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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 918 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the excellent camera quality, ease of use, and quick installation of the Pro 5S 2K 3 Camera Bundle. Many appreciate the high resolution and effective night vision, along with the added benefit of the spotlight feature. However, some users note that the battery life could be improved, and there are concerns about the price point and mounting system's limitations. A few also mention occasional connection issues and the frequency of notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 918 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy To Install And Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, directions are simple and easy to follow. App is easy to use. Cameras work great, easy to adjust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn’t disappoint

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality pictures and videos, very easy to use, buy the cords that connect so that they could be plugged in so you don’t have to change batteries out

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Arlo Security Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work great. They do need the solar panel if they are located in a area with lots of motion because the batteries that come with them do not last more than a couple of days with a lot of motion or facing the street.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Unfortunate News

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I love these cameras you can't really store video locally. Unfortunately, you have to purchase the plan with Arlo, but the cameras are great.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Juan,

      Thank you for your review. Yes, Arlo cameras can use local storage. Arlo offers the option to store video recordings locally through the Arlo SmartHub or Base Station (sold separately). For more details on local storage, see this article: https://kb.arlo.com/000062818.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ARLO System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to my Arlo System, Great price and product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    When's the sale, I need 3 more..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I am able to do a unlimited live view, and was surprised to see how long the batteries last during these live views, and having an extra battery makes sure no camera has a down time.. well done, thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    We love these cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality video. We enjoy that is does do color at night when there is movement

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works as it should. I would recommend to anyone. Love these.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Home Surveillance

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, affordable price, solid quality, i recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Easy Set Up

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I was very pleased woth how easy this camera set up went. In the app and the mounting hardware made this security set up very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 5S

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system. Very happy with the setup and effectiveness. Easily integrated with smartphones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Vision

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is very good. The night vision is clear

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo Security Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Pro 55 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera is exactly what I've been looking for. The installation was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Difficult set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little difficult to set up. But quality is good and the wide span is great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and picture is great and visibility is good

    I would recommend this to a friend
  • Cons mentioned:
    Live view

    Rated 2 out of 5 stars

    Crap. Returning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery: lasts about 5 days max. That's insanely bad. I have one wired and even with that there are problems. No matter how much I change settings i.e. to only notify for people, not animals, it still notified for animals. But also doesnt pick up people or vehicles. Worst part is when it does pick up something it takes a good 30-90 seconds to receive the notification. And there have been plenty of times where is hasn't picked up anything, like a whole UPS truck pulling up, driver walking a package to my door, and getting back in the truck and leaving. No notification, no triggering of the recording. I check and there's nothing. It also doesn't record 24/7 so you can't rewind back to before a notification to see what happened before. It just doesnt record until it's triggered. Also trying to access live is shotty. I have 1Gbps fiber internet, no problems with my previous outdated cameras, that were better than these. Overall I would not buy. I will be replacing them ASAP.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Serves the purpose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from Blink camera this is a huge upgrade! Like the fact that you can just connect the camera directly to Wifi router without a need for a station. Also an extra battery is included in the package is a nice bonus! Setting was quick and easy I do have a great asus router which might have helped!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo 5S pro review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I freaking love my Arlo set. It’s been nothing but amazing and it really does have great quality even at night time. I like that I am able to extract the videos but also that because I have the subscription I’m able to keep them on the app for 90 days. It is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great picture and user f4iendly app . I like the wireless camera features. Good cameras for the money .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very amazed with the quality of the video. Very easy to install.

    I would recommend this to a friend