Customer Ratings & Reviews

Failed to detect motion l, but more importantly did not pick up on 2 large vehicles that drove into my driveway in view of my camera, nor two separate people who walked completely up to my front door.

Oversensitive - frequently turning on with no visible reason (even with sensitivity set for 20%).

It works perfectly. It gives us a good since of security.

product works great and captures all that is needed to feel safe at home

Doesn’t support Apple secure video which makes for unnecessary storage costs.

2k good resolution nice view you can see full image.

Reset it a few times and way too much delay to talk to some at the door.

I recently added a second video doorbell to my home for the side door. Both for the convenience and the added security a video doorbell brings. So I picked up the Arlo Smart Wi-Fi Video Doorbell (2nd Generation). I'll break down my experience with this nifty gadget, from its functionality and build quality to the pros and cons, and even though I am using it as a "secondary" doorbell, why I think it's a fantastic addition to your home. Functionality and Build Quality (5/5) Let's start with the basics. The Arlo Smart Wi-Fi Video Doorbell comes equipped with a crystal-clear 2K resolution camera that captures every detail with impeccable clarity. Whether it's day or night, this doorbell does not disappoint. The night vision feature works like a charm, ensuring your home is protected round the clock. One of the standout features of this doorbell is its wide 180-degree field of view. No more guessing who's at the door! You get a comprehensive view of your doorstep and surroundings, making it easier to spot potential intruders or simply keep an eye on package deliveries. This was one of the main reasons I picked up this doorbell. Our side door is along a long driveway to our rear garage. We get a lot of deliveries and sometimes packages are dropped off at the front door (where I have a wired Arlo doorbell) and sometimes they drop off at the side door. Installation is a breeze, and the doorbell can be powered either by a wired connection or a rechargeable battery, giving you the flexibility to choose what suits your home best. Because this was a secondary doorbell for me that wasn't going to be rung much and intended mostly for the camers, I opted for the battery power. The app setup was straightforward, and I had it up and running in no time. It seamlessly integrates with other Arlo devices if you're building a full smart home ecosystem. Pros: - Crystal-Clear Video: The 2K resolution and wide field of view provide exceptional video quality. - Easy Installation: You don't need to be a tech guru to set this up; it's user-friendly. - Versatile Power Options: Choose between wired or battery operation for convenience. - Night Vision: Clear and crisp night vision ensures security 24/7. - Seamless App Integration: Works well with other Arlo smart devices for a complete smart home experience. Cons: - Pricey: While it's worth every penny, the Arlo Video Doorbell is on the higher end of the price spectrum. - Subscription Required: For advanced features like cloud storage and person detection, a subscription plan is necessary. Why I Recommend It (5/5) Home security is paramount, and the Arlo Smart Wi-Fi Video Doorbell 2nd Gen takes it to a whole new level. It's not just about keeping your home safe; it's about the peace of mind that comes with it. The ability to see and interact with visitors from anywhere using your smartphone is a game-changer. The build quality is impressive, too. Arlo has a reputation for crafting durable, weather-resistant devices, and this doorbell is no exception. It can withstand rain, shine, or even snow, ensuring that it keeps working when you need it most. The Arlo Smart Wi-Fi Video Doorbell (2nd Generation) is a standout performer in the world of smart home security. Its top-notch video quality, ease of use, and integration with other smart devices make it a must-have for anyone looking to step up their home security game. While it might be a tad pricey, the peace of mind it provides is priceless. So go ahead, invest in your home's security and convenience with Arlo – you won't regret it.

Overall it was good however be ready to pay subscription and good luck if u want to add arlo areas wireless very disappointed on battery life.

Setup was made needlessly complicated by not allowing direct input of wi-fi and password using a keyboard on one's iPhone. It has to be done with a picture scan of each written or printed on paper, or by means I did not understand. Why no keyboard? One will also be beaten to death with daily emails about try-this, trial-that. I bought a doorbell cam, not a path to email me with needless clutter. Adding icing to the cake: it will not ring my existing doorbell and tech support doesn't exist. Aside from all of this, it is of sturdy construction.

Do not buy this camera. I purchased on September 12, 2024. It worked for about 6 months and just stopped working. At that point I've been trouble shooting and spent countless hours w/ customer service trying to fix. Finally they told me my video doorbell is out of warranty and they can't fix. It's a terrible product and the Company is trying to push the subscription model on its customers.

Battery life is about 2 weeks, That seems short to me. It was not straight forward on how to install it using the wires so for now this is what we are dealing with.

- BUY THIS FROM SOMEONE WHO CARES THAT YOU ARE GIVING THEM BUSINESS - Best buy has gone down hill quick! Management is awful at my local store! Management and store employees could careless about customer service, they are hard to deal with and do not have any compassion! There is no communication between online and the actual store, so if you order online to pickup in the store, you better hope you dont have a problem with the order! Wouldn't be surprised if Best buy files for bankruptcy in the next 5 years!

Not easy to setup outnof box with standard wi-fi protocal. Subscription service for basic features offered by other brands for free. This is un setteling.

Arlo...have owned Arlo camera's for many years. When they converted this to a subscription model....I have been severely disappointed. Bought this Doorbell, forced an upgrade on the app, wanted to charge a subscription model monthly charge. Took it back. Horrible concept, horrible app upgrade....still have issues with app and current cameras. Periodically have to power down both systems, call arlo for resetting my account. Next camera purchases will be Blink probably.

Arlo is the worst product stack I've ever used in any product category, from any company, ever. Ever, in my life. Upon setting up this device, my feed stopped working. Couldn't get it to work. Support was completely and utterly useless as usual.

This camera will only detect when something is close to the door. We have had an intruder on the property (we know this because the neighbor talked to us about it), but the camera didn't detect anything because the person did not walk right in front of it.

It’s keeps running down fast and idk what is going on wit it

Works pretty good. Would like it if it had live feed like the blink

It was not compatible i took it out of state it didnt work