Customer Ratings & Reviews
- Model:
- AVD4001-100NAS
- |
- SKU:
- 6554331
Customer reviews
Rating 4.4 out of 5 stars with 510 reviews
(510 customer reviews)Rating by feature
- Video Quality4.7
Rating 4.7 out of 5 stars
- Mobile App4.5
Rating 4.5 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers value the Smart Wi-Fi Video Doorbell for its great video quality and ease of use. The installation process is straightforward, and users appreciate the motion detection and wide field of view. However, some customers have expressed concerns about the battery life and the functionality of the app.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great product better then blink and ring
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and connect to your home network. App is user friendly and very intuitive
I would recommend this to a friendRated 2 out of 5 stars
An Ok doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Arlo doorbell camera to replace my Nest doorbell. Installation was super easy into the Arlo app. I have other Arlo cameras that I think are amazing. This doorbell is not up to the standards of the other cameras. The video quality is much lower than my Nest doorbell. This is the same whether day or night. I have adjusted the settings and have not been able to achieve the quality I expected. The Arlo doorbell was a great value compared to the Nest doorbell. However, I am disappointed in the overall quality.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Ron,
We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
Thank you for your patience and understanding.
Best regards,
Arlo Team
Rated 3 out of 5 stars
video doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this doorbell on my front door however it's hit or miss with it recording movement!! I checked all the settings and still haven't been able to figure out why or what to do to make it work full time!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your support.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Rated 3 out of 5 stars
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it was good however be ready to pay subscription and good luck if u want to add arlo areas wireless very disappointed on battery life.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Rated 2 out of 5 stars
It keeps loosing battery fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s keeps running down fast and idk what is going on wit it
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Field of view, Installation, Video quality
Rated 5 out of 5 stars
A Gateway to Smarter Home Security
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently added a second video doorbell to my home for the side door. Both for the convenience and the added security a video doorbell brings. So I picked up the Arlo Smart Wi-Fi Video Doorbell (2nd Generation). I'll break down my experience with this nifty gadget, from its functionality and build quality to the pros and cons, and even though I am using it as a "secondary" doorbell, why I think it's a fantastic addition to your home. Functionality and Build Quality (5/5) Let's start with the basics. The Arlo Smart Wi-Fi Video Doorbell comes equipped with a crystal-clear 2K resolution camera that captures every detail with impeccable clarity. Whether it's day or night, this doorbell does not disappoint. The night vision feature works like a charm, ensuring your home is protected round the clock. One of the standout features of this doorbell is its wide 180-degree field of view. No more guessing who's at the door! You get a comprehensive view of your doorstep and surroundings, making it easier to spot potential intruders or simply keep an eye on package deliveries. This was one of the main reasons I picked up this doorbell. Our side door is along a long driveway to our rear garage. We get a lot of deliveries and sometimes packages are dropped off at the front door (where I have a wired Arlo doorbell) and sometimes they drop off at the side door. Installation is a breeze, and the doorbell can be powered either by a wired connection or a rechargeable battery, giving you the flexibility to choose what suits your home best. Because this was a secondary doorbell for me that wasn't going to be rung much and intended mostly for the camers, I opted for the battery power. The app setup was straightforward, and I had it up and running in no time. It seamlessly integrates with other Arlo devices if you're building a full smart home ecosystem. Pros: - Crystal-Clear Video: The 2K resolution and wide field of view provide exceptional video quality. - Easy Installation: You don't need to be a tech guru to set this up; it's user-friendly. - Versatile Power Options: Choose between wired or battery operation for convenience. - Night Vision: Clear and crisp night vision ensures security 24/7. - Seamless App Integration: Works well with other Arlo smart devices for a complete smart home experience. Cons: - Pricey: While it's worth every penny, the Arlo Video Doorbell is on the higher end of the price spectrum. - Subscription Required: For advanced features like cloud storage and person detection, a subscription plan is necessary. Why I Recommend It (5/5) Home security is paramount, and the Arlo Smart Wi-Fi Video Doorbell 2nd Gen takes it to a whole new level. It's not just about keeping your home safe; it's about the peace of mind that comes with it. The ability to see and interact with visitors from anywhere using your smartphone is a game-changer. The build quality is impressive, too. Arlo has a reputation for crafting durable, weather-resistant devices, and this doorbell is no exception. It can withstand rain, shine, or even snow, ensuring that it keeps working when you need it most. The Arlo Smart Wi-Fi Video Doorbell (2nd Generation) is a standout performer in the world of smart home security. Its top-notch video quality, ease of use, and integration with other smart devices make it a must-have for anyone looking to step up their home security game. While it might be a tad pricey, the peace of mind it provides is priceless. So go ahead, invest in your home's security and convenience with Arlo – you won't regret it.
I would recommend this to a friend Rated 4 out of 5 stars
Hi technologie
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very good but expensive I receive different plans but before with cámaras I paid just $13.99/month and now it’s the double.
I would recommend this to a friendRated 5 out of 5 stars
Ring camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the protection it brings me 24/7❤️❤️❤️❤️❤️❤️
I would recommend this to a friend- Cons mentioned:Battery life
Rated 3 out of 5 stars
Not great battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is about 2 weeks, That seems short to me. It was not straight forward on how to install it using the wires so for now this is what we are dealing with.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Sarah
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Ease of use
Rated 3 out of 5 stars
4k is such a loosely used term
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery lasts a good while. Easy install. But unfortunately like many security cameras / doorbell cameras like this. The 4k sucks! Overal picture quality is mid.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Replacement smart door bell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for helping me upgrade my door bell from a Nest that was no longer supported software. The Arlo is a much better product with much more options and more secure software. Thank you for your help finding a replacement.
I would recommend this to a friendRated 1 out of 5 stars
do not buy this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i didn't realize this until i came back to write a review that most of the reviews are incentivised. so basically they are fake. i would never use this company again. i got the doorbell because i live in nyc and someone has been stealing packages from in front of my apartment door. multiple time the camera just didn't record. 3 of those time happened to be when packages were taken. when complaining to arlo's customer service they offered to give me 30% off next years subscription. oh yes please sign me up. can you image if we had a serious emergency, like a robbery, or a home invasion? we would have no footage but at least i got 30% off. right? so if you value your safety or you just want something you pay for to work, this is not the camera for you.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Marko,
Thanks for your review. If your camera is not detecting motion as expected, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your support.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Great for Halloween
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at Halloween to see when someone was at the door and be able to go back and see how many trick or treaters we got.
I would recommend this to a friendRated 4 out of 5 stars
Ring camera!!!!! Arlo Camera???
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest I think the ring camera is so much clearer and just nicer app. Don’t get me wrong I don’t have issues with my Arlo. Ring has a few extra settings that makes it a little better.
I would recommend this to a friendRated 5 out of 5 stars
Works nicely
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m well invested in the arlo family and this doorbell camera was the perfect upgrade from the old arlo doorbell I had.
I would recommend this to a friendRated 4 out of 5 stars
Great quality for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we’re very happy with it! The two way audio is very clear and the range and quality of the imaging is great. We plan to expand into other Arlo systems in the future for a complete home security system.
I would recommend this to a friendRated 5 out of 5 stars
Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. So happy I added this to my Arlo system
I would recommend this to a friendRated 2 out of 5 stars
No where near as good as original Arlo Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the first generation Arlo doorbell in 2020 and was very happy with it. It picked up every motion, package, and person easily within 30 feet of the door. After 4 years I seen the 2nd generation with higher resolution so I decided to upgrade. Had to be even better right? This is no where near as good as the original. Even after 2 separate hour and a half conversations with support and a replacement doorbell the motion detection is terrible. I can walk directly toward the door and the video will not start till I am literally 3 feet in front of it. Most of the time when it does pick something up the video will stop in the middle even if speaking at the door. One morning I left for work thru the garage and seen a skunk walking in front of front door and the doorbell never detected it. I had to calI my wife to be careful before my son left for school. I truly hope Arlo goes back and fixes what has been broken. It's making me believe they greatly shorten the distance to detect any motion so maybe I will buy more cameras to work with the doorbell camera.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 2 out of 5 stars
Not Reccomended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup but terrible to program. The APP directions, or the Manual and the phone adjustments are not the same and you don't get very good instructions from Arlo support. Also there is a big time delay after recording to see who or what is on camera, sporadic sometimes right a way sometimes hours or a day. Reset and reinstall did not help.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Sonny,
Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team.
Additionally, we want to clarify that there are multiple ways to optimize the motion detection of your Arlo cameras detailed here: https://kb.arlo.com/1015583 and get more details about managing motion detection sensitivity here: https://kb.arlo.com/41.
Best regards,
Arlo Team
Rated 4 out of 5 stars
Good for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good camera system for a cheaper price. The view could be better, but it’s 2k so the resolution it’s not the best, but you can zoom in .
I would recommend this to a friend













