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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,309 reviews
  • Rated 5 out of 5 stars

    Great/price was right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not paying a monthly fee to Xfinity. Have no problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only prob.was setting up activation.Had to call tech.support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been working on my devices and internet. I like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had any issues with it. Works good for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! Would definitely recommend for others to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my condo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase this brand again. No rebooting holds signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cut out the middle man and stop renting from cable providers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great coverage, everyone likes the wi Fi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine, had to return did not work with my situation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dual band router and modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good with Comcast cable and internet system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris cable modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated and saves money on my cable bill. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. No more monthly rental fee to Comcas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. No issues with streaming movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as excepted and did not have any conflicts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is the best one I ever used so far. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy I bought this product..thank you bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent prodduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice customer service with an excellent product and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is good. It is compatible with Xfinity internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good. Too early to tell.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have had it for less than a month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good combo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router cable, does what I need it do,Decent range.

    I would recommend this to a friend