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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 4,653 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Pro4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product cameras are very clear and you can change sensitivity

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love it. I would recommend this system for anybody’s looking for security.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as it should and easy to operate and setup

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Get the wired

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not last long enough so if you get them get the ones hard wired they are better. It will cost for a electrician.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    cams

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, very good quality and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love camera's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had Arlo cameras. These upgraded camera's are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy install, but as usual app install and link with hardware depends on your connection and patience! very good camera coverage

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is really good. However the battery life is not. I find myself recharging the battery every 3-4 days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pro 4 is the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Arlo 2. Can tell the difference between people, animals and vehicles. Pretty good picture and night vision.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Camera bundle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from Arlo. Excellent video & sound especially @ night.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definite buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system. Clear picture day and night. Easy to charge and install.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad product, terrible service, incompetent support

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several issues with this camera: 1. there's a crackling noise constantly so you hear that versus sounds the camera should be recording. Arlo replaced the camera because of it, the replacement did the same thing. 2. The camera started going offline daily which I think is heat related. Every day, same issue without fail. I have 2 Arlo cameras that are 3 years older that are 15 feet from this camera, they do not have any issues with the heat. 3. The camera has been draining the battery really rapidly, like less than 48 hours. I've tried using a solar charger and it won't accept a charge from it. LASTLY: I've been going back and forth with support for well over a month about all of these issues. They wait 4 days, then respond with another single troubleshooting request, then wait another 4 days and ask for another troubleshooting request. There's been no resolution, they can't tell me when they're going to make this right, they have no idea what they're doing. The support and product quality is GARBAGE and I'm irritated I've invested nearly $1500 in this camera system over the years. There are better options out there regardless of what tech review websites say, avoid this brand. Bad product, terrible service, incompetent support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy install recommend to choose ………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, easy to navigate app, and can be hooked up to a solar panel (sold separately). Love this product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first version of the Arlo product. This one blows my old one out of the water.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    arlo cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had arlo esseintial cameras replaced with arlo pro 4 picture quality 1000 percent better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    pedro cifuentes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent recomendeccion luck eventhing perfect i happy thanks you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and easy setup. You can also easily add other arlo devices.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 2 out of 5 stars

    Don’t waste your money garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cameras for them being newsman’s having supposedly better quality they look foggy or not clear my old ones have better images than these bout to return and switch for ring waste of money these are expensive but poor quality I have adjusted all my he different modes ect and very delayed don’t pick people up say animals are people they dropped the ball on these

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were easy to install and provide a very clear picture.

    I would recommend this to a friend