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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 579 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the Smart Wi-Fi Video Doorbell, particularly its excellent video quality and ease of use. The installation process is straightforward, and users appreciate the motion detection and wide field of view. Some customers have expressed concerns about the battery life, while others have mentioned issues with the app and notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 579 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    More security never enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time user for the doorbell camera. Very easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    One of the better video doorbells.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is really good. Easy to install. App is easy to use. I love that you can have the doorbell also ring on your phone like a phone call and you can view the camera and even have a two way conversation.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great image quality, friendly app and wi-fi connection

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good no issues easy to use and install plays in 2k

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Arlo Camers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cameras!!!!!! So easy to set up and use!! Great use for areas that aren’t easily accessible to power!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Doorbell 2nd gen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own two of these, paired with my Arlo security system, and I prefer the Arlo Smart Doorbell over the NEST. It delivers a clear picture and responds quickly—the doorbell activates right away with no noticeable delay. My only gripe is the lack of an all-black option. My home features black and iron gray tones, so the white doorbell stands out against my gray hardy board siding. It’s just a personal preference, but a black version would have been a better match.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Arlo Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation!!!! great video and audio quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love most is how easy the setup was and how clear the video quality is. The motion alerts are accurate, and the two-way audio works great. It gives me real peace of mind knowing I can see and respond in real time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the video quality and detection features! It’s super accurate and consistent. The app is simple to use and easy on the eyes with simple menus. The video doorbell really works well with all of the other smart home devices we have.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo doorbell 2k awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and reliable and good screen quality of 2k

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Notifications make it easy to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a doorbell camera for my mother-in-law now that she is alone. However, she is slightly technologically challenged. What I like best about this doorbell camera is the fact that when someone rings the doorbell it rings her phone as if she's getting a phone call which she is used to using, but as soon as she clicks answer it immediately switches to the camera of the doorbell and she can see who is standing at the door. She doesn't have to look for the app or click anything else so it is very easy for her to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite arlo camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be my favorite camera from arlo. The door bell is awesome. Clear audio and picture. You can hardwire or just use the battery. Either way its a great doorbell camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    True to form

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good this was easy to install, reasonably priced and works as expected going to buy one for our other doors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo video doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy install. Great price with black friday discount.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good but short battery life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pair this with Arlo Chime and you have a traditional as well as smart doorbell. Good quality camera and recording. My only gripe is the batter life. It seemed to die in about 30 days which seems a little excessive.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple install. Picture quality is great. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this doorbell on sale, half the price of its competitor, which I had and after several years quit working. This one seems to work as well for a fraction of the cost.

    I would recommend this to a friend
  • Cons mentioned:
    Notifications

    Rated 4 out of 5 stars

    Excellent picture.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't give phone notification. Otherwise working very well as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Forced improvement over first-gen model.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Arlo first-gen doorbell that worked reasonably well in the early days, albeit with an annoying delay if trying to communicate with someone. Over time the first-gen model’s performance degraded to the point it no longer was triggered when someone walked up, with seemingly no resolution available from Arlo. I bought this model when it went on sale, and so far it is working fine. The base it mounts into is not the same as the base for the first-gen model, so be aware you will have to uninstall the old base and install this doorbell’s base.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video quality and very clear night vision. Motion alerts are fast and accurate, and the two-way audio works perfectly. The app is easy to use, and installation was quick. Feels secure and reliable, with a clean modern design. Highly recommend!

    I would recommend this to a friend
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