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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.4 out of 5 stars with 661 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the Smart Wi-Fi Video Doorbell, particularly its excellent video quality and ease of use. The installation process is straightforward, and users appreciate the motion detection and wide field of view. Some customers have expressed concerns about the battery life, while others have mentioned issues with the app and notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 661 reviews
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These door camera has good view. 2K is worth it cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video coverage of desired security area.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Happy i purchased and will for sure recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes it easy to be a possum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as predicted… you get to see who’s at the door… then decide if you want to play possum.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    More expensive than you think.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want complicated instructions, this is the one for you. Also, after thirty days you need to buy a service plan if you want to enjoy all of the features of the unit. I believe it is just shy of $200. a year.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Thomas,

      Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Bang for your buck deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great service for your every move if u looking for the deal this is the bang for the buck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best overall.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Will not disappoint. Highly recommended over blink or Ring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, quick and thorough installation. Agent provided clear instructions after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with setup as I would buy again. Works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wide view Replaced my othwe video door Ring. Much better view and accurate recording

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    View

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good view n sensitive with moment always alert 24/7

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good doorbell cam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems great so far. It is slow to engage on app however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box easy setup works wonderful.this was a great investment!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    do not buy this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i didn't realize this until i came back to write a review that most of the reviews are incentivised. so basically they are fake. i would never use this company again. i got the doorbell because i live in nyc and someone has been stealing packages from in front of my apartment door. multiple time the camera just didn't record. 3 of those time happened to be when packages were taken. when complaining to arlo's customer service they offered to give me 30% off next years subscription. oh yes please sign me up. can you image if we had a serious emergency, like a robbery, or a home invasion? we would have no footage but at least i got 30% off. right? so if you value your safety or you just want something you pay for to work, this is not the camera for you.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Marko,

      Thanks for your review. If your camera is not detecting motion as expected, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    Under performs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video or snapshots are not as clear and sharp as my other arlo cameras nor my old cheap blink. It is also more difficult to find a ac tranformer adaptor to connect and plug in for easier charging. just not as good as i thought it should be for a newer model.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Joy,

      Thank you for your review. To improve the image quality of your Arlo Essential Video Doorbell (2nd gen), we recommend trying the troubleshooting steps detailed here: https://kb.arlo.com/1179147

      For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of it and the simplicity of used. Hard wired is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for front door

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product & easy installation. works with old Arlo cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim Klein

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i love these units, the 2k works super and picks up cats and everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    suitable for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace an older previous model that stopped working. This works great. No complaints.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Must have a subscription $20 a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these dorbell cameras and camera because i had read didnt need a subscription to see who was on my property. Well it was old info cuz you must have a subscription to see people faces if they are at your door. I mean why have these if you cant see a face and only get an email of motion detected. Thats no help at all and you must pay at least $20 a month or 200 dollars annually to see what is on your property. Guess I will be looking for a camera that doesnt require a subscription just to see the person who is at my door.

    No, I would not recommend this to a friend