Customer Ratings & Reviews

Got at Christmas time when on sale. They are good and clear.

Best cameras I’ve had. Very clear picture and great quality

I have had 2 sets of these. I returned the first after several months because one camera would not eject to replace the battery. I had to use a blade to pry it out. I spent a lot of time on the phone with Arlo customer service. They kept wanting videos of me trying to eject the camera. And their system wouldn't receive a 3 second video because it was too big. The second set worked fine for about 7 months. One day after changing the battery in one it would not reconnect to my internet. Customer service said it was my router not dropping to 2.4G. My provider sent a new, upgraded router. Over the course of the next week I spent probably 8 hours on the phone with Arlo customer service. They eventually had me disconnect the other 2 cameras which then would not reconnect either. Again, my wifi was the problem. I had 8 other devices (computers, phones, printers) connected via wifi. Four were connected at 2.4G and four at 5G. I am returning them never to buy Arlo again. The product was a problem but the so called customer service was the worst I have ever had to deal with!

We purchased 3 at Christmas time and they work great. We purchased 3 more. The picture is very clear.

For $250 I think there are better options out there, especially if you only need one camera. I bought this camera because it stated that it can record continuously which is exactly what I wanted as smart cameras with motion detection often lag and miss a lot of events even on the highest sensitivity settings (for example, the Ring Stick Up Camera - don’t buy it unless you’re looking for very short range motion detection). Because of this I needed a camera that was able to record continuously and allow me to rewind to a specific time/date. The Arlo Pro 5s DOES have this ability however it requires a $20 a month subscription to CVR services as well as a $100 smart hub. For some that may sound like a steal however for myself, having only one camera, it just didn’t make sense. Other issues I have with the camera is that the motion detection doesn’t pick up enough events on the standard setting with no CVR subscription so you almost HAVE to purchase CVR. The app also has very minimal motion detection settings compared to Ring. It’s also easier to navigate Ring’s app as well as invite people. The Arlo app itself is laggy. Another rather large issue is that without the spot light the night vision is terrible. It’s entirely too dark compared to the Ring camera I had previously which had no spotlight which was only $99. I can see this set up being ideal if you have multiple cameras and possibly an entire security/surveillance set up. But still for $250 I think there are better options out there for what this camera has to offer as standard features. For $250 I was pretty disappointed and this review sounds like a Ring ad but I actually bought the Arlo to replace the Ring because I didnt like it so that’s saying something…

Great product! Second Arlo system I’ve owned. Very easy to install and use.

These cameras are great so great that they see in the dark and you can even see through fences and even see the dog crap in your neighbors yard

Great image quality and easy to setup and install!

Love these cameras. Unfortunately you have to pay monthly to keep the videos but still cheaper than a pro service.

The only downfall I have for these is the subscription. Once that’s up all usage just goes out the window till you pay for a subscription. Also hard to sync up to Bluetooth

Camera gives clear picture & very easy to access with phone app. Highly recommend

Good pictures, easy to install, gives us the live time results we were looking for.

Needed outdoor security cameras for my rental home that I could take with me once my lease ended. These worked perfectly since they can easily be mounted/unmounted. No permanent wiring either. Only gripe is that it requires recharging the batteries every so often, but that was expected.

Amazing product, stays charged and good picture too

Great security cameras when your away at home or good overall surveillance cameras. Easy and quick installation and highly recommended. The video is clear and audio as well

Excellent. Easy to hookup and monitor. I can see if my dog hops on my bed.

A little bulkier than i had hoped, but very easy to use.

Arlo cameras have great clarity, they easy to install and I app is great to monitor activity.

Super cool as always my favorite brand just like better quality

We are happy with these cameras. However, we had to replace them after a bit over a year because one of the three stopped recording. Fortunately we’d purchased the protection plan (which we normally do not do) and didn’t have to pay for the replacements.