Customer Ratings & Reviews
- Model:
- AVD4001-100NAS
- |
- SKU:
- 10936211
Customer reviews
Rating 4.4 out of 5 stars with 661 reviews
(661 customer reviews)Rating by feature
- Video Quality4.7
Rating 4.7 out of 5 stars
- Mobile App4.6
Rating 4.6 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Smart Wi-Fi Video Doorbell, particularly its excellent video quality and ease of use. The installation process is straightforward, and users appreciate the motion detection and wide field of view. Some customers have expressed concerns about the battery life, while others have mentioned issues with the app and notifications.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Awesome upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my aging arlo camera. This ones been an awesome upgrade, especially the video quality.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 4 out of 5 stars
Door bell camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a lag time on the camera. Other than that the camera is great
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to install great quality feed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy and intuitive to set up. If you want all the features it does require a small subscription fee of $7, but when you weigh the benefits it is very worth it.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Loving our Arlo 2k
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the older version which worked good. We wanted to get the new Arlo 2k. So glad we did. Picture is so crisp. I recommend it. Loving our Atlo 2k.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Arlo
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love having this at my front door. Price is good and video quality is excellent
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Arco doorbell
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell was easy to use and easy to install i love it.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend Rated 5 out of 5 stars
Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It was easy to hook up and easy to setup with the app.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Arlo doorbell. Good stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to install. Does a very good job. I would recommend it
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Good camera
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera. It’s clear and can see very well
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend Rated 5 out of 5 stars
Alarm system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, I really love them all. Great customer service.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Arlo door bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bough the wired one and had to exchange it for battery one. Love it. Battery last a long time and staff at store were kind, helpful and found me just what we needed.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the application lets me see when battery is low. Good product.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Doorbell Arlo
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works great for my need. Monthly price for service could be a little cheaper.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend Rated 5 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is great! I love the features it has for emergencies.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy install
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install great video cheap subscrition will buy again
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Highly Recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, great sound and excellent picture quality.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend Rated 5 out of 5 stars
Safety
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am thrilled with the clarity of the video! I feel so much safer knowing who is there before opening the door.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend- Pros mentioned:Video quality
Rated 4 out of 5 stars
Arlo Doorbell Camera.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had neighborhood kids vandalizing my potted Redwood Trees before I got the Arlo Doorbell Camera. So cool.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
NIce addition to the Arlo system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the video doorbell works as intended. installation was super easy, less than 5 minutes. managing the software not to send alerts can be challenging
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 1 out of 5 stars
Good image, poor performance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 12 cameras and 3 doorbells. I replaced Ring because ring at the time of purchase only had HD quality. With HD quality it was difficult to make out details or recognize someone especially at night. Arlo with 2K seemed like the way to go. Quality was excellent even with power set to optimized. Where Arlo goes south is the performance, My camera’s hardly record or worse yet record nothing. Most recordings are 2 seconds and don’t get much action and some don’t even record the same activity, I have two doorbells capturing the front door at different angles and I have package detection enabled. Two packages were delivered. A package was stolen and I only have 2 seconds of delivery and no footage on the other camera. 4 minutes later I see myself picking up one of the packages again only 2 seconds and also again nothing on the iother camera. It’s only after I see the delivery photo that there were supposed to be 2 packages. Somewhere in the 4 minutes between delivery and pickup one of them went missing. This is a private gated community. My suspicion, driver delivered, took a photo and doubled back to steal it or someone is following the driver and stealing packages in the 4 minute window. Either way I’m upset these cameras are useless but what they do capture is nice at 2k. I’ve had ring for close to a decade, through different generations and they work, they capture the action. But these cameras after 9 months are perhaps the worst performing system I’ve owned. Time to look elsewhere. Don’t buy!
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your detailed review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your support.
Best regards,
Arlo Team
















