Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 4,653 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great place to purchase devices

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lije my arlo camera system and its working great. Best buys customer service was also outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Business use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for small businesses. Using it to see who is defacing local businesses and doing strange activities.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good but short battery life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to change the batteries every week is a downer but overall a cost effective solution

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Secuity Cameras

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good camera's but we returned them and went with wired,

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras great video ,pictures etc . Easy to install and save on icloud. I have had my cameras and upgraded yearly and always happy with the newer model.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ARLO

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These camera are great. Not only do it give security, it give great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely impressed with the cameras. Great quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They were very easy to install very clear and the

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 3 pack arlo cameras package and we just love them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo pro 4

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my Arlo cameras, looking to get a few more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo system.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system. Super easy to install and setup. I would recommend this Arlo system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moved from Ring and never going back

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had no issues with Ring, but the Arlo technology is just better as of the writing of this review. The resolution is better (1440p vs 1080p) and the ability to differentiate between a person, animal, vehicle, or other movement is huge. When I get a notification, that extra tidbit is the first thing I look for, especially at night. If there is a person lurking about, I want to know that immediately. That one feature distinguishes this camera from Ring in my book. The battery life lasts 4-5 weeks, even with moderate motion triggers. And recharging is very quick. So we just take one down at a time and recharge during times of day when it is more convenient to be without coverage for a short period. One last note: as with any wireless camera system, good wireless coverage is essential. The further away from a good connection it is, the longer it will take to connect and give you a notification. If there is a situation that needs your immediate attention, seconds count. If you are putting a camera in an area with lower wifi coverage, I would recommend having a mesh router system or wireless access point nearby to be sure you have sufficient coverage. That is not an issue with Arlo. That is an issue with all wireless camera systems. The wifi received on this camera system is very good. I have camera on the outside of the opposite end of the house from my router in a single story 2100 sq ft brick home and got a good signal. I added a mesh router close to the camera to ensure a good signal just to be safe. This camera system is excellent. You will not go wrong with it. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cameras doing camera things

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these spotlight cameras do exactly what they advertise, the put light in a specific spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras easy to install Solar panels do a great job also

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great cameras

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy with purchase. Battery seems to last longer than my other arlo cameras. Video is clear and distance is further.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy with my purchase.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised! Great addition to my existing setup. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smile your in camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to install and operate. So far I like having them at my home.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ok battery life sucks. Delay is terrible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera system is good. I know quality depends on wifi but even then the system has a 30 second delay. SOOOO id be dead by then. Battery sucks even with low activity.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great Arlo Bundle from Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my purchase of this specially packaged for Best Buy set of Arlo Pro 4 cameras and battery charger. This was a very cost effective way to upgrade my dated cameras. As it turned out, I was able to use the older cameras to add surveillance capability in previously unprotected spots on the sides of my home. I highly recommend this Arlo bundle from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright for the price

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great if you have good internet connection and the solar panel connected. We dont have the best internet so its spotty. Other than that pretty great when its working and has battery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new cameras they work great and I sleep better at night they hooked up to my phone with no problem I charged the batteries haven’t had to change them yet and it’s been four weeks

    I would recommend this to a friend