Customer Ratings & Reviews
- Model:
- VMC4360P-1BYNAS
- SKU:
- 6517758
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the excellent camera quality, ease of use, and quick installation of the Pro 5S 2K 3 Camera Bundle. Many appreciate the high resolution and effective night vision, along with the added benefit of the spotlight feature. However, some users note that the battery life could be improved, and there are concerns about the price point and mounting system's limitations. A few also mention occasional connection issues and the frequency of notifications.
This summary was generated by AI based on customer reviews.
Easiest install yet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy after my recent upgrade from the pro 2. Nice addition that the newer cameras are backwards compatible with even that ancient base station.
I would recommend this to a friendQuality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality on time installation availability
I would recommend this to a friendCam out
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to instal great cover and wonderful video quality
I would recommend this to a friendExcellent cameras for the house.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and so far the cameras are doing what they supposed to.
I would recommend this to a friendMay be looking for a different company in near fut
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I thought these cameras could do or the ease of set-up and use.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
upset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told when i purchased the system that there was no charge for there service. well 30 days later they cut me off from lokking at the system and said we had to pay for it. well i guess the sales person lied to us.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Carl,
Thanks for your review. We will share your feedback with the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
We appreciate your support and understanding.
Best regards,
Arlo Team
Arlo Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera did not record after 7 days, spotlight is only good for 7 days, need to subscribe for a monthly subscription.
No, I would not recommend this to a friendMr Miles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product and well, pleased with the service.
I would recommend this to a friendGood Camera. Questionable mounting.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras are fine, but the included mounts are high security and pretty inflexible because it. They have a limited mounting angle and aren't compatible with most existing mounts if like me you were hoping to replace old cameras using magnetic or Outdoor mounts. Unless you need the secure mounting option, I'd find another way to purchase.
No, I would not recommend this to a friendHappy Best Buy customer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The security camera’s work great. And the salesperson was awesome
I would recommend this to a friendSecurity Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, a bit of know how needed to set up, customer service was very helpful.
I would recommend this to a friendEasy installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera. H.
I would recommend this to a friendHome security for everyone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not installed it yet, but all the reviews I have seen say it should be a great system.
I would recommend this to a friendDon't buy from Best Buy or Arlo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only work 50% of the time. Best buy reps have been out 5 times and still have problems and now am not getting a response to next step.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Cameras
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had a few different camera's and these are definitely my favorite work great the quality is awesome
I would recommend this to a friendbe careful with bait and switch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.there’s a time delay when the cameras go off and notify you. I was paying a certain amount every month and they raised it without letting me know.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Kelly,
Thank you for your review. Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.
For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Good indoor/outdoor security camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good camera and syncs well if you already have the Arlo echosystem.
I would recommend this to a friendGood so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working well past month. Winter is coming and want to see how handle snow and cold weather
I would recommend this to a friendCameras are junk joke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too happy with them things can't even stay hooked up they're offline and I can't seem to get them hooked back on I can't keep paying $130.00 for you guys to come out here
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/000062923. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
So far, so good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only recently set them up. Everything connected easily. Seem very good.
I would recommend this to a friend