Customer Ratings & Reviews

Works really good during day and night. App is easy

I love the quality of their products, and the price is excellent

I like it, I have no complaints, good price ,good quality

Great camera just would enjoy if the camera quality was better :)

So many products in one bundle, such a great value

When purchased, I specifically asked if a subscription was needed and I was told no. Close to the end of 1 month of purchase, I started receiving emails stating that my trial period would soon end and they were soliciting that I purchase a plan. I did not purchase a plan, and now all I get is notification on my phone about movement. There is no thumbnail, no feed, nothing that identifies what the camera(s) picked up. Who would think that after being told that a subscription was not required, that you only receive notice about movement. I will be returning the cameras and will go back to Eufy.

Great cameras but the app keeps crashing and it’s past the return time. $170 down the drain. Arlo can’t help. Been chatting with them all day. They told me to log in on my computer. That helps. I leave and want to see who is at my door when I’m gone but I can’t because I’m not o. My computer in my home. Stupid and useless. Thanks Ai.

You have to buy the monthly subscription to really use the cameras. Don’t buy if you don’t get the monthly subscription

You buy the cameras. You set up these camera's. You need internet and wifi to run said cameras. At no point did it state on the box that the cameras you just purchased and installed that you were also going to need a membership to run them. I would of went with a security company to come and put them all in, set it up and pay them to monitor them. I am for real not happy with these..

I recently purchased this set and subscribed to their secure monthly fee to ensure the most security at my mother’s house who recently passed away. About a week and a half after purchasing, several items were stolen from this location right in center view of 2 of these cameras, and neither one caught a single movement. I spent hours chatting with tech support because they have no phone number you can call and was told it must have been my internet (when no other items connected to the internet had any issue).

Honestly getting ready to return these. To even get functionality out of these you have to pay for a subscription, if you don't NONE of the clips will save rendering these essentially useless. There are camera's out there that cost a little more but don't require a subscription to have all of the features so i will be going that route. Also it does not work as well as described, it claims to have a good range but it doesn't capture anything further than 10 feet from the camera. Just a waste of money overall.

Unlike prior Arlo cameras I’ve had, there isn’t free 7 day cloud recording. It’s subscription only, which also happens to be way overpriced. Unless you’re willing to shell out for another subscription, these are not for you.

After adding the Arlo Pro 2k camera 2K security camera to my existing Arlo Pro Bundle setup, I noticed a real improvement in coverage around my home. The Pro 2k camera camera fit right in with the system, and setup was just as simple and quick as my original bundle. The 2K resolution is impressive. Images are crisp and clear, both during the day and at night. I was especially happy with how well the camera’s night vision and security light illuminated my backyard, making it easy to see details even in complete darkness. My wife also pointed out that the Pro 2k camera’s video quality is noticeably sharper than our earlier cameras. I’m really pleased with the performance of Pro 2k camera as an add-on. The Arlo app manages all the cameras seamlessly, and I keep getting fast notifications anytime there’s motion. Adding the Pro 2k camera to my system was hassle-free, and charging the battery through the two-battery station is super convenient. Swapping batteries is simple and doesn’t interrupt the camera feed, which works perfectly for our setup with limited outlets. It’s a nice touch that Arlo includes a security sticker and yard sign with the bundle. I think having those visible helps deter unwanted visitors. When I first connected the Pro 2k camera, the battery wasn’t fully charged, but once topped off, it’s been operating smoothly with the rest of the cameras. Just a heads-up: after the free month trial, you’ll need a subscription to keep saving your video clips. Overall, I’m really satisfied with how the Arlo Pro 2k camera 2K camera looks and performs as part of my Arlo system. Even with the monthly storage fee, the features and image quality are worth it to me. The motion alerts are accurate and helpful, distinguishing between people, cars, and pets, so I’m only notified when something important actually happens.

The Arlo Pro system has been an impressive upgrade to my old home security set up. It has replaced a system of cameras from multiple companies. The cameras work together and are nuch more funcrional than stand alone cameras. The installation was super easy, just mount the cameras, connect them to the app and it is ready to go. The video quality is excellent, with crisp detail during the day and surprisingly clear night time recording. I can easily zoom in on footage without everything turning into a pixelated mess and losing detail. The wireless design is a huge plus. Being able to put the cameras exactly where I need them without worrying about outlets or cables is a game changer. Moving the cameras depending on different situations is a game chnager. I love that you arent locked into one set up. The battery life has been excellent so far, and the dual charging capability gives me a lot of confidence that i won't be left unprotected. Having an wxtra battery ready makes the whole system feel effortless to maintain. The motion alerts are quick and accurate, and the customizable zones help filter out unnecessary interruptions. Overall, the Arlo is a dependable, high-quality security system that’s well worth the money. I’d absolutely recommend it to anyone looking to upgrade their home security.

The Arlo Pro 3-Cam system is exactly what I was looking for, and in a much simpler package than I anticipated. The installation was surprisingly seamless, both the physical mounting of the cameras and the connection process with the app. I often find these bespoke smart home apps to be painful to navigate, but Arlo has clearly prioritized the initial user experience. The app itself is intuitive, which is another welcome surprise from a hardware-first company. I found the various options for sensitivity and notification levels genuinely helpful for tuning the system to my environment and avoiding constant false alerts. In performance, the camera is top-notch. The 2K HDR video delivers crisp, clear images, and the night vision is very good. Beyond security, I've found it unexpectedly handy for confirming package deliveries. Crucially, the Arlo system is less disruptive to personal privacy than some competitors, as it doesn't create the expectation of communicating with every visitor. It simply observes and allows me to decide how on point I want to be with my reactions. Combined with its very long battery life, the cameras are set-and-forget tools that offer peace of mind without becoming an intrusive fixture. The Arlo Pro 3 is what you hope a modern security camera system will be: powerful where it counts and significantly easier to get going than expected.

Arlo - Pro 3-Cam Wireless 2K HDR Security with dual charging station is a great setup. Overall, I’m very happy with how quick the batteries charge, how easy it was to setup. The process in and of itself was rather simple. The video quality is great. We installed a camera in our dining area only to catch one of kittens attempting to murder one of the plants. We set up another camera in a rather busy outdoor area. This is where the learning took place. Number one Set up the activity area on your devices. You know the area that you actually care about being monitored. The other part of that is, do not mount your camera(s) in an area that is hard to get to, unless of course, you purchase the Arlo solar panels so the devices can charge. Otherwise, you’ll be breaking out a ladder and trying to break your neck about once a week to change the batteries. With that being said, there are other options, you can have your cameras where they are not so sensitive to motion, or where they only monitor at specific times. However, when your cameras are set to monitor 24/7/365, the battery seems to last about a week, which is not bad at all could be better, but I have seen way worse. One of the great things about the app, though, is that it gives you ample amount of notice for your cameras when the battery is running low. Other than that these cameras are great, easy to setup, easy to use.

The Arlo Pro 3 Cam Wireless 2K HDR camera system is just what I have been looking for when it comes to home security. I did not like the idea of having to run wires to a DVR or even having to hard wire power to cameras, so I have constantly put off getting a camera system installed. Well the Arlo system came at just the right time, and I was able to set it up in no time at all! My biggest concern was battery life but I am happy to say that these cameras have batteries that are built to last. Once I had the cameras mounted in the positions I wanted them, the setup was absolutely simple. The Arlo app is very easy to use and walks you through everything, there is a lot to be said about a tech product that can be configured so easily but still provide such excellent functionality! Once the cameras were connected to my Wi-FI I was up and running. The video quality is stunning, and I was very surprised that Arlo was able to provide such high quality video and maintain a decent battery life, very impressive! My favorite feature so far is the notification alerts, I never have to worry because I am alerted right away if someone is at my house. If you are looking for an amazing value, peace of mind, and simple setup then this Arlo Pro 3 Camera Security system will definitely check all the boxes for you.

I was told I would get a month alto plan but couldn’t get anyone to help me get it. Also the cameras did not pick up motion at all. I called a couple of times and one woman was obviously doing something else as I heard a man talking to her and she was laughing. Very unprofessional customer service. I’m done with Best Buy

I have used a multitude of security cameras, doorbells, etc. from several manufactures. This is my first Arlo product and let me tell you - I'm impressed! Right away with the unboxing you can tell this is a well-built, premium product. The build quality, feel, and aesthetic are beyond excellent. Now, quality build doesn't always translate into quality function. Beleive me, I have used many devices that look and feel premium, but fall short in delivering that same experience in the core functionality. Arlo, however, delivers on all fronts. Setup is incredibly easy. Beginning with the initial battery charge. Batteries are held securely in the cameras, but remove easily enough for charging. The dual charging base allows for drop and go use. Batteries seem to charge relatively quickly and the indicator lights make it very easy to know when charging is complete. Installation is a breeze. Guided setup in their stellar app (more to come on that). The brackets are solid, non-intrusive, and hold the cameras securely. Really, one of the easiest setup processes I've experienced. The app is fantastic. Easy to navigate, quick notifications, customizable, quick and stable connection, and solid performance. You control literally everything from the app, and it is aesthetically pleasing. Hey, that matters to some of us. You can always conduct live viewing from the app, but for video storage you will need a subscription. It is a bit pricier than some other brands, but when you look at the whole package (camera quality, video quality, reliability, etc.) it is well worth it, in my opinion. Some of the other brands with cheaper subscription fees also have lower quality products. In my mind, when it comes to home security, cheaper isn't better. Arlo gives you 30 days to use all the paid features and determine the value for yourself. Image and video quality is stunningly clear. Crisp, clean images - even at night thanks to the 2k cameras and color night vision. I appreciate the wide field of view as well. This allows spacing of the cameras to be further apart, yet still capture large areas. Having 2-way audio is a nice touch and not always seen on security cameras. The audio is clear and easy to understand. The mics pick up well, even from higher mounting locations. The only caution I would say is - make sure you have good Wi-Fi range. You need to be mindful of this when deciding where to place the cameras. Setup and use is done via Wi-Fi, so if you place these in an area where signal is weak, you could potentially miss notifications and your use will be limited. I have nothing but praise for this set of Arlo cameras. I'm definitely considering them for further home products such as their doorbell and sensors. Easily 5/5 stars from me and one of the best products I've ever had the chance to use.

I own multiple generations of Arlo video cameras as well as several from the other big names out there. Arlo is simply the best of best. The ease of set up, the picture quality and app performance are all top notch. The 6th generation Arlo Pro is no different. Set up – The first difference from prior generations is there is no base. In terms of ease of set up, that is great. I am not sure if that is better or worse than the old Arlo Pro’s I have since they used a base and I think they use a proprietary network that is hard wired to my router. Regardless, I was able to set up, update and start using 3 cameras in less than 10 minutes. I did have the advantage of having the app already, but I did scan the QR code in the box to start set up. It really was a pleasure and there were zero issues. Performance and features– There is a definite improvement over the 2nd generation Arlo Pro’s I have. Arlo has always been good at picture quality but there is noticeable difference in color, brightness and low light performance. Another noticeable difference is there is a lot less latency between movement and picture (probably related to not having a base.) One of my complaints about some of the competition is the high latency of camera images was the event. and there are far more camera controls. You can set what viewing angle you want ( I found the 160 degree to be a bit too fishbowl for me, ) low light sensitivity, HDR and more. My older Arlo’s had little to none of that. All cams include a light that you turn on/off and adjust the brightness. The light will not light up a huge area but it is enough. If I had to guess, it is about twice as bright as a cell phone light. Value – A great price was never Arlo’s strong suit. They were always the most expensive but did back it up with great quality. When I saw what you get for the price now, I was shocked. 3 cams, 4 swappable batteries, a charger and mounts for half the price I would have paid for 6 years ago. It is fantastic deal and if you catch on a sale, you cannot go wrong. What I did not like – They removed the magnetic mount I love with other Arlo’s. It appears magnetic mounts are on the higher end models but not the Pro 2k. It is not a deal breaker by any means, but it will be missed. The mounts Arlo provided are very cheap and plastic. They will function but I will be looking for something a bit more robust in the aftermarket. Lastly, I had a slight issue with the charger. It would not recognize the battery and inconsistently charge . I unplugged the charger and took out the batteries and was able to get it working. It was not a one off, the same thing happened a few times. Odd but in the end I was able to charge the batteries. As with nearly all major video cam makers, there is a subscription option. However, Arlo’s cost is very high and is about 3 times the price it should be . There are some advantages to having the plan but core functionality will be fine for most people. The Arlo Pro 6th generation is a great product with a lot of value. There are noticeable differences between the 6th generation and older units. Arlo has, yet again, made a great product that I recommend completely. I cannot think of single competitor that offers this level of quality for the price. This would have been 5 stars if they left the magnetic mounts.