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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.4 out of 5 stars with 597 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the Smart Wi-Fi Video Doorbell, particularly its excellent video quality and ease of use. The installation process is straightforward, and users appreciate the motion detection and wide field of view. Some customers have expressed concerns about the battery life, while others have mentioned issues with the app and notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 597 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Door bell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to set up,great picture and video quality

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    ARLO Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, works as advertised. Picture clear quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is sleek robust and easy accessible. The technology integration is seamless.Nice resolution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using this doorbell but there is a delay in the camera recording for sure i dont belive its my internet speed being i have fiber optic, and the mic when speaking to people at the door can sound funny some time but does its job as a doorbell no technical issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo Video Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, excellent resolution, easy to use app.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the other brands of doorbell cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great video doorbell!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the doorbell and that it can be angled as ours is mounted off center. Sensitive detection does not miss a thing. Compared to our former electronic doorbell this one far surpasses expectations.!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor motion detection distance, no real instructions for setting it up and operating it. Very poor and not at all helpful customer service which was very hard to get initially. The picture was good though. No real explanation of the options of the doorbell and how to access them and set them up. Sound quality was not very good and it made noise all the time, a lot grade hissing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, a super quality Arlo product. I own 11 cameras and this joins the “completely satisfied” category of all of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It captures everything. I like being able to pick zones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overall good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well - a little short on battery life for my liking hugh traffic door(only lasting just under a week) however in the next week or 2 i plan on running power to the dorbell to resolve the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear. Salesman and installer were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement smart door bell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for helping me upgrade my door bell from a Nest that was no longer supported software. The Arlo is a much better product with much more options and more secure software. Thank you for your help finding a replacement.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent image but that's about it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's 2k just like my pro 5s cameras but there is a lot of false advertisement with this camera. My pro 5s cameras have a 160 degree view and they pick up more than this camera on sides when it's supposed to be 180 degree. I hard wired it for constant power but it only runs off the battery. It doesn't start recording until I'm already almost inside my house, even with the sensitivity all the way up. Even when my mailman walks by he's already almost out of frame when it starts recording. Will be returning this today.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great product better then blink and ring

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and connect to your home network. App is user friendly and very intuitive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hi technologie

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good but expensive I receive different plans but before with cámaras I paid just $13.99/month and now it’s the double.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was upgrading from 1st gen nope!!! Big mistake. The 2nd gen Arlo is a big down grade. Sensitively is awful only picks up motion for 1 ft of my driveway where the 1st gen covered my whole drive no problems. Yes sensitivity is set to %100 and I have redone the motion box's hundreds of times and contacted their tech support with zero improvement. The app is a huge a downgrade as well now the app never disables when it's standby mode. power cycled and firmware is up to date. It's all going in the garbage not even going to give it to someone because it's a bunch of problems.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. If your camera is no longer detecting motion, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Ring camera!!!!! Arlo Camera???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest I think the ring camera is so much clearer and just nicer app. Don’t get me wrong I don’t have issues with my Arlo. Ring has a few extra settings that makes it a little better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an arlo user for some time now, so I, also have the older generations. I love all my cameras. I just wish it was a better way to preserve battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, great viewing angle, resolution, and night vision. Big upgrade over my first Gen Nest doorbell.

    I would recommend this to a friend