Customer Ratings & Reviews
- Model:
- AVD4001-100NAS
- |
- SKU:
- 10936211
Customer reviews
Rating 4.4 out of 5 stars with 661 reviews
(661 customer reviews)Rating by feature
- Video Quality4.7
Rating 4.7 out of 5 stars
- Mobile App4.6
Rating 4.6 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Smart Wi-Fi Video Doorbell, particularly its excellent video quality and ease of use. The installation process is straightforward, and users appreciate the motion detection and wide field of view. Some customers have expressed concerns about the battery life, while others have mentioned issues with the app and notifications.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
arlo doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo doorbell camera is wonderful a bit different from another I've used before they actually call your cell phone, not just a chime you may miss.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friendRated 3 out of 5 stars
video doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this doorbell on my front door however it's hit or miss with it recording movement!! I checked all the settings and still haven't been able to figure out why or what to do to make it work full time!
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your support.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Ring camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the protection it brings me 24/7❤️❤️❤️❤️❤️❤️
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friendRated 5 out of 5 stars
Arlo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great door camera highly recommended and very good price.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friendRated 4 out of 5 stars
Very Good Doorbell Camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good device. Easy to set up and add to my existing app. Only flaw is the audio is sometimes unintelligible.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friendRated 2 out of 5 stars
An Ok doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Arlo doorbell camera to replace my Nest doorbell. Installation was super easy into the Arlo app. I have other Arlo cameras that I think are amazing. This doorbell is not up to the standards of the other cameras. The video quality is much lower than my Nest doorbell. This is the same whether day or night. I have adjusted the settings and have not been able to achieve the quality I expected. The Arlo doorbell was a great value compared to the Nest doorbell. However, I am disappointed in the overall quality.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Ron,
We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
Thank you for your patience and understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
no fre trial
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't write a review because you can't set it up unless you pay up front. Ring gives you 30 days and I confirmed that because I returned this and bought the ring. Which works great
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. Arlo does not require upfront payment; all new purchases include a trial of Arlo Secure that is activated when you onboard your camera. Please contact our support team so they can address your concerns and provide assistance: open the Arlo app, go to Settings > Support, and explore the available support options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 2 out of 5 stars
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality but it never informed me that I needed a subscription for the device to work fully.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Doesn’t integrate with existing systems
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell is not compatible with Apple HomeKit and you can’t even add it to your existing Arlo SmartHub! (SmartHub integration would allow it to connect to HomeKit, in theory.) Basically, Arlo is charging more money for a camera with fewer capabilities. I returned this AVD4001 and fortunately found an AVD1001 on clearance that works with my existing setup.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 4 out of 5 stars
Nice cameras!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bigger than some of the competition, but works great!
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friendRated 5 out of 5 stars
Arlo Video Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Arlo Video Doorbell. It works best if it is hardwired.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friendRated 5 out of 5 stars
Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. So happy I added this to my Arlo system
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friendRated 5 out of 5 stars
Doorbells
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This are perfect the call my phone when someone rings door bell and let me if a package it’s been deliver so I don’t have no porch pirates taking my stuff
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friendRated 4 out of 5 stars
Good range !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good has long range .. installed at my drive gate
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friendRated 5 out of 5 stars
Gift &-easy to install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell was bought as a gift for my parents. They love it.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friendRated 5 out of 5 stars
Wi-Fi Doorbell White 2nd Generation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great doorbell for your home that has really great messages to relate to viewers who come to your home. I highly recommend.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friendRated 5 out of 5 stars
Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great home product many features easy to install..
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friendRated 2 out of 5 stars
Wouldn’t recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this video doorbell because I have other Arlo cameras, and I figured one app for all would be most convenient. However, the video doorbell comes with a free trial of Arlo secure, which lasts 30 days. At the end of 30 days, unless you’re going to subscribe for $7.99-$12.99/month, you’re out of luck. The video doorbell stops working or sending you notifications or recording altogether. Then Best Buy will tell you that you cannot return it because it’s past the 14 day return window. Plus, it only has detection for 13 feet, my other Arlo cameras detect motion at 30 feet. So I wouldn’t know if someone delivered a package and left it at the end of my walk with this doorbell. I packaged it up and paid for shipping and Best Buy ended up giving me my money back. Not recommended, it was a big hassle.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Marnie,
Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
We appreciate your support and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Facial recognition works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great connectivity and very cool facial recognition.
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. So much better than the older version!
This review is from Arlo - Smart Wi-Fi Video Doorbell (2nd Generation) - Wired/Battery Operated with 2K Resolution - White
I would recommend this to a friend
















