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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 4,653 reviews
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great Clarity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had three of the Pro 3 Arlo camera's and had to replace one of them that stopped working. We bought the new Pro 4 camera. The night vision has more clarity and in color. We are very happy with it! I will definitely replace the Pro 3 cameras with the Pro 4 when they stop working.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cameras easy setup and great quality and works with all devices

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Camars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camars they have a very good video and

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again everything works as should and no hidden anything

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a clear video of activity and it also alerts you if it’s an animal, person or motion

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I Expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are replacing my Pro 2s and I thought the video would be a lot better, I was wrong! Looks like my grainy 1080P with better lighting and color. I have it on Best Video and Standard Mode. I have tried the wide and full mode with same results. Zooming on license plate and still cant make out the numbers. My wired Lorex can easily, but it is a 4K. Got another week and probably taking it back, no sense spending the money when Pro 2 looks the same.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Durand,

      We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are ok, picture quality not that great, cameras are costly. Battery not long lasting. Will not purchase again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t think it was possible but I was wrong

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the search for a wireless camera system that was basically a plug and play, no extra equipment necessary type of camera system. I was skeptical about finding one, but I found the Arlo Pro 4 system. I was able to check off all of the requirements I initially had wrote down to get a system. 4 cameras, 1 doorbell, and 1 fog light later I can say I really enjoyed the easy install and mobile app instructions provided by Arlo. I will definitely recommend as a buy to anyone looking for a try wireless video surveillance system because I didn’t think it was possible but I was wrong and a good wrong I was.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Pro 4 camera 2K

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a nice 2k picture. Easy to setup. Arlo is the best when it comes to wireless security.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome cameras

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little on the pricey side but video quality and how it’s made makes this the best on the market. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy and enable to see

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job of securing my house. I'm glad I purchased this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product, great price point and a flawless install by the Geek Squad! Call me a happy customer!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Crisp and clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp and clear images. Very good build. Easy to install and monitor on the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup. System online in a matter of seconds versus the old base station and having to add everything to that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet installed but the staff in Marlborough was phenomenal. Clifford was exceptional in his service. In Framingham, Katheryne and Eric are top notch. The "other" manager should work only on the back room and have no interaction with people.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo spot light security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to set up and use and clear picture on phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras installed easy and worked fine added solar charging

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Easy to install and use with the app. Wish the distance for movement was greater, but for the specs, it does great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very well working with security highly recommed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Arlo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality decent but does not record incidents from the beginning nor long enough

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us