Customer Ratings & Reviews

Very good cameras. Easy to set up and quality is great.

I've had the 3 pack of the Arlo Pro 5S 2K security cameras for 7 months, purchased the 3 pack kit in December of 2023 to replace several Arlo Pro 4 cameras as I wanted the ability to connect directly to Wi-Fi vs. running through a hub/basestation with limited range. The Pro 5S cameras have the ability to connect to both 2.4Ghz and 5Ghz Wi-Fi networks and are supposed to automatically choose the network with the strongest signal. I have a TP-Link BE85 3 node Wi-Fi 7 mesh system, so coverage on my entire property is excellent. The issue: all 3 cameras frequently fail to detect motion events, or worse stop detecting motion events altogether. For the most part, a daily restart kicks the cameras back in to do their job; however, over the past 7 months I've had to factory reset all 3 cameras as they stopped recording events, 1 of them has required multiple factory resets. As of a week ago, I have 1 camera that appears to be working fine, shows full signal strength and a has a fully charged battery but it will not record any events. Arlo support has been unhelpful in pinpointing the issue - also asking me to perform yet another factory reset (which I did) and to move the camera closer to the Wi-Fi router (it's permanent location where it's installed is less than 12 feet from the router, so plenty close), but moved it temporarily to within 5 feet, followed up with support and they said "the issue is resolved", which it's not. I went so far as to remove 2 of the 3 cameras from my system, performed a factory reset on both, hooked up my "old" Arlo VMB4540 hub (Pro 5S compatible mind you) to rule out an issue with my mesh Wi-Fi system, placed it within 12 feet of the 2 cameras, reconfigured the 2 cameras and tested them. Everything appears normal, but now neither camera is consistently recording motion events. The cameras have been an expensive, time-consuming journey with no results. The Pro 5S cameras are worthless in terms of offering any sense of security. Again, this isn't a signal issue, it's a fatal flaw with this product and knowledgeable support from the manufacturer is non-existent. Save your money and look elsewhere.

Simple set up. Great features! Battery life not great if you have a lot of activity in your alert zone.

Great product if you are on a budget and can’t hardwire

Love the cameras, bought 3 of them about 2 months ago and now decided to buy 3 more . Love shopping at Best buy. Will definitely continue to shop more things in the future !

High quality with reasonable price for home security camera! It works perfectly, easy to set up and install. Highly recommended!!!

I love the visual clarity of the cameras, very clear.

Awesome cameras and for the price couldn’t beat it!

This was extremely easy to set up and does exactly what we needed. The ability to set the cameras to standby when you are home and outside is a great feature. Purchased on sale so considered the purchase a good value.

Super clear and reliable. Night vision is great too.

easy installation and very good image quality as well as audio.

Very easy of install, recommend 100%.. I bought black

The cámaras are great the only down side is the charging life

Absolutely user friendly. Clear picture. Love the features

As a longtime Arlo product owner, this was a fantastic “upgrade” deal! I own and operate 10 cameras and these IMHO are the best of them all! The quality and response is excellent.

I am very pleased with the 5S series 2K camera system. Everything is very clear. Operation is very awesome. I love it.

Works great, long battery life. Easy to install and hook up to APP. I set up 4 camera in 30 Minutes.

This system is working very well with very little to no isssues unlike the earlier era of arlo cameras needing a base to link to

The Arlo cameras have excellent field of view & night vision. I use them to check on the horses during the day & night.

Great security system. Will recommend buying to friends and family.