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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 4,653 reviews
  • Rated 3 out of 5 stars

    Not a Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several types of Arlo cameras going back to the original cameras, Arlo Pro, Pro 2, Essential cameras, etc. and these are my least liked. The sound in all the cameras squeak like there is a squirrel running on a wheel. The picture quality is not great either. They need to retire this model.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We like to learn more about the concerns you have shared about the squeaky sound that you hear in the cameras.

      Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Easy cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup as no wires to run loke my prior cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great quality, will keep you and your family safe

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great and such a great price for them! Easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality could be a little better but all in all very good for price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best wireless camera system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works great. Money was well spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value and system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this package to add to my current Arlo system. Great daily deal for $320 to bring my current system up to 10 cameras. I now have every possible view of the outside of my house covered. I already subscribed to Arlo secure so these cameras didn’t add anything to my monthly cost.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    No Regrets ~ Best on Market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skip buying the Arlo Essential set and pay the extra money for the Arlo Pro 4! I had purchased the Essential set and had it for two weeks when I had to return the set. There were so many issues with the essentials from a screeching sound on 2 cameras to not detecting even vehicles near the camera. The Arlo Pro 4 is amazing! You can see things clearly at night with the HDR & spotlight. You can do a live stream in the middle of the night with the light engaged and it is so clear and precise that you would think it is daylight. This set picks up more movement and vehicles and people than my neighbors who own the Essential. Not only does this cover a wider range than other cameras, I have had them installed almost a month, with MANY alerts and live streaming and they are still almost fully charged. The Arlo Pro 4 is definitely worth the extra price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I wish the bundle included a solar panel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with overall installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint: Difficult to get to cameras for battery charging.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Alro pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera good quality and easy too setup will probably buy more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, battery life is pretty good. Overall happy with the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought these cameras from my house really easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these cameras from my house really easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!Great product!Great product!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    No go for Arlo

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning the product for over seven months I finally decided to give a review. This camera system is not worth buying, I had problems from day one. First, I had the hardest time just connecting one camera to the network, seven months later I still was only have one connected. The other two cameras aren't recognized at all and a complete waste. As far as the camera performance, it simply underperformes. For example setting the motion zone is pointless when it doesn't detect motion until someone is within 15 feet. Sometimes the motion detector doesn’t activate at all, and it doesn't record long enough after motion was detected. I wouldn't recommend buying this product, I'm sure there are way better options.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Charles,

      Thank you for your review.

      We would like to work with you to address the cameras not being recognized concerns you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, the email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras. Have good quality pictures and recordings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very easy to set up and the wide view is excellend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smile Your On Camera !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Name In Security Camera's You'll Ever Need !!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Arlo Cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the cameras. Good view and sound quality for the most part. However, as of late we are having issues with one of the cameras that went offline. I am taking it in this week to see if BB has any suggestions as I have gone through all of the steps for troubleshooting this item. I do have the Geek Squad protection plan, which I highly suggest just in case you ever do have an issue. It is well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Wonderful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. Clear pictures and no monthly subscription

    I would recommend this to a friend