gave us trouble mounting it outside so just had to adjust where we mounted it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    camara

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, works great. great battey life in my book 3 weeks in and their at 82% lots of cats in my yard at night

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    Ok product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall. There are still few improvements needed to make better cameras. Response time is slow. Sometimes I have to try many times to get connected to the cameras. 2 way communication is not good at all. I can only hear sounds from the camera but the camera speaker is super low that no one can hear what I am trying to communicate.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      HI HieuPham, Thank you for providing this feedback. Please find the following article on how to adjust your cameras speaker audio here: https://kb.arlo.com/000062422 Regards Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo pro 4 - Meets your needs!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo pro 4 is a perfect find for my property. Provides exceptional video coverage with 2k resolution. Easy to install by yourself.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    ok unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the install was easy. The monthly plan is an average price. very disappointed in the battery life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Reliable Security Camera Package for a Great Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package with a lot of extras and goodies. The quality is fairly good and the Arlo app is easy to use and allows you to see and manage your Camera anywhere and anytime. Good product for people who want security and peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent so happy we purchase bees and we got them for a great price

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not a great investment for home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on these cameras make it not worth the investment. The battery doesn’t last long

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Mohamed,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have other Arlo cameras and love them. Set up was not great. Could only ever get 1 camera to connect. Went ahead and returned and bought the Arlo essential cameras, was able to get 4 cameras for less than this set.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life, Connectivity

    Rated 2 out of 5 stars

    Horrible cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy camera battery died fast a few days also the support wasn’t great. It also disconnected from internet which was a defect to the caño themselves. Thanks to Best Buy I changed them to ring will see how does work out.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review.

      To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Security system.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Arlo security cameras. Easy installation and great quality… app is easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are easy to set up and work well. One of the four provided batteries didn’t charge at first but a little jiggling in the charger and it started to charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are the best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am upgrading from the old style with the 123 lithium batteries. These are so much better. Long battery life. Fantastic clarity and the wide angle is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo s c

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture. Easy set up. Definitely feel l more at ease with these cameras set up

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not great but still work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are okay. The battery does not last like they say they do. They only record for seconds. The area you select to record is not accurate. If they fix this then they will he perfect.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Latina

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    arlo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is the best security and camera system. App lets two people or more use it.

    I would recommend this to a friend