Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 4,653 reviews
  • Rated 4 out of 5 stars

    Very good camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this Pro 4, better that the Arlo 2 Pro. Like the wide view. I would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cameras

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the cameras but wish I would've got the 4k instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo is Best Security System

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item as a Christmas gift and from what I have been told about the Arlo Pro-4 Security Bundle, that it exceeds any and all expectations. The price was affordable, and I would purchase this item again. Exceeded all needs and wants in a home security system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big fan of arlo, but mot really anti theft.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soni have arlo in el salvador and my house here and i love how everything can be monitored on one a count, but i just added these at my rental property, and installing them myself there is a bug flaw that could allow anyone with a ladder to steal the whole camera and leave the mount behind. I expected better from arlo, especially promoting “anti-theft” but hey for $350 on sale for arlo not bad at all.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Mgchicas,

      Thank you for taking the time to share your review and for being a loyal Arlo customer. With regards to your mounting concerns, we recommend the Arlo Anti-Theft Mount that is compatible with the Arlo Pro 4 camera. The locking mechanism requires a key to remove your camera and mount, so you can install your camera without worry. For additional information, please see: https://www.arlo.com/en-us/accessories/VMA5100-10000S.html

      Best Regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Bare witness

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A helpful device that captures a moment in time. When I don’t have the time to be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade with batteries. Bit pricey

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the old arlo cameras (first generation!). We purchased these to upgrade the system and tie the doorbell in too. I love the features and the wide angle camera. I added solar panels and have not had to touch the batteries which is so nice compared to before.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Meh…

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great. Batteries last less than a week. It seems like the sensitivity is off. Misses a car pulling up to mailbox sometimes, yet picks up wind blowing?

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello,

      Thank you for taking the time to share your feedback about motion sensitivity. We want to clarify that there are multiple ways to optimize the motion detection of your Arlo cameras detailed here: https://kb.arlo.com/1015583 and get more details about managing motion detection sensitivity here: https://kb.arlo.com/41.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best Regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Home

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera system for all angles of your home will recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and pair. Great resolution. Still tweeting activity zone and sensitivity. Never knew I had so many squirrels. User platform is simple and not overly complicated as compared to other brands. Recommend Arlo hands down for this type of system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good purchase excellent function, i want more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good video

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions could be written better, especially about battery being put in before complete installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo - Pro 4 Spotlight Camera Security Bundle

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product but subscription is costly and do not have any other alternative

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good battery lasts way longer than people say. Quality could be a bit better considering price other than that solid product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Overall good camera

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security camera. Great picture. Love the spotlight and speaker features. The magnet charger is also a great upgrade from past cameras. Only complaint is the lag on the app when accessing the live view. Also hate that you have to pay for cloud storage now. I had the pro2 cameras that had free cloud storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated my cameras

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first edition Arlo cameras and decided it was time to update. I really like the rechargeable batteries on these. Also purchased a small solar panel to keep the battery charged for the camera over the garage door.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 1 out of 5 stars

    Subscription required; glorified paperweight

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went from Blink cameras (no subscription needed for decent cloud storage and night vision), to one of these Arlo cameras. It is not made clear that a subscription is REQUIRED for any sort of footage storage or any of the features like animal or car detection. It is now a glorified paperweight. Only buy if you want another subscription fee. Otherwise, be smarter than me and do more research. I cannot recommend this camera, as it comes with a paywall that was not made clear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great package deal.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combination of charging station and cameras. Nice to have one extra as one is low, quick to change out the battery for a fresh one and set it on the charger to recharge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Better as a backup

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera itself works well but the app is horrible and very buggy. The audio glitches and most of the time the motion detection is so delayed it doesn't catch anything important.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well. Does what is expected. Little grainy to zoom in.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good and Bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was pretty easy although the QR code was not easy to scan with each camera - some accepted the code right away and others took a while trying. I am disappointed in the amount of time the camera records when there is motion (I guess I assumed they would record all the time and save a small period of time before and after the movement). Sometimes it only gets part of the movement. App works well and is easy to use. Night performance is not very good. I can see something moving (like a turkey or coyote) but I really cant tell what it is from the recording. I believe you need to have pretty good lighting if you want clarity at night. Two of the units that we mounted with the included magnetic mount were knocked off while there was a crew replacing the roof, and they fell pretty far (one two stories on grass and the other 1.5 onto rocks) but both worked no problem. Overall I would probably do a little more research before selecting.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Edward,

      Thanks for your feedback. Here's a link that you may check to learn how you can optimize the motion detection of your Arlo camera : https://kb.arlo.com/1015583. For steps on how you can adjust the recording length of your camera, see the instructions here : https://kb.arlo.com/1079027/.

      To further assist you with the other concerns mentioned above, please contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx. We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us