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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.4 out of 5 stars with 596 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the Smart Wi-Fi Video Doorbell, particularly its excellent video quality and ease of use. The installation process is straightforward, and users appreciate the motion detection and wide field of view. Some customers have expressed concerns about the battery life, while others have mentioned issues with the app and notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 596 reviews
  • Rated 4 out of 5 stars

    Forced improvement over first-gen model.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Arlo first-gen doorbell that worked reasonably well in the early days, albeit with an annoying delay if trying to communicate with someone. Over time the first-gen model’s performance degraded to the point it no longer was triggered when someone walked up, with seemingly no resolution available from Arlo. I bought this model when it went on sale, and so far it is working fine. The base it mounts into is not the same as the base for the first-gen model, so be aware you will have to uninstall the old base and install this doorbell’s base.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive owned this camera twice already and unfortunately i just moved and my landlord didnt sllow me to put thjs camera up. However the picture is clear and the quality is top notch. The only difficult part is mounting is to get the perfect angle. Dont pass this camera up if its on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good to have eyes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another piece of the puzzle. Great field of view and zoom. Great camera for a small product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent picture.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't give phone notification. Otherwise working very well as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple install. Picture quality is great. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter has an Arlo doorbell. Its time I need to get one!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Response time

    Rated 2 out of 5 stars

    Great camera - Extremy unfortunate delay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this camera was a big let down. While it has a decent picture quality, and a great angle of view, it is extremely slow to capture. Even with the settings set to maximum sensitivity, the camera fails to capture the activity fully. In most cases, tbe person will be 50% of the way into tbe frame before the camera even realizes it needs to record. Given its extreme delay to record (with max sensitivity), I would not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review. Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.

      For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Doorbell Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great, pretty easy to set up! The picure quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Better then Ring

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is miles better than the Ring camera I was using. Also better at detecting motion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dogs are not people so I had to get a new doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recognition capabilities of the Arlo doorbell are so much better than the Ring doorbell I had previously. I have a doggie door so my four-legged family member can come and go out the door whenever he wants and EVERY time my Ring doorbell would tell me there is a person outside my door. The first few times seeing this are frightening then eventually it was like I was ignoring all the alerts from Ring. With Arlo I know a dog is an animal and people are recognized as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this doorbell on sale, half the price of its competitor, which I had and after several years quit working. This one seems to work as well for a fraction of the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and service highly recommended product

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Great picture quality and easy installation. The app is easy to use as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st purchase led to 2nd purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have the correct width before you buy and try to install. Ease of installation. Good overall view and clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added the Arlo doorbell to our existing Arlo Security System. Great decision! It exceeds our expectations in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 4 out of 5 stars

    It's great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell is amazing the battery last a good while. View on it is great and picks up motion pretty smoothly not much of a delay on my end.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Smart Wi-Fi Video Doorbell (2nd Generation)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply outstanding - a great purchase and addition to the family home.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Good video/audio quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality the only thing that I think needs improvement is the response to when the camera detects someone and when I get an alert through the app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Product, Easy to Set Up and Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal product, easy to install and worked perfectly right out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Door camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality battery last a while if could have more available thingd like the ring But overall it’s good

    I would recommend this to a friend