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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 4,653 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Outdoor security

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value when purchased at Christmas. The extra battery is a nice bonus. Camera quality is good. Activity zones help limit the area being monitored.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    High quality security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey monthly subscription, but one price for all devices so it's not so bad at all. Video quality is excellent and so far it's very reliable

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Video quality

    Rated 4 out of 5 stars

    Great product, could improve mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life, image quality, viewing angle, night vision, spotlight, and all other features met or exceeded expectations. Awesome not needing a base station to hook up to. The one downside is the magnetic mount is less than perfect to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love these camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. I purchased the solar charges so I’d never have to change battery and everything is working great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Camreas

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Camera system for the money. Very happy with my purchase. Would highly recommend to anybody!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Save money shop BestBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my cameras. Clear images. Set up was reasonably simple. Got them at an excellent price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Security Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Is an upgrade to same product we had so was familiar with the brand. Easy to install and easy to navigate app.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this set for about a year now and I love it. Video is so clear even at night.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is the top quality for this product line. The camera's, attachents, and software are all the best in class.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend recommended this item to me because they loved it. I would definitely recommend this to. I bought the doorbell camera also.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    User friendly, and reliable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these cameras for almost a year now. The batteries last about 2 weeks, and the app is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Very User friendly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are great. Super easy to install, easy to adjust field of view with complete wireless magnetic base, and the phone app is very user friendly. But the zoom on it is misleading. I had the impression that it would detect something in the distance and zoom in on it. It doesn't. If it detects something in the distance you have to pull up the recorded video and manually zoom in on your phone app or computer to see what it detected. It does do a good job of detected things up close and tracking it. I have a dual band wifi router (2.4 and 5 ghz). On initial installation and hookup to my wifi, I had to go into my router settings and shut off the 5ghz to get connected so it would have no choice but to connect to the 2.4ghz. Once connected I went back in and enabled my 5ghz band so my other devices could function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product and easy installation. Setup was simple with no hazzles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I see you

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy these over my Arlo essentials but wish I would have bought the Ultra. Nevertheless they do the job and have tons of features. They are easy to install and easier to use

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Impressive video quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras and app work well together. Very clear picture quality and the lighting is very bright. Very impressed with these cameras!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    overall i'm happy with the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life is not great, but overall i'm happy with the product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. Easy setup. Work well. Lots of options. The solar panels are worth the add on if it is in a spot that the battery is difficult to change

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Home security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its clear and sharp colorful i haven’t tried the emergency sierent yet!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Short battery life, expect to replace often.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are good. However, one of them drains the battery very fast. Did everything I could to minimize the use of the battery but still had to switch the battery 3 times while the other two cameras are still in the same battery. Not sure if it’s a defect.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras and the quality of it. They're pretty easy to install and they don't take long to charge.

    I would recommend this to a friend