Customer Ratings & Reviews
- Model:
- AVD4001-100NAS
- |
- SKU:
- 10936211
Customer reviews
Rating 4.4 out of 5 stars with 596 reviews
(596 customer reviews)Rating by feature
- Video Quality4.7
Rating 4.7 out of 5 stars
- Mobile App4.6
Rating 4.6 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Smart Wi-Fi Video Doorbell, particularly its excellent video quality and ease of use. The installation process is straightforward, and users appreciate the motion detection and wide field of view. Some customers have expressed concerns about the battery life, while others have mentioned issues with the app and notifications.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Arlo doorbell wired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Haven't had any problems. Easy to set up.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Arlo doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! Works great, sound is very clear and picture is very clear!
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Battery life, Ease of use
Rated 3 out of 5 stars
4k is such a loosely used term
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery lasts a good while. Easy install. But unfortunately like many security cameras / doorbell cameras like this. The 4k sucks! Overal picture quality is mid.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
ARLO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, easy to use. I love the Arlo line of security products!
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
The video quality is subpar
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image is not great, but it works as intended. Connection is fast and responsive. I have one wired and one on battery, which lasts several months.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Arlo Door Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup & works amazingly. Would not want to use other brands except this one.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised at the clarity of the camera and the area of coverage is amazing - just what I was looking for!
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Simple Install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple step-by-step instructions. Pairing was easy. There are lots of good videos to view and learn more about the product and its capabilities.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend Rated 5 out of 5 stars
Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product night vision is in color too I recommended this product
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend- Pros mentioned:Video quality
Rated 4 out of 5 stars
Good but short battery life.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pair this with Arlo Chime and you have a traditional as well as smart doorbell. Good quality camera and recording. My only gripe is the batter life. It seemed to die in about 30 days which seems a little excessive.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Jyst great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grat vudro doorbell setip was so easy just but it yiu wont regret it
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, I love it so far. No issues and great quality.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very easy to install and incorporate into our Arlo security system
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I researched and found that this was rated on top. I was surprised on how easy it was to install. I bought the wired one and it works great. I ended up adding a few more cameras with it.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Ring cam
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this bell camera is exceptional and you are always alert to whoever is at the setting of your house I recommend.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Awesome upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my aging arlo camera. This ones been an awesome upgrade, especially the video quality.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Arco doorbell
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell was easy to use and easy to install i love it.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Good camera
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera. It’s clear and can see very well
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Great doorbell camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our doorbell camera! Does it’s job and we aren’t thinking about purchasing more for inside of the house!
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 1 out of 5 stars
Good image, poor performance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 12 cameras and 3 doorbells. I replaced Ring because ring at the time of purchase only had HD quality. With HD quality it was difficult to make out details or recognize someone especially at night. Arlo with 2K seemed like the way to go. Quality was excellent even with power set to optimized. Where Arlo goes south is the performance, My camera’s hardly record or worse yet record nothing. Most recordings are 2 seconds and don’t get much action and some don’t even record the same activity, I have two doorbells capturing the front door at different angles and I have package detection enabled. Two packages were delivered. A package was stolen and I only have 2 seconds of delivery and no footage on the other camera. 4 minutes later I see myself picking up one of the packages again only 2 seconds and also again nothing on the iother camera. It’s only after I see the delivery photo that there were supposed to be 2 packages. Somewhere in the 4 minutes between delivery and pickup one of them went missing. This is a private gated community. My suspicion, driver delivered, took a photo and doubled back to steal it or someone is following the driver and stealing packages in the 4 minute window. Either way I’m upset these cameras are useless but what they do capture is nice at 2k. I’ve had ring for close to a decade, through different generations and they work, they capture the action. But these cameras after 9 months are perhaps the worst performing system I’ve owned. Time to look elsewhere. Don’t buy!
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your detailed review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your support.
Best regards,
Arlo Team













