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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 4,653 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Chore to change Batteries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seriously doubt though, when purchasing, it would be easy to constantly swap out these batteries. After considering, and also taking two account a previous purchase made with these it is a chore to change out these batteries due to them not lasting long. So better off, paying a little bit more to have a real security system that has power sustained through ethernet, or at least the power source that isn’t battery

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Not worth it due to subscription cost.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work well and picture is good. However, the subscription to get 2k picture and saved recordings is pricey. You also need a subscription for zones among other features. For the price of the cameras to pay almost $20 a month for features you need is not worth it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should buy this bundle because good prices and very easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best security system

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I feel like these are incredibly user friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    OK...doesn't live up to the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently installed. 3 of the 4 cameras work. The first time we needed the one over our garage to work it said the battery failed. When it was put up 2 weeks before it said the battery was fully charged. Supposed to work for months at the very least. Meh. I switched from ADT. Not much better.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Julie,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great purchase - Spot On

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up! Battery life is awesome. Especially good because no base station is required.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Work great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image and speed. Easy setup. Good value if you can get them on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Arlo Pro 4 security cameras (6). I loved them. Unfortunately, we had a severe storm come throw with intense lightning and several of my cameras were affected by it. I did have the 4 yr protection plan (highly recommend). I took all 6 cameras back and got all new cameras with an upgrade to Arlo Pro 5S. Hassel free, stress free!

    I would recommend this to a friend
  • Cons mentioned:
    Mounting system

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera but could not get the extension mounts to work

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The best I have seen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing a old set of cameras had for the last five years, and man what a difference, better pictures, they do so much more, will follow you subject and zoom in by it self, I’m in pressed.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Arlo Video Quality is probably One of the Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spotlight on the camera is not very strong. Video at night is lacking because of too much darkness. I wish I would have purchased the Floodlight instead. For any camera to capture good enough video at night, you need light and plenty of it. The quality of the video during the day is excellent. I do have a very strong Wi-fi presence around the house, but good connectivity to the individual cameras is spotty. There is a delay when making any change or viewing "live". Sometimes I would need to restart the camera. They need to improve their connectivity. Managing all of the video clips that accumulate is so easy using a PC! You can easily download clips that are important to save. You can also delete multiple clips all at once from the PC, instead of one at a time from your Cell phone or Tablet. The first day we had 82 clips. Deleting one at a time was painful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cameras for the price you wing regret your purchase I had the 1st generation got this for a family meme ver and we love them

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it is wireless. Good video quality and super easy. Just be aware you will need a subscription. Overall I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very convenient camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple set up with or without hub. Very clear picture. It has the convenience of not dealing with cables and routing them.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Spend a little more for a high end security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not capture all movement outside garage. When it does, person or car are recorded 10 seconds or continues to record after activity stops (you don’t get initial movement of either person or car at times). Poor recording…battery only lasts 5 days (too much traffic in alley). Difficult to get a clear plate number; even with screen shot. I would not recommend for use in back of garage. Front porch works well; however at times person has already passed you get 2-3 seconds of movement. Walking up the steps you get a good recording. Wish I could say the same for garage camera. Sorry, I would have given this review 4 stars.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Mari,

      Thanks for sharing your review. To details on how to begin recording prior to an event, please read the following article: https://kb.arlo.com/00006205.

      For further assistance on any other concerns, please navigate to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Decent camera, but doesn't like change.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent camera, but dont change your home network settings. I installed a new WIFI system in my house, and to get the cameras to reconnect, I had to delete each camera and reinstall. Very frustrating!

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Michael,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Mounting system

    Rated 4 out of 5 stars

    A Minor Flaw in the Finish

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own both types of mounts and these magnetic ones are less than ideal. That being said, the camera itself is amazing as always per Arlo, just thinking I’ll buy the mechanical mount instead.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for a month or so then it no longer gave me notification nor did it save recordings even though I paid for the plan. Does not hold charge in cold temps.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi JP,

      Thanks for your review. Please refer to this article if you're not seeing any recordings: https://kb.arlo.com/000062661. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo still on the lookout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, wished the batteries lasted longer between charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and installation was easy. The Arlo app walks you through everything. The video clarity and ability to create zones is a great improvement to the Arlo Pro 2 cameras I had previously.

    I would recommend this to a friend