Customer Ratings & Reviews

The setup is fairly simple. The quality of the cameras are decent with a strong connection, however, the sound and visual fidelity starts to drop significantly if the signal is anything but full. The battery life is not the best, mine discharge completely within 2 weeks with moderate use. For the price I expected a little more, but hopefully these issues can be fixed with a software update.

Love them!!! They have a great quality day or night.

The security system is TOP KNOTCH and usability is WELL beyond other systems like BLINK. Bought this for my son but now I want to replace my current system with ARLO for myself.

Poor poor poor! This camera along with the Arlo system is just poor. Disconnects randomly so you can’t view live stream. Doesn’t pick up motion regardless of set activity zones. When it does detect motion it does it late. So if Amazon is delivering the camera will pick up when Amazon drives away and misses the entire part of it driving up. The lag between receiving a notification and actually going to the library to watch the clip is horrible. It takes so long to get to the clip that you miss entirely what was happening in real time. God forbid it was something serious! Also the Arlo support is horrible. Hard to get to someone. Hard for them to understand on going issues and never gets a resolution. The only one thing I like about the camera is the full 160 angle view. That’s it!

Need better instructions on linking with older Arlo’s. Wish they stuck with same batteries. Need geek squad to help

This is a great camera and is easily a five star rating for many applications. I am using the camera to monitor the outside of my house where the two garage doors are located. I can easily see the two garage doors as well as the entire 75 foot driveway and an outlying storage building. The detection range is far in excess of the App 25 feet listed in the installation instructions. This camera consistently triggers when a vehicle passes my driveway which is about 100 feet from the camera location. Trigger speed is unbelievably quick and easily catches even a dog that runs through the detection field. It accurately identifies whether an animal, person or vehicle triggered it. Resolution is fantastic and images are crystal clear. I deducted one star because the volume is very low when trying to speak to someone who has triggered the camera and in my case the person will never hear me at all unless he or she is standing right under the camera itself. I can hear people speaking out to about 25 feet but they can not hear me unless they are listening closely. The LED used for illumination at night is very limited for my use but will illuminate both garage doors but just barely. In fairness this camera seems to be intended for use near an entrance door where the subject is within a few feet of the camera. In this case both the illumination and speaker volume would probably be adequate. Battery life seems to be excellent if the camera is only turned on when away from home or at night after bedtime when family members are not coming and going. I really like this camera and have not received any compensation for my review.

Great picture but the battery does not last. When the cameras were first set up, the battery lasted about a week. Now the battery last about 2 days. I do not recommend unless you plan on changing the batteries out every few days. I wasted my money.

Got it on sale at 399.99. I also own the Arlo Pro 2. Love that this has the built in spotlight and comes with the battery charger and spare battery. Best Buy recently dropped the price another $50 and I was able to contact them for a price match, receiving the difference as credit to my original payment method. Service A++!

I bought some new Arlo Security products. Goo dservice

As a previous owner of Arlo security system, i decided to upgrade and once again purchased the newer version of Arlo. I chose to go to Best Buy again, because they always treat me with great respect and have A+ quality associates working for them.

I upgraded and the new Arlo Pro 4 cameras are great.

Fog up with dew but otherwise great would recommend

Excellent Quality live and recorded feeds were really nice

Honestly, these cameras are no better off than a $40 camera from Amazon. You cannot tell that it’s 2K and night vision is average. I have two $40 cameras from Amazon and they work actually a little better, save the money and buy an offbrand name. This is an honest review you will find the same thing that I did.

I love tge resolution and extra security i have at home when im working nights.

Great product for security of home or business. Great picture and will let you know on your phone when there is activity. Battery life needs to be improved as it does need to be charged often if there is a busy spot.

Great I’ve had the pro 2 this show way better…….,,

I like the Arlo 4 camera. It has a good picture. I have a few Arlo products and for the most part they are very good. However, it is always a challenge to get it connected to the wifi network. Eventually, they all connected but never on the first (or second) try. Only other problem is the latency. It is 5-10 seconds behind real time. Not a major problem. I have the solar panels for all my cameras which are fantastic!

These are super glitchy, and there is no real tech support, just FAQ's, meaning I have to figure it out on my own. I have one set up in my carport, about 70ft from my brand new router. That camera often just shuts down, forcing me to reboot it about once a week. The one at my front door is 10' from my router, and it either doesn't record, or records random clips of nothing. They worked fine for the first month or so, then just started getting glitchy. Troubleshooting took forever, especially considering I work full-time, and have to travel often, so I don't really have the time to troubleshoot when, say, a camera stops working while I'm in Ohio. So of course, I can't return them now, since the time expired.

Great cameras, works well paired with the doorbell.