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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.4 out of 5 stars with 597 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the Smart Wi-Fi Video Doorbell, particularly its excellent video quality and ease of use. The installation process is straightforward, and users appreciate the motion detection and wide field of view. Some customers have expressed concerns about the battery life, while others have mentioned issues with the app and notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 597 reviews
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Wired option? Not really.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on the basis that it can be hardwired after my 1st Gen gave out. Not really. Hooked it up as per instructions and set up to my specs, and the battery was drained from 100% to 10% within 3 days at the most. After numerous conversations with Arlo over the span of 3 days, turns out that this camera although states on the box "wireless or wired", is not really hardwired but gives a trickle charge once it hits a certain percentage and never really keeps the internal battery fully charged. I did like the 2K picture at night, but no matter what sensitivity setting, it hardly picked up any motion eventhough my other Arlo camera(s) picked up motion in the same area(s). The reason I went with the 2nd Gen video doorbell was due to my 1st Gen giving out. After searching the web, I did find another and new to boot 1st Gen and truly wired video doorbell. So if you want to upgrade to the 2nd Gen, be warned that it is NOT a truly wired video doorbell. I've been with Arlo since the original Arlo cameras came out and have tried all the variations up through this video doorbell, and the newer models just don't stack up to the original cameras. This is only my opinion, and other people may have had better luck, but this has been a big disappointment from Arlo.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo's doorbell review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Not a fan that's some things are paywalled behind a subscription, But it is functional nonetheless

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love the vision.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this door bell. Very clear vision and voice is so clear.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what more can I say then it works great. you would get alot more reviews if I didn't have to say so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. Would recommend highly. Beyond happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Front Doorbell Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent doorbell camera. So far it has integrated well with our current Arlo cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good so far. The previous one, the front peeled off and water got in and damaged it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Arlo Doorbell (2nd Generation)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The casing was stuck and was hard to remove using the pin for the pinhole. Customer service is really bad, couldn't find a person to help me. Very frustrating.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Celso,

      We want to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Home Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera thankful to be able too view my front door & in front of my home . You get to see a lot of activities that go on night & day .

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell continuously stays off line on a daily basis despite resetting it on the WiFi. The pic quality is very foggy and overall poor. I have the Arlo Essential Cameras and they work perfectly, my older doorbell worked well too but died. Not sure if this product is defected but I am very disappointed. It is no good.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Rosie,

      Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/000062923. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is that video is delayed, overall good quality video and sound. Not so expensive subscription

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo is AWESOME

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This decive is so easy to setup and integrates easy with my Apple Homekit. The settings and features are great for my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice upgrade from the original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new version with both wired and battery install options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo video door bell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Arlo video door bell, I love that I can change the settings so it only picks up people and cars

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Camera.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very easy to use, clear quality, very functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it rings my phone to see who’s at my door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use picks great footage and voice would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent surveillance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment I've ever made. I have access to real-time and past broadcasts. You only have to pay a monthly subscription. But it's an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Easy and Works Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Easy to install and has great picture quality. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo-video doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very simple to install and to use. This device has different features that will give piece of mind.

    I would recommend this to a friend