Customer Ratings & Reviews
- Model:
- AVD4001-100NAS
- SKU:
- 10936211
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Smart Wi-Fi Video Doorbell, particularly its excellent video quality and ease of use. The installation process is straightforward, and users appreciate the motion detection and wide field of view. Some customers have expressed concerns about the battery life, while others have mentioned issues with the app and notifications.
This summary was generated by AI based on customer reviews.
arlo video doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.even though it does not send notifications for items I do not have selected I wish it would also not record them
I would recommend this to a friendvideo doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this doorbell on my front door however it's hit or miss with it recording movement!! I checked all the settings and still haven't been able to figure out why or what to do to make it work full time!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your support.
Best regards,
Arlo Team
Great for Halloween
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at Halloween to see when someone was at the door and be able to go back and see how many trick or treaters we got.
I would recommend this to a friendGreat quality for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we’re very happy with it! The two way audio is very clear and the range and quality of the imaging is great. We plan to expand into other Arlo systems in the future for a complete home security system.
I would recommend this to a friendAn Ok doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Arlo doorbell camera to replace my Nest doorbell. Installation was super easy into the Arlo app. I have other Arlo cameras that I think are amazing. This doorbell is not up to the standards of the other cameras. The video quality is much lower than my Nest doorbell. This is the same whether day or night. I have adjusted the settings and have not been able to achieve the quality I expected. The Arlo doorbell was a great value compared to the Nest doorbell. However, I am disappointed in the overall quality.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Ron,
We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
Thank you for your patience and understanding.
Best regards,
Arlo Team
Works nicely
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m well invested in the arlo family and this doorbell camera was the perfect upgrade from the old arlo doorbell I had.
I would recommend this to a friendRing camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the protection it brings me 24/7❤️❤️❤️❤️❤️❤️
I would recommend this to a friendgood doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice doorbell. Only complaint is the video does not show up on my google home display.
I would recommend this to a friendArlo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great door camera highly recommended and very good price.
I would recommend this to a friendSolid Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does all that I need it to do. I thought that all of the door bells were a like. It does an amazing job on speaking to someone at the door through the app. The delay is almost non-existent. The night light works well.
I would recommend this to a friend- Pros mentioned:Ease of use
Not Reccomended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup but terrible to program. The APP directions, or the Manual and the phone adjustments are not the same and you don't get very good instructions from Arlo support. Also there is a big time delay after recording to see who or what is on camera, sporadic sometimes right a way sometimes hours or a day. Reset and reinstall did not help.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Sonny,
Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team.
Additionally, we want to clarify that there are multiple ways to optimize the motion detection of your Arlo cameras detailed here: https://kb.arlo.com/1015583 and get more details about managing motion detection sensitivity here: https://kb.arlo.com/41.
Best regards,
Arlo Team
Good for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good camera system for a cheaper price. The view could be better, but it’s 2k so the resolution it’s not the best, but you can zoom in .
I would recommend this to a friendNo where near as good as original Arlo Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the first generation Arlo doorbell in 2020 and was very happy with it. It picked up every motion, package, and person easily within 30 feet of the door. After 4 years I seen the 2nd generation with higher resolution so I decided to upgrade. Had to be even better right? This is no where near as good as the original. Even after 2 separate hour and a half conversations with support and a replacement doorbell the motion detection is terrible. I can walk directly toward the door and the video will not start till I am literally 3 feet in front of it. Most of the time when it does pick something up the video will stop in the middle even if speaking at the door. One morning I left for work thru the garage and seen a skunk walking in front of front door and the doorbell never detected it. I had to calI my wife to be careful before my son left for school. I truly hope Arlo goes back and fixes what has been broken. It's making me believe they greatly shorten the distance to detect any motion so maybe I will buy more cameras to work with the doorbell camera.
No, I would not recommend this to a friendarlo doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo doorbell camera is wonderful a bit different from another I've used before they actually call your cell phone, not just a chime you may miss.
I would recommend this to a friendDoorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. So happy I added this to my Arlo system
I would recommend this to a friendArlo Video Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Arlo Video Doorbell. It works best if it is hardwired.
I would recommend this to a friendNice cameras!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bigger than some of the competition, but works great!
I would recommend this to a friendVery Good Doorbell Camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good device. Easy to set up and add to my existing app. Only flaw is the audio is sometimes unintelligible.
I would recommend this to a friendTotal waster of money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never realized this install would require me to hire an electrician to finish BOTH the installation of camera AND get my doorbell working. Installers told me that they werent electricians do nothing was hardwired. Cords were haphazardly left in the open for the cameras, not hidden, or secured properly and doorbell still didnt work when they left. Total waste of money!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Johnny,
Thank you for your review. Our products are DIY, and through our app, we provide very detailed instructions to help with the installation of your Arlo 2nd Gen Video Doorbell Camera. Our team is available to help ensure you have an excellent experience. If you’d like help resolving the issue you are experiencing, please send us an email at askarlo@arlo.com, including a screenshot of this review, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great home product many features easy to install..
I would recommend this to a friend