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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,653 reviews
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Batteries came charged and ready for use. The spotlight is very bright and only comes on when dark

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using this Arlo over 4years I have few cameras is not last that long but overall it’s good. Very happy this products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera are really good and o would recommend them to anyone that is looking to protect their home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great viewing angle, easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - but it does have difficulty staying on in cold weather (below zero). The specs say above -4 F is good and that seems right, but I was told by a coworker it’s closer to -10 F and that doesn’t seem to be the case

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras have such good picture quality. The Smart Hub is the best way to keep them all connect to the WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Some ups and Downs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Video quality is good. Setup is easy. Cons The speakers seem to be low when I try to speak through the camera. The biggest downside is the delay in the camera. There is a good 5 to 10 seconds delay for the video to be seen on your phone, during and after set up. Debating on buying a different brand because of this

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. If your camera is delayed, try to move your cameras closer to the Base Station/SmartHub/router or move your Base Station/SmartHub away from the router. To adjust audio, please read article: https://kb.arlo.com/000062422.

      For further help, navigate to Settings > Support in the Arlo App for service options available to you.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Get's the job done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few glitches but otherwise these work great. Ones that are picking up a regular movement like a car driving by will use the battery very quickly. The charger and mounts you get with this set are very helpful. Takes a little bit of tweaking the software to get the notifications and the cameras set the way you want it. Once you have registered the software and subscribed the chat help is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value as a kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to augment my Arlo 2 Pro cameras I bought a few years ago. They work pretty well and the batteries last much longer but they don't appear to be as clear and the colors aren't as vivid as my old cameras (which are still in use). I think the kit is a very good value, though. I was looking at buying an extra battery and charging kit from Amazon so this saved me some money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera easy to install, only downside will be the monthly subscription

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo pro 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera seems to be fine but batteries need more evaluation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice addition to my cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Arlo Pro's and Pro 2"s and these were a great addition to those. Picture quality is better and like the built-in spotlight and siren. I liked that Best Buy had the bundle that included mounts and an extra battery.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo-Pro 4 is a lousy product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was difficult to install, and it is still not working in my home. I have been unable to successfully change the batteries and some of the cameras do not work dependably. I'm glad I have overall security on my home, because this product is not very reliable.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for sharing your review.

      We would like to work with you to address the camera concerns you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, the email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Love my Arlos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Arlo cameras, doorbell and solar panels. I’ve had them activated 24/7 for weeks and they’re still 100% charged! Camera pictures are sooo clear. The installer was also very knowledgeable and had great ideas for placement.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Pro 4 Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear video and audio - connects to the internet without a smart hub. Easy to access from the app.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great but battery doesn't last

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Cameras are good but the battery life can last you anywhere from less than a week or more depending on the movement. I decided to purchase different cameras to avoid changing the battery every week. Overall the cameras do the job and are great if you enjoy climbing the ladder to change your batteries

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality and sound. We have 4 of these around our house and they are very good. I wish the Arlo app would be faster in connecting but it’s ok

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a long time for the wireless technology to come out in a home security camera system! The Arlo - Pro 4 Spotlight Camera Security Bundle is perfect for my application. System works great and was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras give you way more info than you thought you wanted. The possums on my deck or the cats under the deck is something I had no idea about. Just wow. Clear pics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work pretty good. Did buy different brackets though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 3 pack with rechargeable base. The product works very well and is great for viewing the house when we are away.

    I would recommend this to a friend