Customer Ratings & Reviews
- Model:
- AVD4001-100NAS
- SKU:
- 6554331
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers value the Smart Wi-Fi Video Doorbell for its great video quality and ease of use. The installation process is straightforward, and users appreciate the motion detection and wide field of view. However, some customers have expressed concerns about the battery life and the functionality of the app.
This summary was generated by AI based on customer reviews.
Nice cameras!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bigger than some of the competition, but works great!
I would recommend this to a friendArlo Video Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Arlo Video Doorbell. It works best if it is hardwired.
I would recommend this to a friendSolid Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does all that I need it to do. I thought that all of the door bells were a like. It does an amazing job on speaking to someone at the door through the app. The delay is almost non-existent. The night light works well.
I would recommend this to a friendarlo doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo doorbell camera is wonderful a bit different from another I've used before they actually call your cell phone, not just a chime you may miss.
I would recommend this to a friendGood range !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good has long range .. installed at my drive gate
I would recommend this to a friendGift &-easy to install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell was bought as a gift for my parents. They love it.
I would recommend this to a friendVery Good Doorbell Camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good device. Easy to set up and add to my existing app. Only flaw is the audio is sometimes unintelligible.
I would recommend this to a friendFacial recognition works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great connectivity and very cool facial recognition.
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. So much better than the older version!
I would recommend this to a friendgood doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice doorbell. Only complaint is the video does not show up on my google home display.
I would recommend this to a friendMore expensive than you think.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want complicated instructions, this is the one for you. Also, after thirty days you need to buy a service plan if you want to enjoy all of the features of the unit. I believe it is just shy of $200. a year.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Thomas,
Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
Doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent video coverage of desired security area.
I would recommend this to a friendCool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These door camera has good view. 2K is worth it cool
I would recommend this to a friendWouldn’t recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this video doorbell because I have other Arlo cameras, and I figured one app for all would be most convenient. However, the video doorbell comes with a free trial of Arlo secure, which lasts 30 days. At the end of 30 days, unless you’re going to subscribe for $7.99-$12.99/month, you’re out of luck. The video doorbell stops working or sending you notifications or recording altogether. Then Best Buy will tell you that you cannot return it because it’s past the 14 day return window. Plus, it only has detection for 13 feet, my other Arlo cameras detect motion at 30 feet. So I wouldn’t know if someone delivered a package and left it at the end of my walk with this doorbell. I packaged it up and paid for shipping and Best Buy ended up giving me my money back. Not recommended, it was a big hassle.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Marnie,
Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
We appreciate your support and understanding.
Best regards,
Arlo Team
Do not buy from this Company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this camera. I purchased on September 12, 2024. It worked for about 6 months and just stopped working. At that point I've been trouble shooting and spent countless hours w/ customer service trying to fix. Finally they told me my video doorbell is out of warranty and they can't fix. It's a terrible product and the Company is trying to push the subscription model on its customers.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi JohnieT,
We want to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
Doesn’t integrate with existing systems
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell is not compatible with Apple HomeKit and you can’t even add it to your existing Arlo SmartHub! (SmartHub integration would allow it to connect to HomeKit, in theory.) Basically, Arlo is charging more money for a camera with fewer capabilities. I returned this AVD4001 and fortunately found an AVD1001 on clearance that works with my existing setup.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Effective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Happy i purchased and will for sure recommend
I would recommend this to a friendWi-Fi Doorbell White 2nd Generation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great doorbell for your home that has really great messages to relate to viewers who come to your home. I highly recommend.
I would recommend this to a friendDoorbells
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This are perfect the call my phone when someone rings door bell and let me if a package it’s been deliver so I don’t have no porch pirates taking my stuff
I would recommend this to a friendArlo doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with setup as I would buy again. Works well.
I would recommend this to a friend