Customer Ratings & Reviews

Overall it was good however be ready to pay subscription and good luck if u want to add arlo areas wireless very disappointed on battery life.

I recently added a second video doorbell to my home for the side door. Both for the convenience and the added security a video doorbell brings. So I picked up the Arlo Smart Wi-Fi Video Doorbell (2nd Generation). I'll break down my experience with this nifty gadget, from its functionality and build quality to the pros and cons, and even though I am using it as a "secondary" doorbell, why I think it's a fantastic addition to your home. Functionality and Build Quality (5/5) Let's start with the basics. The Arlo Smart Wi-Fi Video Doorbell comes equipped with a crystal-clear 2K resolution camera that captures every detail with impeccable clarity. Whether it's day or night, this doorbell does not disappoint. The night vision feature works like a charm, ensuring your home is protected round the clock. One of the standout features of this doorbell is its wide 180-degree field of view. No more guessing who's at the door! You get a comprehensive view of your doorstep and surroundings, making it easier to spot potential intruders or simply keep an eye on package deliveries. This was one of the main reasons I picked up this doorbell. Our side door is along a long driveway to our rear garage. We get a lot of deliveries and sometimes packages are dropped off at the front door (where I have a wired Arlo doorbell) and sometimes they drop off at the side door. Installation is a breeze, and the doorbell can be powered either by a wired connection or a rechargeable battery, giving you the flexibility to choose what suits your home best. Because this was a secondary doorbell for me that wasn't going to be rung much and intended mostly for the camers, I opted for the battery power. The app setup was straightforward, and I had it up and running in no time. It seamlessly integrates with other Arlo devices if you're building a full smart home ecosystem. Pros: - Crystal-Clear Video: The 2K resolution and wide field of view provide exceptional video quality. - Easy Installation: You don't need to be a tech guru to set this up; it's user-friendly. - Versatile Power Options: Choose between wired or battery operation for convenience. - Night Vision: Clear and crisp night vision ensures security 24/7. - Seamless App Integration: Works well with other Arlo smart devices for a complete smart home experience. Cons: - Pricey: While it's worth every penny, the Arlo Video Doorbell is on the higher end of the price spectrum. - Subscription Required: For advanced features like cloud storage and person detection, a subscription plan is necessary. Why I Recommend It (5/5) Home security is paramount, and the Arlo Smart Wi-Fi Video Doorbell 2nd Gen takes it to a whole new level. It's not just about keeping your home safe; it's about the peace of mind that comes with it. The ability to see and interact with visitors from anywhere using your smartphone is a game-changer. The build quality is impressive, too. Arlo has a reputation for crafting durable, weather-resistant devices, and this doorbell is no exception. It can withstand rain, shine, or even snow, ensuring that it keeps working when you need it most. The Arlo Smart Wi-Fi Video Doorbell (2nd Generation) is a standout performer in the world of smart home security. Its top-notch video quality, ease of use, and integration with other smart devices make it a must-have for anyone looking to step up their home security game. While it might be a tad pricey, the peace of mind it provides is priceless. So go ahead, invest in your home's security and convenience with Arlo – you won't regret it.

Battery life is about 2 weeks, That seems short to me. It was not straight forward on how to install it using the wires so for now this is what we are dealing with.

Arlo...have owned Arlo camera's for many years. When they converted this to a subscription model....I have been severely disappointed. Bought this Doorbell, forced an upgrade on the app, wanted to charge a subscription model monthly charge. Took it back. Horrible concept, horrible app upgrade....still have issues with app and current cameras. Periodically have to power down both systems, call arlo for resetting my account. Next camera purchases will be Blink probably.

Not easy to setup outnof box with standard wi-fi protocal. Subscription service for basic features offered by other brands for free. This is un setteling.

It was not compatible i took it out of state it didnt work

It’s keeps running down fast and idk what is going on wit it

Arlo is the worst product stack I've ever used in any product category, from any company, ever. Ever, in my life. Upon setting up this device, my feed stopped working. Couldn't get it to work. Support was completely and utterly useless as usual.

This camera will only detect when something is close to the door. We have had an intruder on the property (we know this because the neighbor talked to us about it), but the camera didn't detect anything because the person did not walk right in front of it.

Works pretty good. Would like it if it had live feed like the blink

Unfortunately, this did not work for us. The yearly subscription was very pricey. The 2K resolution is what attracted us to purchase the product.

This unit has be charged every 3 days. Also you need to have space to install. I had to put on my door with loch tight. Also you have to get a subscription.

This 2k doorbell has a lot of kinks that does not allow it to work properly, specifically motion detection. We have waited for tech support to fix the issue for a month. Therefore have not been to utilize all the features this camera offers. Will not be using Arlo cameras anymore.

Really disappointed. Camera quality is good when it works but the live streaming is basically non-existent. Look elsewhere.

I havent been disappointed with Arlo's products but this one just gave me issues from the start. I couldnt get it to connect to my network. Once i got that figured out, the chat feature was awful. It reverberated my voice to a high pitch sound to the point i couldnt hear the end user. I returned the product hoping it was just a defect but again, with the new unit, i had the same issue.

I think I can view live cam without subscription but you can’t ..need the minimum service

The doorbell was very easy to install. There were step by step instructions in the app. It asked me questions like: will you be using this wired or wireless, will you be using the angled backing plate, which direction am I facing this, etc. I do not have an existing doorbell so I set it up to run off the battery. It seems to drain 1-2% of battery a day so I expect to charge this in a few months from now. Whenever you need to charge it you'll need to insert a tiny pin into the top to take it off from the mount. It charges with USB-C. It only records when it senses motion. I would imagine if this was wired it would be recording 24/7 but I'm unsure. You'll get a notification whenever the motion detector is triggered. One time it said the postman was a vehicle. However, besides that it is pretty good determining objects. Once you walk up to the doorbell the ringer button starts to glow. If you press it a voice call is initiated. My Google Home speaker will let me know someone is calling and on the app you can accept/deny. In terms of the livestream quality when you're taking a call or viewing the doorbell live, it can buffer for 5-10 seconds or be blurry when it shows the video feed sometimes. It is only five feet from my router. There is a couple walls in between it so I do not see why it can be bad sometimes. Since I'm experiencing the doorbell during the trial month I wonder what the device will be like outside the trial. I would have liked to try the doorbell without the trial to see how basic it can be but I do not believe that was an option. Here is what you get in the trial: • Emergency Response • Up to 2k Video Recording • 30 Days of Cloud Recording • Custom Activity Recording • Advanced Object Detection • Interactive, Rich Notifications Emergency response makes sense if you have other smart devices and camera's from them. Do not see what my doorbell alone could achieve. The 2k recordings looks like 720p so I'm afraid what lower quality will look like. It looks fine, you can make everything out but I don't see how this is called 2k. It is a wide camera at the least. How long would my recordings last if I loose the 30 days? Do I atleast get one day saved? That is all I think someone would need. The object detection can be wrong, from my example earlier. "Interactive, Rich Notifications" was not explained. Like, I got notified that their was a vehicle detected. Then I opened the notification and it was the postman. I'm more so rambling here because sure this product is great but after this trial how dumb does this smart device become? Do I need a plan? Do I need the $5/month plan? Or do I need the $25/month plan? Out of the box with the trial it's pretty good but time will tell after this first month.

the instructions are terrible, if not for my 12 yr old daughter, I would have had returned it

This product deserves zero stars! The first one overheated after just 14 days, despite being on a covered porch in only 70-degree weather in April. The second one was even worse, lasting only 16 days before malfunctioning and making it impossible to communicate with the person ringing the doorbell Be aware that you can no longer return items to the store after 14 days from the date of purchase.

It goes offline way to many times without no reason, while my other cameras continue to work perfectly.