Customer Ratings & Reviews
- Model:
- AVD4001-100NAS
- SKU:
- 6554331
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Smart Wi-Fi Video Doorbell, particularly its excellent video quality and ease of use. The installation process is straightforward, and users appreciate the motion detection and wide field of view. Some customers have expressed concerns about the battery life, while others have mentioned issues with the app and notifications.
This summary was generated by AI based on customer reviews.
Arlo Doorbell (2nd Generation)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The casing was stuck and was hard to remove using the pin for the pinhole. Customer service is really bad, couldn't find a person to help me. Very frustrating.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Celso,
We want to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
- Pros mentioned:Ease of use
Arlo Video Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly, excellent resolution, easy to use app.
I would recommend this to a friend great video quality but....
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.software connection is slow compared to old model despite having wicked fast internet connection. But happy i got this since the old one lost connection with every software upgrade from arlo. I love my arlo! Definately recommend.
I would recommend this to a friendGood doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy using this doorbell but there is a delay in the camera recording for sure i dont belive its my internet speed being i have fiber optic, and the mic when speaking to people at the door can sound funny some time but does its job as a doorbell no technical issues
I would recommend this to a friendAll good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up but the screws came with item didn't fit i plan to return
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi KathyS
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Video quality
Arlo Security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than the other brands of doorbell cameras.
I would recommend this to a friend Safe & Secure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo 2nd Generation Video Doorbell gives me the security and comfort that I've been wanting
I would recommend this to a friendArlo Smart Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is of high quality and its setup and maintenance are straightforward.
I would recommend this to a friend- Cons mentioned:Connectivity
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell continuously stays off line on a daily basis despite resetting it on the WiFi. The pic quality is very foggy and overall poor. I have the Arlo Essential Cameras and they work perfectly, my older doorbell worked well too but died. Not sure if this product is defected but I am very disappointed. It is no good.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Rosie,
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/000062923. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
It looks nice but doesn’t like to connect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great when it works… I have super high speed internet yet when someone rings the doorbell it takes so long for it to connect to my iPhone 16 pro max. I can answer the door much faster… I stopped answering my phone and just walking to the door. The other day I answered it while I was driving and I NEVER connected to my doorbell and the person got mad and left because thyme thought I was lying about not knowing who was at my door.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. Please read the following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.
For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Great video doorbell!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the doorbell and that it can be angled as ours is mounted off center. Sensitive detection does not miss a thing. Compared to our former electronic doorbell this one far surpasses expectations.!
I would recommend this to a friendExcellent product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to navigate through the app. Love how fast it alerts you when someone or an animal is near your door!
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a cool item if you want to see who is at your door
I would recommend this to a friendVideo Door Bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it!!!! Good purchase. Totally recommend, mom loves it.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is sleek robust and easy accessible. The technology integration is seamless.Nice resolution.
I would recommend this to a friendGreat Product!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always, a super quality Arlo product. I own 11 cameras and this joins the “completely satisfied” category of all of them.
I would recommend this to a friendoverall good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well - a little short on battery life for my liking hugh traffic door(only lasting just under a week) however in the next week or 2 i plan on running power to the dorbell to resolve the issue
I would recommend this to a friendReplacement smart door bell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for helping me upgrade my door bell from a Nest that was no longer supported software. The Arlo is a much better product with much more options and more secure software. Thank you for your help finding a replacement.
I would recommend this to a friendGreat doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It captures everything. I like being able to pick zones.
I would recommend this to a friendHi technologie
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very good but expensive I receive different plans but before with cámaras I paid just $13.99/month and now it’s the double.
I would recommend this to a friend