Customer Ratings & Reviews
- Model:
- VMC4360P-1BYNAS
- |
- SKU:
- 6517758
Customer reviews
Rating 4.1 out of 5 stars with 875 reviews
(875 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers enjoy the excellent camera quality, ease of use, and quick installation of the Pro 5S 2K 3 Camera Bundle. Many appreciate the high resolution and effective night vision, along with the added benefit of the spotlight feature. However, some users note that the battery life could be improved, and there are concerns about the price point and mounting system's limitations. A few also mention occasional connection issues and the frequency of notifications.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 2 out of 5 stars
Good when they are working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras do a nice job when they are working. I purchased this three pack of cameras on July 2 and as of 9/1 one of the cameras has quit working, it will not power on. Tried new battery, different power cables, still will not power on. Fairly expensive cameras to have one fail within a few months.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Peter,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Rated 4 out of 5 stars
They see everything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got these cameras to ensure our back yared was clear and safe for our dogs. The cameras get a clear shot of everything, the biggest problem I have is how many things the cameras pick up. I get 20 notifications a day of things the cameras see.
I would recommend this to a friend Rated 5 out of 5 stars
Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are great so great that they see in the dark and you can even see through fences and even see the dog crap in your neighbors yard
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system that works well and lets us know what’s going on at our home.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - Black
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the ease of installing and the field of view. The video quantity is chef's kiss
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Arlo Pro 5S Cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cameras. Great quality pictures and easy to install/set up. Highly recommend to use hubs with cameras extra security.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Wi-Fi surveillance cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works real good very clear very responsive I would recommend these to anyone
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
No wires. Easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to setup. No need for wired cameras
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 2 out of 5 stars
Great Value if you are placing in low traffic area
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing saving this from a 1 star is the picture quality. This is not for moderate to high traffic areas, the notifications actually drained the battery on one of our phones, there was over 800 notifications in one day. And the battery life on the cameras of course went just as quick. I had to change 2 cameras about every three days. I changed the sensitivity settings and nothing was detected. If an object was detected it would start recording too late and recordings would last only 10 seconds, I had the setting to record until object was not detected. I pretending like I was a person walking into our parking area and playing with our cars. I was out there for a couple minutes, There were multiple videos that lasted 10-16 seconds and skipped a lot of activity. When walking up to the back door, if you stopped moving, it wouldn't detect you. Messing with the back door, the video only lasted 8-12 seconds. The customizable zones, is not what you think. You cannot set up multiple zones and configure each zones independently. The zones are just motion detection areas. All notifications are on the camera level. You cannot set Zone 2 to lower sensitivity than Zone 1, and have separate notifications for each. Britain had better Customer Service during the Revolutionary War sending letters by ships.
No, I would not recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very amazed with the quality of the video. Very easy to install.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Amazing speed, clarity and battery life!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used Arlo for years and they just keep getting better. The direct connect capability really speeds up access to the camera through the app and events alerts. The battery lasts much longer in the new models and the picture clarity has much improved.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - Black
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Able to get more cover on my house for security. Battery is great. Simple configuration
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Arlo - Pro 5S is the way to go!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it - Wider Angle Lens - Easy Installation - Good Video
This review is from Arlo - Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera - Black
I would recommend this to a friend - Pros mentioned:Setup
Rated 4 out of 5 stars
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, app is easy to use and set up mutliple cameras and settings for each camera
I would recommend this to a friend Rated 4 out of 5 stars
Happy with purchase except . . .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with these cameras. However, we had to replace them after a bit over a year because one of the three stopped recording. Fortunately we’d purchased the protection plan (which we normally do not do) and didn’t have to pay for the replacements.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - Black
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Good camera system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I switched from blink cameras and they’re better. The quality of the video and sound is an upgrade! Highly recommend
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - Black
I would recommend this to a friend Rated 4 out of 5 stars
Arlo for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and reasonably price . Easy to i stall .Perfect for my needs
This review is from Arlo - Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera - White
I would recommend this to a friendRated 5 out of 5 stars
Superior Quality and Battery Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality and clarity in these cameras. Huge upgrade over the old Arlo Pro cams
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 4 out of 5 stars
Arlo Security Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras work great. They do need the solar panel if they are located in a area with lots of motion because the batteries that come with them do not last more than a couple of days with a lot of motion or facing the street.
I would recommend this to a friend Rated 5 out of 5 stars
5S 2K 3-Pack, Great Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Three-pack was a great value. Set up was super easy. So far camera has worked great, easily identifying persons, animals, and motion. Fingers crossed it continues to work this well.
I would recommend this to a friend














