Customer Ratings & Reviews
- Model:
- AVD4001-100NAS
- |
- SKU:
- 6554331
Customer reviews
Rating 4.4 out of 5 stars with 656 reviews
(656 customer reviews)Rating by feature
- Video Quality4.7
Rating 4.7 out of 5 stars
- Mobile App4.6
Rating 4.6 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Smart Wi-Fi Video Doorbell, particularly its excellent video quality and ease of use. The installation process is straightforward, and users appreciate the motion detection and wide field of view. Some customers have expressed concerns about the battery life, while others have mentioned issues with the app and notifications.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
New purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have two of these work great love arlo.great purchase
I would recommend this to a friend Rated 3 out of 5 stars
Arlo vs ring
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does this door bell ring more then once when there’s not answer the first time ? I had a ring door bell but notice that you are only allowed to ring it once then it’s just stuck until there’s an answer through the phone . I would love some recommendations for a doorbell that you see who’s ringing and they could ring multiple times in case no answer .
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. We recommend visiting this KB article to help you learn more about Arlo Essential Video Doorbell (2nd gen): https://kb.arlo.com/000063193/
If further assistance is needed, please navigate to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your understanding.
Best regards,
Arlo Team
Rated 4 out of 5 stars
Arlo doorbell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it works well. Battery last about 3 weeks depending on much it goes off. 4 stars if the battery lasts longer.
I would recommend this to a friendRated 5 out of 5 stars
Good doorbell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product alot better quality than the other old models
I would recommend this to a friendRated 5 out of 5 stars
Great Detection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device has great vehicle and human detection ensuring great safety for the users.
I would recommend this to a friendRated 5 out of 5 stars
Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the easy install and durability of product.
I would recommend this to a friendRated 5 out of 5 stars
Great Doorbell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell/ video is clear, easy installation.
I would recommend this to a friendRated 5 out of 5 stars
the best Ring cam
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works a lot better than the past version! so far i love it .
I would recommend this to a friendRated 5 out of 5 stars
MR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product works very well. I would buy it again
I would recommend this to a friendRated 3 out of 5 stars
No wide angle support.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nearly 2025 and no wide angle support on this model. Prepare for a small picture, with letter box. No wide angle, fish eye options.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Shawn,
Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
Rated 3 out of 5 stars
Not impressed- used to love Arlo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to love it but I expect better.. first, there is no free trial for all of the cameras when you buy an Arlo anymore. I had to purchase the Arlo monitoring service all over again for all Of them to work together.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
WORTHLESS JUNK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this wireless smart doorbell camera for 2 years, it is now worthless. It just stops recording movement for days, for no reason at all. This isn't a quality product, after only 2 YEARS it's probably reached the end of its lifestyle.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this camera to anyone. So don’t get it.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Ronald,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 2 out of 5 stars
Avoid Arlo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a 10-15 second delay in their "live" feed so actually talking to someone through the device is worthless. And the syncing process is very buggy - over all it seems like very weak technology and now they're increasing their monthly fee from $5.99/month to $7.99 - I wished I went with another brand.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi James,
Thank you for your review. Please read the following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.
For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The subscription plan is twice the cost of any other brand, the camera quality is poor and the app pesters you to pay. Get another camera because this one is trash.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello
Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
Arlo Doorbell 2nd Gen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had 4 major software issues. After being on the phone 3 days and 6 hours with level three service tech with still no solution I returned the doorbell and bought the newest Ring. Couldn't be happier-
No, I would not recommend this to a friend
















