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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,653 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surveillance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arlo cameras have been a great addition to my shops security.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting system

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give an honest opinion because I didn’t install these decided to go with ring. I didn’t like the way the cameras mounted

    I would recommend this to a friend
  • Cons mentioned:
    Mounting system

    Rated 5 out of 5 stars

    Arlo Camera works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was very easy to install and sync with our Wi-Fi. Recommend not using the magnetic mount outdoors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great wireless camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to add to my Apple homekit. Works great. The only issue is having to buy a hub to add to homekit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these things!! Soo many options.. its a great personal home security camera system for the money.. and 7 days free storage is definitely a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly and the night function is the best, also the speaker function works good even when is some noise outside

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal on great cameras! Great for single home use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work effectively in seeing the all outside the house very clearly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras. They work as they should, pick up everything you want and nothing you don’t want. Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good stuff, affordable to buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to use, use same old base which save money to buy another base.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery life not as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image quality decent but had to replace battery in 2 weeks; positioning is difficult at certain places as the camera angle prevents broader view.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad crackling sound on nearly all cameras!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two sets of these Pro 4 Camera Security Bundles because they were on a screaming-good sale at $299 per set. As a long-time Arlo owner who had all of my previous 9 perfectly-performing cameras left being no longer supported as the result of Arlo's infamous (and nefarious??) End Of Life proclamation, I thought this would be a cost-effective way to upgrade to their newer cameras. Unfortunately, 5 of the 6 cameras suffered from constant crackling and echoing in the sound, especially when using the open mic function. Even the 6th camera had the problems, just to a lesser degree. I did all of the camera software updates and researched online before returning them to try to eliminate the problem but it appears that there's consensus online that there's no known cure for the crackling problem, it's just a sign of bad hardware. It makes me wonder if the cameras that are put into these super-inexpensive kits are part of a bad batch and known to have problems, or if I've just grown jaded against Arlo given their EOL shenanigans. Also, just so you're not surprised like I was, you should know that the security mounts that come with these cameras have a larger, specialized, squared-off bolt hole in the camera case's back, not the old 1/4" thread. If you decide to go through with this purchase, good luck, I hope you have better luck than I did!!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Tee,

      Thanks for sharing your review. We like to learn more about the cracking sound concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product works amazing. Easy setup to understand. Super great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. We currently have 3 Arlo cameras and this will be a nice upgrade to our security cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, im very happy and pleased with the overall performance of these cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo outdoor camara

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camara. I have aeveral set up, and they all work beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really great cameras an addition to our others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid range

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid field of view, works well and picks up people walking on the very side of the property.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 2 out of 5 stars

    Not the greatest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not connect 2 out of 3 cameras. And the only one working had to completely recharge it within few days, almost a week. Not impressed

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review.

      If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.

      To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.

      Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pro 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Just as described. We've used Arlo for years. We moved and upgraded to Pro 4

    I would recommend this to a friend