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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,653 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HomeMonitoring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up Clear picture. Not sure if we are going to keep the monthly service.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    No Brainer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo makes the BEST system, the field of motion detection is superoir to Ring.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Safe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the views the cameras bring and the clear view I get surrounding our home

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    good security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative is that there were no directions included. It took a little time to figure things out like how to open the battery compartment to charge the unit. Installation was easy and connecting to wifi and the app was pretty straightforward. After weeks of using it, the only complaint we have is that there seems to be a time delay between when we're notified there is movement and getting a live picture. We're happy with our purchase and will probably buy a second one down the road.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Easy to connect to the WiFi. Video is very clear even at night!!

    I would recommend this to a friend
  • Cons mentioned:
    Mounting system

    Rated 2 out of 5 stars

    Arlo Pro 4 camera set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned this product because the secure mount is permanently part of the camera. Other Pro 4 cameras I have use a screw on mount or a magnetic mount. This camera has no option to use a magnetic mount. The pro 4 camera I’d a good camera I just didn’t want this camera the way it had to be mounted.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Pro 4 Camera System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and long battery life. This is a great camera system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, clarity and just an overall good product.. Great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good for the cameras security and the otu site the home very good election to protect to my home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Cameras that provide a feeling of home safety and security !

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Battery doesn't last very long have to charge once a week

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great camera quality. Easier app to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and super easy to set up. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new cameras. They totally make us feel safe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Pro 4 Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return my original purchase because of audio issues with both cameras. I exchanged for the same product. So far,no issues with the new cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Arlo 4 Cams

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my existing system…high quality picture

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Exactly what we needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless security cam just as described. Video quality is great. There’s just a bit of a blind spot when motion is beyond 20 feet towards the edge of the camera’s view but that’s why you have more than one camera. Additionally, the battery won’t last 3 months when it is set to face a street or your main door. I ordered the solar panels to match my Arlo Pro 4 cameras and I think they are well worth the price. I’d give five stars if not for these small issues. Still, definitely an excellent investment.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery dies too quickly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery died within 2 days. Charging takes a while. I do like the idea of an additional battery and 2 battery charger.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. Glad to hear you are taking advantage of the additional battery and 2 battery charger.

      To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras. Easy to use and review the footage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Had one fail during the winter due to moisture getting on the battery connector. Install the solar charging panels which keep the batteries charged.

    I would recommend this to a friend