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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 918 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the excellent camera quality, ease of use, and quick installation of the Pro 5S 2K 3 Camera Bundle. Many appreciate the high resolution and effective night vision, along with the added benefit of the spotlight feature. However, some users note that the battery life could be improved, and there are concerns about the price point and mounting system's limitations. A few also mention occasional connection issues and the frequency of notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 918 reviews
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after having other Arlo cameras and have not had any major issues. This camera has been nothing but issues and I’ve had multiple service tickets placed with Arlo. The camera would take random snapshots and not record video. Now the camera won’t even power on after being plugged in. Very disappointed with this purchase.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Pro S5 cameras have great video quality and reliable motion detection. Setup was easy, and I like that they work well both indoors and outdoors. The night vision is clear, and the app makes it simple to monitor everything from my phone. Overall, they give me peace of mind with good security features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Arlo for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and reasonably price . Easy to i stall .Perfect for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo Pro 5S camera, batteries , and dual charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These camera's along with the dual charging station and the 2 batteries were a great bargain. I hope Best Buy brings in the camera's with magnetic attachment to wall in the future. The camera's were easy to set up and paired in a flash. You can not get a better focus on what you want filmed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good camera, but trying to accessorize is challeng

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture and long lasting charge. Have 8 Arlo cameras. Do wish Arlo would standardize their accesories though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Hesitate !!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read ALOT of reviews online . We already had ultra , ultra 2 , doorbell and essential, but needed another camera so we purchased the 3 pack 5s .. In today’s world it was impossible to find a review that wasn’t PROMOTIONAL. Which is super deceptive however I’m proud to say motion detection is further and more accurate with pixel, the led is a lot brighter .. recording quality is very clear and the dual bandwidth is ALWAYS strong . Connecting is easy despite many reviews as long as you follow instructions and you don’t need a hub unless you want CVR . !!! A++++++ ARLO

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Replacement units

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace some old Arlo Pro cameras. Set up was easy. I like the addition of the lights on the units. How good the work remain to be seen as I just installed them last night. I will say the older units had a little too much lag time between detecting motion and recording.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great value & easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup. Downside is buying rather expensive plan to save footage. Get the hub for local storage if you don't want to buy a pricey plan. Get some siding clips from Amazon to hang anywhere on house very easy and not have to drill any holes! Battery life will depend on activity. The one I have for my driveway went the fastest and lasted for about 2 months before having to replace. I hope to add the solar panels in the future so I won't have to replace the batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good starter set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality, easy set-up, and good phone application for checking camera feed on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Outside Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Outside Camera. Good Battery and Good Pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a great product, these is our second set, first set gave out...encourage everyone to buy this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is off and on. Sometimes it picks up and sometimes it doesn't. My installer did a lot of trouble shooting so I don't think it's on me. Otherwise, it is a good camera when it works.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Arlo Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time Arlo user, easy set up and great video quality. Lots of features in the app.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    They do what they are designed to do well!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these cameras. Have owned Pro 3's for a while and with added solar panel they allow me to put them anywhere. Setup is a little tricky but not too bad. Video quality is good, I'd recommend for do-it-your-selfers.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Great image, easy to install, so happy with this purchase, now I can see what is happening anytime

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best camera system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best camera systems I've used! Arlo's app makes the experience even better & the ease of using the product is good from connecting them to WiFi to mounting them in place! Would highly recommend this camera system

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Arlo 5S

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good image (short distance) but I feel like it has minimal settings for motion detection so you get a LOT of notifications for all the motion sensors. I got the 160 degree view so I would recommend the 180 degree. The design does not allow it to fully rotate upwards because the camera head hits the mounting bracket or the patio under ceiling and/or the garage beam, so you can’t get a lot of vertical view. Would have been nice if they made a longer neck on the camera to allow for better rotation. I thought zooming would be better but decent for me. Not bad overall but not overly impressed. I want to like it but I feel like it’s lacking. The clarity from short distance is great and even longer distance l, but not great within 30’+ it you want to zoom in to license plate. It’s great compared to my old first generation ring doorbell but I feel like this was lacking just a tad bit. Has about a 5 second lag once it senses motion.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very good quality of camera images

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best newest edition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bundle ever, have had Arlo for the longest, but this one cameras are the best, super good resolution and battery life is awesome, price is low for all the stuff included, feel super safer now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Catches It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera system. It is just as good if not better than the name brand systems on the market. Plus, you do not have to have a subscription in order for it to operate.

    I would recommend this to a friend